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The docs summarises all the knowledge of supply chain management and provides the answers for cases

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Supply chain Porfolio




Phan Thi Quynh Trang
487138_ DIB2V.A
Saxion University of Applied Science

,Table of Content
Introduction................................................................................................................ 4
1 Supply chain elements............................................................................................ 4
1.1 The element Plan............................................................................................... 4
1.1.1 A theoretical framework of Plan..................................................................4
1.1.2 Business example 1.................................................................................... 6
1.1.3 Business example 2.................................................................................... 6
1.1.4 Business example 3.................................................................................... 6
1.1.5 Conclusion................................................................................................... 7
1.2 The element Source.......................................................................................... 7
1.2.1 A theoretical framework of Source..............................................................7
1.2.2 Business example 1.................................................................................... 9
1.2.3 Business example 2.................................................................................... 9
1.2.4 Conclusion................................................................................................. 10
1.3 The element Make........................................................................................... 10
1.3.1 A theoretical framework............................................................................ 10
1.3.2 Business example 1.................................................................................. 11
1.3.3 Business example 2.................................................................................. 12
1.3.4 Business example 3.................................................................................. 12
1.3.5 Conclusion................................................................................................. 12
1.4 The element Store........................................................................................... 12
1.4.1 A theoretical framework of Store...............................................................12
1.4.2 Business example 1.................................................................................. 14
1.4.3 Business example 2.................................................................................. 14
Conclusion.......................................................................................................... 14
The element Deliver........................................................................................... 15
1.4.4 A theoretical framework............................................................................ 15
1.4.5 Business example 1.................................................................................. 16
1.4.6 Business example 2.................................................................................. 17
Conclusion.......................................................................................................... 18
1.5 The element Return......................................................................................... 18
1.6.1 A theoretical framework............................................................................ 18
1.6.2 Business example 1.................................................................................. 18
1.6.3 Business example 2.................................................................................. 19
1.6.4 Conclusion................................................................................................. 19


1

, 2.1 Lean versus Agile............................................................................................ 19
2.1.1 A theoretical framework of Lean & Agile...................................................19
2.1.2 Business example 1 (Lean).......................................................................21
2.1.3 Business example 2 (Agile).......................................................................22
2.2 Push versus Pull............................................................................................... 22
2.2.1 A theoretical framework of Push and Pull..................................................22
2.2.2 Business example 1 (Push)........................................................................24
2.2.3 Business example 1 (Pull).........................................................................24
2.2.4 Business example 2 (Pull).........................................................................24
2.2.5 Conclusion................................................................................................. 24
2.3 Standardization, Customization and Mass customization................................25
2.3.1 A theoretical framework............................................................................ 25
2.3.2 Business example 1 (Mass customization)................................................25
2.3.3 Business example 2 (Mass customization)................................................26
Dell is one of the computer technologies which maintains a close relationship
with its customers and suppliers. It collects personalization information from
customers via the internet and allows them to select their preferred
configurations online. After that, it customizes and assembles parts instantly.
Thanks to its modularity and web-based features for order processing, Dell
successfully implements made-to-order. (WallStreetMojo, 2022). The benefits of
the mass customization strategy are to allow Dell customers to choose a range
of colors, structures, patterns, and improve brand image. It also ensures timely
delivery using existing equipment and technologies, as well as programs and
procedures......................................................................................................... 26
2.3.4 Comparison/Conclusion.............................................................................26
2.4 Strategic choice of outsourcing versus offshoring...........................................26
2.4.1 A theoretical framework............................................................................ 26
2.4.2 Business example 1 (outsourcing)............................................................27
2.4.3 Business example 2 (offshoring)...............................................................27
2.4.4 Conclusion................................................................................................. 28
2.5 Strategic choice of integration versus collaboration........................................28
2.5.1 A theoretical framework............................................................................ 28
2.5.2 Business example 1 (forward integration).................................................29
2.5.3 Business example 2 (backward integration)..............................................29
2.5.4 Business example 3 (horizontal collaboration)..........................................29
2.5.5 Conclusion................................................................................................. 30
2.6 The future developments of supply chain management.................................30
3 Supply chain qualifications, vulnerability and risk.................................................33
3.1 Supply chain qualifications..............................................................................33

2

, 3.1.1 A theoretical framework............................................................................ 33
3.1.2 Business example 1 (TQM)........................................................................34
3.1.3 Business example 1 (Industry standards).................................................34
3.2 Supply chain vulnerability and risk..................................................................35
3.2.1 A theoretical framework............................................................................ 35
3.2.2 Business example 1 (internal risk)............................................................36
3.2.3 Business example 1 (external risk)...........................................................36
3.2.4 Conclusion................................................................................................. 36
Bibliography............................................................................................................. 37




3

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Uploaded on
September 27, 2025
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2025/2026
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