CREMATORY & CEMETERY
OPERATIONS - BUS 313 WEEK 2
QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS 100%
CORRECT!!!
The public sees funerals as an important step in the grieving journey:
✔✔ True
More and more people are turning to the internet for information on funeral
services:
✔✔ True
The Funeral Rule outlines required practices funeral directors must follow
when selling merchandise:
✔✔ True
Many people today feel that pre-arranging a funeral is morbid and
inappropriate:
✔✔ False
The 2012 ZMET study concluded that traditional funerals are viewed as highly
uplifting events:
✔✔ False
According to the ZMET study, modern consumers now see funerals as
personalized events and celebrations of life:
✔✔ True
One effective strategy is to use "funeral" and "cremation" as interchangeable
terms when speaking to families:
✔✔ False
The ZMET study indicates that today’s consumers are focused on finding
genuine value in funeral services:
✔✔ True
OPERATIONS - BUS 313 WEEK 2
QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS 100%
CORRECT!!!
The public sees funerals as an important step in the grieving journey:
✔✔ True
More and more people are turning to the internet for information on funeral
services:
✔✔ True
The Funeral Rule outlines required practices funeral directors must follow
when selling merchandise:
✔✔ True
Many people today feel that pre-arranging a funeral is morbid and
inappropriate:
✔✔ False
The 2012 ZMET study concluded that traditional funerals are viewed as highly
uplifting events:
✔✔ False
According to the ZMET study, modern consumers now see funerals as
personalized events and celebrations of life:
✔✔ True
One effective strategy is to use "funeral" and "cremation" as interchangeable
terms when speaking to families:
✔✔ False
The ZMET study indicates that today’s consumers are focused on finding
genuine value in funeral services:
✔✔ True
