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NUR 430 - EXAM I questions with 100- accurate answers

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NUR 430 - EXAM I
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Terms in this set (145)


a complex cognitive process often defined as choosing a particular course of action
Define decision making:
making a selection and implementing a course of action from a group of alternatives

a systematic process that focuses on analyzing a difficult situation
Define problem solving:
an active process that starts with a problem and ends with a solution

purposeful, outcome-directed thinking that is based on a body of knowledge derived from
research and other sources of evidence
Define critical thinking:

analyzing the way one thinks

What does critical thinking keep in mind? a goal or outcome

Why is critical thinking important for nurses (5 information becomes obsolete quickly, profession is complex, LIMITED # HOURS FOR THEORY
points)? AND CLINICAL IN EDUCATION, information overload, conflicting responsibilities

What are the 6 cognitive skills for critical thinking? interpretation, analysis, evaluation, inference, explanation, self-regulation

What are characteristics of a critical thinker? Willingness, insight, intuition, empathy (WIIE)

1. Identify the problem.
2. Gather data to identify the causes and consequences of the problem.
3. Explore alternative solutions.
What is the traditional problem-solving process (7
4. Evaluate each alternative.
steps)?
5. Select appropriate solution.
6. Implement solution.
7. Evaluate results.

1. Set objective(s).
2. Identify the problem.
3. Search for alternatives.
What is Harrison's managerial problem-solving
4. Evaluate alternatives.
model (7 steps)?
5. Choose alternative.
6. Implement solution.
7. Follow-up and control.

1. Determine the decision and the desired outcome (set objectives)
2. Research and identify options
3. Compare and contrast these options and their consequences
Managerial decision making model
4. Make a decision
5. Implement an action plan
6. Evaluate results

Decision-making process and the nursing process PAGE 10, TABLE 1.1

Identify the problem
Define the context
Enumerate choices
IDEALS model
Analyze options
List reasons explicitly
Self-correct

, One consciously incorporates recall or cumulative knowledge that come from education and
Intuitive decision-making model
experience in planning the decision.

1. no clear objective or goal for decision
2. faulty data gathering
3. faulty logic or "crooked thinking"
What are 8 frequent errors made in decision 4. limited number of alternatives
making? 5. too much time spent IDENTIFYING the problem
6. using outcome only for evaluation
7. lack of self awareness
8. refusal to act

1. Define the objective clearly (set your goal bc that's what will lead you in the process you're
going to take forward)
2. Gather your data carefully - correct, accurate data. Facts can be misleading if taken out of
context (page 13: "Johnny hit me"; display 1.7). You always want evidence-based data (page 14:
What are 5 critical steps in problem-solving and
evidence-based data).
decision making?
3. Generate many alternatives. Brainstorm so that you can begin to think about more and more
alternatives (which will lead you to a more solid solution).
4. Think logically.
5. Choose a solution based on the data you have collected and analyzed, and act.

True or false: if the same decision/problem- False! People are not clones and everyone will have a unique perspective on different situations
solving models are used, all outcomes/decisions which leads to unique outcomes and solutions.
will be the same

a person's values, life experiences, individual preferences, individual ways of thinking and
What are 4 variations of decision making?
decision making (e.g. right-brain thinkers and left-brain thinkers)

right-brain thinking a type of divergent thinking that is intuitive, holistic, artistic, and emotionally expressive

left-brain thinking logical, linear, and orderly thought; inductive or deductive

1. recurrent and routine problem solving
What are three types of decision making? 2. satisfying (administrative man)
3. maximizing or optimal mode (economic man)

common criteria; compare each on against a common criterion. E.g. interviewing people for a
Decision grid:
job based on knowing what you want for the decision and seeing who meets the criteria

cost vs. benefit; instructor giving class $500/day, seeing what price change would be the
Pay-off table:
greatest benefit.

Decision tree: useful in making alternatives visible; you will be able to visualize different things.

keeps everyone up-to-date (p. 25). You can do a big chart and put in in the breakroom so
PERT chart:
everyone can know what needs to be done at what time.

What is management? a manipulation of resources

Leaders
Often do not have delegated authority but obtain their power through other means
Have a wider variety of roles than do managers
Are frequently not part of the formal organization
Focus on group process, information gathering, feedback, and empowering others

Compare and contrast leaders and managers
Managers
Are always assigned a position within an organization
Have a legitimate source of power as a result of the delegated authority that accompanies their
position
Are expected to carry out specific functions
Emphasize control, decision making, decision analysis, and results

envision the future
communicate their visions
motivate followers
lead the way
What are the qualities of a good leader? influence others to accomplish goals
inspire confidence
take risks
empower followers
master change

coordinate resources
optimize resource use
meet organizational goals and objectives
What are the qualities of a good manager?
follow rules
plan, organize, control, and direct
use reward and punishment effectively to achieve organizational goals

Taylor - scientific management: ONE BEST WAY. Teach the one best way to do something and productivity will increase.

Weber - bureaucratic functions: RULES AND REGULATIONS. They are mandates.

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