To ensure that the medical office has the supplies it needs, the medical assistance should establish a
_____? - (answer)1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased. - (answer)Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that courts are not
afraid, do not present hazards, and are in good working order. A _____ will help the medical assistant
track this routine inspection. - (answer)Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up, the
physician is asking the medical assistant to function as a_____? - (answer)Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for the
review for appropriateness and necessity of putting a patient into the hospital by a process known as
_____ review - (answer)Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - (answer)The use of fetal tissue transplantation for
research.
A physician must have the patient's permission in writing to reveal any confidential information except
for which of the following? gunshot wound, anorexia, drug addiction, pregnancy - (answer)Gunshot
Wound
, NCCT Medical Assistant Practice Test Questions &Answers
what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? - (answer)HIPPA
a business letter, written in full block style will have all lines_____? - (answer)At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by which punctuation mark?
- (answer)Colon :
when handling a patient complaint, which one of the following would be most appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - (answer)b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? - (answer)nonverbal
communication
what is the suggested procedure for canceling an appointment in the appointment book? -
(answer)Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company will pay
for medical treatment is known as the_____? - (answer)deductible
instructions to an insurance company about where and to whom to make payment are called_____? -
(answer)assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for income tax purposes -
(answer)federal tax identification number