FAML 420 - MIDTERM AND FINAL EXAM QUESTIONS AND
VERIFIED CORRECT ANSWERS 2025-2026 || 100%
GUARANTEED PASS <BRAND NEW VERSION>
Why are questions valuable? - CORRECT ANSWER- They allow us to look for specific
information. Clarify, dig deeper, direct, and we can bring out more in specific areas. We also
want to add more structure, provide guidance.
What is the purpose of reflections? - CORRECT ANSWER- It's a springboard, it makes it so we
don't skip to the solution and see where they're at. It's a great way to communicate empathy.
It's being able to understand them and convey that understanding back. It allows them to think
and clarify. It allows them to take the lead.
What is advanced empathy? - CORRECT ANSWER- Opening the door they barely left open in
the hallway. Reading between the lines. There is a lot that is there that they won't say out loud.
There is meaning behind what they are saying, but they don't know it. They will have an "aha"
moment. A type of reflection about things they have inferred.
Why do we use indirect questions? - CORRECT ANSWER- To soften it. So we don't sound like
we are questioning them, interrogating.
What are you doing when you are using advanced empathy? - CORRECT ANSWER-
Brainstorming what the other person is feeling. Giving everything I know, what must this be
like?
, How to get good at advanced empathy? - CORRECT ANSWER- Variety is the spice of life. We
want to use R.C, R.F., you are concise
what is effective helping? - CORRECT ANSWER- making the helpee self-sufficient, utilize their
strengths, timing, help the client understand what they need inside and outside. Meeting an
individual where they are at.
What is the purpose and benefits of using reflections of content and feeling? - CORRECT
ANSWER- Narrow down key ideas, clarify, draw out thoughts and helps them elaborate,
springboard.
what is the difference between reflection of content and summary? - CORRECT ANSWER-
similar that you are relaying the content back, but a summary is a bigger chunk of material and
reflection of content is listening to one little response, like capturing the story line and
reflecting it back.
What is the purpose of a summary? - CORRECT ANSWER- boils the discussion down to the key
ideas, helps with pacing, captures themes and patterns.
What are good reasons to ask questions? - CORRECT ANSWER- context, clarification, know
more of how the person is feeling, think deeper, teach, elaborate, lead the conversation,
redirect.
Bad reasons to ask questions? - CORRECT ANSWER- Mind guessing game, change the topic, fill
in silence.
Indirect questions: - CORRECT ANSWER- I'm curious about... I'm wondering if.... I'm interested
in or about...
VERIFIED CORRECT ANSWERS 2025-2026 || 100%
GUARANTEED PASS <BRAND NEW VERSION>
Why are questions valuable? - CORRECT ANSWER- They allow us to look for specific
information. Clarify, dig deeper, direct, and we can bring out more in specific areas. We also
want to add more structure, provide guidance.
What is the purpose of reflections? - CORRECT ANSWER- It's a springboard, it makes it so we
don't skip to the solution and see where they're at. It's a great way to communicate empathy.
It's being able to understand them and convey that understanding back. It allows them to think
and clarify. It allows them to take the lead.
What is advanced empathy? - CORRECT ANSWER- Opening the door they barely left open in
the hallway. Reading between the lines. There is a lot that is there that they won't say out loud.
There is meaning behind what they are saying, but they don't know it. They will have an "aha"
moment. A type of reflection about things they have inferred.
Why do we use indirect questions? - CORRECT ANSWER- To soften it. So we don't sound like
we are questioning them, interrogating.
What are you doing when you are using advanced empathy? - CORRECT ANSWER-
Brainstorming what the other person is feeling. Giving everything I know, what must this be
like?
, How to get good at advanced empathy? - CORRECT ANSWER- Variety is the spice of life. We
want to use R.C, R.F., you are concise
what is effective helping? - CORRECT ANSWER- making the helpee self-sufficient, utilize their
strengths, timing, help the client understand what they need inside and outside. Meeting an
individual where they are at.
What is the purpose and benefits of using reflections of content and feeling? - CORRECT
ANSWER- Narrow down key ideas, clarify, draw out thoughts and helps them elaborate,
springboard.
what is the difference between reflection of content and summary? - CORRECT ANSWER-
similar that you are relaying the content back, but a summary is a bigger chunk of material and
reflection of content is listening to one little response, like capturing the story line and
reflecting it back.
What is the purpose of a summary? - CORRECT ANSWER- boils the discussion down to the key
ideas, helps with pacing, captures themes and patterns.
What are good reasons to ask questions? - CORRECT ANSWER- context, clarification, know
more of how the person is feeling, think deeper, teach, elaborate, lead the conversation,
redirect.
Bad reasons to ask questions? - CORRECT ANSWER- Mind guessing game, change the topic, fill
in silence.
Indirect questions: - CORRECT ANSWER- I'm curious about... I'm wondering if.... I'm interested
in or about...
