IT SWE QUESTIONS AND ANSWERS
1. What is the acronym for the information recorded by call accounting? - Answer -
SMDR
2. What should be done after server install disk 3 finishes? - Answer -Insert the Boot
Disk
3. What dB level requires double/single hearing protection? - Answer -Double 104 dB,
Single 85db
4. The C: drive on a Dell server uses what kind of fault tolerance? - Answer -RAID 1
Mirrored
5. In what CallPilot menu is a mailbox created? - Answer -User
6. What must be done after a server build fails? - Answer -Diskpart
7. What should you do if a newly build server fails to logon automatically? - Answer -
Logon with serversu admin account
8. How long can CAT5e UTP be untwisted for connectorizing? - Answer -13mm/.5in
9. What Cisco IOS server account is used as part of the USCG device hardening
posture? - Answer -CGIASCANNER
10. What RAID configuration is being used when a 2nd hard drive fills up when the 1st
hard drive is full? - Answer -RAID 0
11. What is the first step in ORM? - Answer -Define Mission Tasks
12. What is the second step in ORM? - Answer -Identify Hazards
13. What command will allow for the enabling of password encryption on all passwords
on the switch? - Answer -Enable Password service-encryption
14. What load is used to configure hardware on the CS1000e? - Answer -LD17
15. What load is used to configure route tables on the CS1000e? - Answer -LD16
16. What load is used to configure trunks on the CS1000e? - Answer -LD14
17. What load is used to configure the digital loop on the CS1000e? - Answer -LD17
, 18. What load is used to configure the customer data block on the CS1000e? - Answer
-LD15
19. What is a phantom DN? - Answer -Virtual phone numbers assigned to phones that
only exist in the software, used by CallPilot.
20. In the CS1000e what is assigned to a service to make it both accessible and
operational? - Answer -(SDN) Service Directory Number
21. What name is composed of the Host name and the Domain name and is used by
IMAP, SMTP and LDAP? - Answer -Fully Qualified Domain Name
22. ______is a special DN, to which no agents are assigned, created to provide call
queuing and routing to CallPilot services. - Answer -(CDN) Control Directory Number
23. Per the printer STIG, what protocols must be disabled? - Answer -DHCP, BOOTP,
SMTP
24. ___contains the virtual agents that correspond to the DS0 channels on the CallPilot
server - Answer -ACD Agent Queue
25. ___(a Microsoft feature) allows a computer to interact with the PBX switch. It also
allows multiple applications to access a single switch. - Answer -TAPI
26. What protocol is used for queueing jobs on a remote printer? - Answer -LPR
27. What SCCM operating system deployment method means the computer will be
reimaged during the normal maintenance window? - Answer -ONT (Overnight)
28. What SCCM operating system deployment method means the computer will be
reimaged immediately, even if a user is online? - Answer -MAN (Immediate)
29. What SCCM operating system deployment method means an advertisement pop-up
to the user's computer will require the user to initiate the imaging process? - Answer -
RAP (Run Advertised Program)
30. What is an OSD tool which allows image deployment remotely? - Answer -ORION-
D
31. In Windows, what Run command opens network settings? - Answer -Ncpa.cpl
33. When completing a server build, what is the first action that should be taken? -
Answer -Create a backup
34. What protocol sends network traffic as plain text? - Answer -Telnet
1. What is the acronym for the information recorded by call accounting? - Answer -
SMDR
2. What should be done after server install disk 3 finishes? - Answer -Insert the Boot
Disk
3. What dB level requires double/single hearing protection? - Answer -Double 104 dB,
Single 85db
4. The C: drive on a Dell server uses what kind of fault tolerance? - Answer -RAID 1
Mirrored
5. In what CallPilot menu is a mailbox created? - Answer -User
6. What must be done after a server build fails? - Answer -Diskpart
7. What should you do if a newly build server fails to logon automatically? - Answer -
Logon with serversu admin account
8. How long can CAT5e UTP be untwisted for connectorizing? - Answer -13mm/.5in
9. What Cisco IOS server account is used as part of the USCG device hardening
posture? - Answer -CGIASCANNER
10. What RAID configuration is being used when a 2nd hard drive fills up when the 1st
hard drive is full? - Answer -RAID 0
11. What is the first step in ORM? - Answer -Define Mission Tasks
12. What is the second step in ORM? - Answer -Identify Hazards
13. What command will allow for the enabling of password encryption on all passwords
on the switch? - Answer -Enable Password service-encryption
14. What load is used to configure hardware on the CS1000e? - Answer -LD17
15. What load is used to configure route tables on the CS1000e? - Answer -LD16
16. What load is used to configure trunks on the CS1000e? - Answer -LD14
17. What load is used to configure the digital loop on the CS1000e? - Answer -LD17
, 18. What load is used to configure the customer data block on the CS1000e? - Answer
-LD15
19. What is a phantom DN? - Answer -Virtual phone numbers assigned to phones that
only exist in the software, used by CallPilot.
20. In the CS1000e what is assigned to a service to make it both accessible and
operational? - Answer -(SDN) Service Directory Number
21. What name is composed of the Host name and the Domain name and is used by
IMAP, SMTP and LDAP? - Answer -Fully Qualified Domain Name
22. ______is a special DN, to which no agents are assigned, created to provide call
queuing and routing to CallPilot services. - Answer -(CDN) Control Directory Number
23. Per the printer STIG, what protocols must be disabled? - Answer -DHCP, BOOTP,
SMTP
24. ___contains the virtual agents that correspond to the DS0 channels on the CallPilot
server - Answer -ACD Agent Queue
25. ___(a Microsoft feature) allows a computer to interact with the PBX switch. It also
allows multiple applications to access a single switch. - Answer -TAPI
26. What protocol is used for queueing jobs on a remote printer? - Answer -LPR
27. What SCCM operating system deployment method means the computer will be
reimaged during the normal maintenance window? - Answer -ONT (Overnight)
28. What SCCM operating system deployment method means the computer will be
reimaged immediately, even if a user is online? - Answer -MAN (Immediate)
29. What SCCM operating system deployment method means an advertisement pop-up
to the user's computer will require the user to initiate the imaging process? - Answer -
RAP (Run Advertised Program)
30. What is an OSD tool which allows image deployment remotely? - Answer -ORION-
D
31. In Windows, what Run command opens network settings? - Answer -Ncpa.cpl
33. When completing a server build, what is the first action that should be taken? -
Answer -Create a backup
34. What protocol sends network traffic as plain text? - Answer -Telnet
