Answers
Companies known as good places to work generate superior ________________.
a. Financial performance
b. Performance assessment
c. Organizational structure
d. Product development
e. Internet usage - ✅✅a. Financial performance
Social relationships among co-workers have been shown to relate to _____________.
a. Training program
b. Overall job satisfaction
c. Management ability
d. Organizational structure
e. Hiring practices - ✅✅b. Overall job satisfaction
Which of the following management skills helps organizations attract and keep high-performing
employees?
a. International
b. Technical
c. Informational
d. Interpersonal
e. Quantitative - ✅✅b. Technical
A recent survey of hundreds of workplaces showed that relationship among co-workers and supervisors
were strongly related to overall job satisfaction.
a. Private
b. Social
,c. Public
d. Competitive
e. Loyal - ✅✅b. Social
Which of the following organizational behavior issues has become important enough in society that we
now find universities incorporating the topic into their management curriculum?
a. Pollution controls
b. Social entrepreneurship
c. Sanitation engineering
d. Garbage collection
e. Societal controls - ✅✅b. Social entrepreneurship
What differentiates high-performing managers from low-performing managers in the workplace?
a. Communication and leadership skills distinguish managers who rise to the top of their profession
b. Communication skills are secondary to leadership skills when identifying high-performing managers
c. High-performing managers rely solely on their technical skills
d. High-performing managers always need to depend on their team to help them make decisions
e. Low-performing managers can be considered high-performing managers as long as they have a good
rapport with all of the members on their team - ✅✅a. Communication and leadership skills
distinguish managers who rise to the top of their profession
Systematic study focuses on _________.
a. Organizational structure
b. The planning process
c. Relationships
d. Management theory
e. Processes - ✅✅c. Relationships
Evidence based management focuses on ______________.
a. Floor time
,b. Proper organizational structure
c. Adding scientific evidence to the decision making process
d. Management by walking around
e. Visionary leadership - ✅✅c. Adding scientific evidence to the decision making process
Automatic responses, or "gut" instincts regarding what makes ourselves and others act as we do are
called ______________ .
a. Systematic study
b. Guessing
c. Evidence-based management (EBM)
d. Logical model
e. Intuition - ✅✅e. Intuition
What does the term "big data" refer to when making decisions?
a. The use of intuition and hunches
b. The use of brainstorming when making decisions
c. The use of statistical compilation and analysis
d. The use of the personal decision making model
e. The use of the logical decision making model - ✅✅c. The use of statistical compilation and analysis
In what ways does the systematic study of behavior help us make reasonable, accurate predictions in
the workplace?
a. The systematic approach assumes that behavior is random
b. Cause and effect alone are enough to predict behavior
c. The systematic study of behavior does not look at working relationships
d. The systematic study does not take into account cause and effect
e. The systematic study approach bases all of its findings on scientific evidence - ✅✅e. The systematic
study approach bases all of its findings on scientific evidence
, Which of the following statements best defines the connection between evidence-based management
(EBM) and systematic study?
a. Most often it cannot be established that evidence-based management and systematic thinking is
productive
b. Evidence-based management argues that managers should rely on intuition more than systematic
thinking to make decisions
c. Evidence-based management complements systematic study by basing managerial decisions on the
best available scientific evidence
d. Most decisions managers make are approached scientifically
e. Most managers can accurately predict behavior based on intuition and experience - ✅✅c.
Evidence-based management complements systematic study by basing managerial decisions on the best
available scientific evidence
Which of these is NOT identified as a challenge or opportunity within OB?
a. Fewer companies are using temporary workers
b. Foreign assignments are increasing
c. An increase in global competition means employees must cope with rapid change
d. Employees are getting older
e. Corporate downsizing is affecting employee loyalty - ✅✅a. Fewer companies are using temporary
workers
Challenges that bring new opportunities for managers to use OB concepts include
a. Cultural similarities
b. Decreased foreign assignments
c. Reduced globalization
d. Economic pressures
e. Isolated organizations - ✅✅d. Economic pressures
Which of the following is NOT identified as a challenge/opportunity of OB?
a. Fewer companies are using temporary workers
b. Organizations are no longer constrained by national borders