IICRC Carpet Training EXAM QUESTIONS |\ |\ |\ |\ |\
WITH ANSWERS |\
Where can shrinkage occur in carpet? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔At the edges of the wall
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What is it that makes natural fibers take longer to dry. - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔They absorb more water.
|\ |\ |\ |\ |\
What should you make sure you do when using solvents? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Wear PPE |\ |\ |\
How can you best prevent complaints from customers? -
|\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Preinspect/Set expectations
|\ |\ |\
When cleaning wool or silk, what are the things that can cause
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
damage to it? - CORRECT ANSWERS ✔✔High heat, high PH,
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
excess agitation, too much water
|\ |\ |\ |\
How do you get rid of wand marks after cleaning? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Carpet rake |\ |\
What is the most common natural fiber used in carpet today? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Wool |\ |\
, Solvent Dying is? - CORRECT ANSWERS ✔✔The process of adding
|\ |\ |\ |\ |\ |\ |\ |\ |\
different colored beads during the extrusion process while the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
plastic is still in its liquid form.
|\ |\ |\ |\ |\ |\
What is the best thing to use when trying to remove petroleum
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
based spots on carpet? - CORRECT ANSWERS ✔✔Solvent
|\ |\ |\ |\ |\ |\ |\
In a VDS, Volatile Dry Solvent, its volatility refers to what? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔It evaporates quickly |\ |\ |\ |\
What should you do when a carpet wrinkles up during cleaning? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Nothing, wait for it to dry out.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Besides a carpet rake what can you use to agitate carpet? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔CRB machine (Counter rotating brush)
|\ |\ |\ |\ |\ |\
What is the best way to remove dry, insoluble soil from carpets? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Pre vacuuming
|\ |\ |\ |\
What is the method historically used to determine the fiber type
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
of a carpet? - CORRECT ANSWERS ✔✔Burn method
|\ |\ |\ |\ |\ |\ |\
When lit with a flame natural fiber ash will be? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔White and crumbly |\ |\ |\
Which fiber is naturally flame resistant? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔Wool?
WITH ANSWERS |\
Where can shrinkage occur in carpet? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔At the edges of the wall
|\ |\ |\ |\ |\
What is it that makes natural fibers take longer to dry. - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔They absorb more water.
|\ |\ |\ |\ |\
What should you make sure you do when using solvents? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Wear PPE |\ |\ |\
How can you best prevent complaints from customers? -
|\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Preinspect/Set expectations
|\ |\ |\
When cleaning wool or silk, what are the things that can cause
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
damage to it? - CORRECT ANSWERS ✔✔High heat, high PH,
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
excess agitation, too much water
|\ |\ |\ |\
How do you get rid of wand marks after cleaning? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Carpet rake |\ |\
What is the most common natural fiber used in carpet today? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Wool |\ |\
, Solvent Dying is? - CORRECT ANSWERS ✔✔The process of adding
|\ |\ |\ |\ |\ |\ |\ |\ |\
different colored beads during the extrusion process while the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
plastic is still in its liquid form.
|\ |\ |\ |\ |\ |\
What is the best thing to use when trying to remove petroleum
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
based spots on carpet? - CORRECT ANSWERS ✔✔Solvent
|\ |\ |\ |\ |\ |\ |\
In a VDS, Volatile Dry Solvent, its volatility refers to what? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔It evaporates quickly |\ |\ |\ |\
What should you do when a carpet wrinkles up during cleaning? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Nothing, wait for it to dry out.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Besides a carpet rake what can you use to agitate carpet? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔CRB machine (Counter rotating brush)
|\ |\ |\ |\ |\ |\
What is the best way to remove dry, insoluble soil from carpets? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Pre vacuuming
|\ |\ |\ |\
What is the method historically used to determine the fiber type
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
of a carpet? - CORRECT ANSWERS ✔✔Burn method
|\ |\ |\ |\ |\ |\ |\
When lit with a flame natural fiber ash will be? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔White and crumbly |\ |\ |\
Which fiber is naturally flame resistant? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔Wool?
