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Exam (elaborations)

BUS108- Chapter 3 Exam Questions and Answers With complete solution–Expert Verified

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BUS108- Chapter 3 Exam Questions and Answers With complete solution–Expert Verified

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BUS108- Chapter 3 Exam Questions and Answers With complete
solution–Expert Verified


Which of the following is a step in conducting audience analysis?: Determine

audience composition

Which of the following best describes a memo?: A memo is a brief printed document used

for routine, day-to-day exchange of information within an organization.

The steps of the phase are adapting to your audience and compos-


ing your message.: writing


Which of the following is an example of written media?: letters


is/are a brief written message generally sent to recipients outside


of the organization.: a letter


Which of the following best describes the scope of a message?: It should include the

minimum amount of information needed to convey a sender's main idea to the recipients.

The should be used in a message when a sender wants the audi-


ence to understand the information quickly and is certain that the



1/6

,audience will be receptive of the message.: direct approach


Sophia wants a new photocopying machine for her department. She decides


to write a letter to her supervisor.


The primary audience of this letter is the .: supervisor


is a centralized database that collects the experiences and insights


of employees throughout the organization.: A knowledge-management system


The purpose is what you hope to accomplish with your message


and what your audience should do or think after receiving your message.:

specific

Which of the following starts with the evidence and then builds a case before


presenting the main idea?: Indirect approach


Which of the following is the phase of the three-step writing process that


includes adapting to your audience and composing your message?: writing

phase

A brief printed document used for routine, day-to-day exchange of informa-


2/6

, tion within an organization is called .: memo


During the completing phase of the three-step writing process, you will


the message using the chosen medium.: distribute


Instant messaging is a type of media.: electronic




3/6

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