Favre).
is the collection of people, technology and systems within an
1. Operations
Func- tion organization that has primarily responsibility for providing the products
or services
2. Supply Chain a network of manufacturers and service providers that move raw
materials through to the end user
3. Operations should be thought about as a transformation process that takes inputs
man- agement
and trans- fers them into outputs
&
is the planning, scheduling and control of the activities that transform
inputs into finished goods and services
4. First-tier supplier its supplies materials directly to the firm
5. Second-tier sup- Op- erations Refer- ence (SCOR) Mod- el
plier
8. Relationship Management
6. Supply
chain 9. Structural Ele- ments
managemen
t
7. Supply Chain
1/
6
, BUS 370 Test 1 – Key Topics & Study Tips (NCSU
Favre).
it provides goods to the is a framework developed by the supply chain council that seeks to
first-tier supplier provide stan- dards for supply chain management
is the ACTIVE management
of the supply chain this is the most diflcult aspect of supply chain; must have a good
activities and relationships relationship with upstream and downstream suppliers
in order to maintain a
competitive advantage are the tangible resources, such as buildings, equipment and
computer systems
10. Infrastructural El- are the people, policies, decision rules and organizational structure ex:
personel
ements
2/
6