RISK MANAGEMENT FINAL QUESTIONS WITH
100% ACCURATE ANSWERS
Incident or occurrence reports are a method of risk __________: - Accurate answers Identification
Discuss the "Do's and Don'ts" of incident reporting. - Accurate answers Do's:
Record every detail of the incident
Describe actions taken at the scene
Document date, time, name of doctor notified, time they were notified and have supervisor look over it.
Don'ts
Don't include name or addresses of witnesses, even if form requests it.
Don't file incident with patients chart
Don't admit liability or blame or blame other people responsible for incident.
Discuss why staff do not always report incidents. - Accurate answers Lack of understanding of what
is reportable
fear of punitive action
Personal liability
lack of time for paperwork
they dontwant to report because it involves a physician
Lack of knowledge about results of effective reporting
List 2 of the 'Red Flag' areas and describe what Risk Managers should watch out for in each - Accurate
answers Treatment Conditions:
Risk managers should look out for repeating on the problem, poor treatment outcome, No follow up
care, equipment problems.
Practice Managment:
Risk managers should look out for poor medical records, lack of policies and procedures, high volume of
patients.
,Adequate insurance coverage is an example of risk __________. - Accurate answers Financing
Quality Assurance and Risk Management: - Accurate answers Have a close relationship and overlap
in several areas
Risk Management tools are - Accurate answers Incident, and occurrence reporting, along with
occurrence screening
Exposure avoidance is the elimination of services that my cause losses. - Accurate answers t
Occurrence Reporting method yields the highest percentage of reportable incidents. - Accurate
answers t
Risk Management and Quality Assurance are 2 concepts that are mutually exclusive. - Accurate
answers f
Describe a patient grievance procedure. - Accurate answers The procedure of pateintgrievence
includes the patient being given the patient bill of rights within 4 hours of amission. Breastfeeding
mothers are required a mother bill of rights in some states. The patient bill of rights includesinformed
concent for medical treatment and surgical and invasive proceduresto be given to phyisicain for record.
If a patient refuses treatment, physican may treat the the patient to save his or her's life. They also have
the right for privacy, the right to receive information in their primary language and the right to
nondiscrimination.
Discuss some of the general characteristics of state risk management requirements. - Accurate
answers Interrlatewith other quality incentives in hospital enviroment
Focus on preventing and controlling risk to patients
Fire prevention
equiptment maintenance
safety and security
The Federal mandate that requires healthcare providers to offer a safe work environment for their staff
is: - Accurate answers OSHA
The federal mandate that ensures the continuity of healthcare coverage for persons changing jobs is: -
Accurate answers HIPAA
Which is NOT a type of standard? - Accurate answers All of the above are types of standards
Written guidelines to ensure that everyone follows the same specific procedure in a given clinical or
administrative situation are called ____________ standards. - Accurate answers Explicit
A standard is a statement concerning proper procedures taken in a given situation. - Accurate answers
t
, EMTALA is a state mandate that requires healthcare providers to take care of certain emergency
patients until they are stabilized. - Accurate answers f
Medicare is a state run program so each state sets its standards for reimbursement. - Accurate
answers f
Define and discuss the phrase "Hostile Environment Sexual Harrassment". - Accurate answers Well,
sexual harassment is defined as unwelcome sexual advances, favors, the physical or verbal conduct of
sexual nature in the condition of employment, basis of employment decisions, interferes with work
performance, and creates a hostile work environment. A hostile work environment is when another
person makes a workplace difficult to work in. Such as sexual harassment would create a hostile work
environment.
Define and discuss the phrase "Due Process". - Accurate answers One way to define due process is
fair treatment when confronting misconduct. First, there will be a clear rule against misconduct. Second,
the rule will be reasonable. Then an investigation will happen. Fourth, there will be a notice of charges
or penalties. And finally, there will be a chance to respond and or appeal in some way.
Employers can achieve fewer accidents and lower workers compensation cost by: - Accurate answers
Minimize safety hazards and investigate all accidents with a view toward future deterrence
Negligent hiring is a legally recognized cause of action that requires a plaintiff to prove all of the
following except: - Accurate answers All of the above must be proven.
Sexual Harassment can occur when an unwelcome sexual advance or request for sexual favors: -
Accurate answers All of the above
The mutually beneficial social insurance system where the employer takes care of an injured employee's
medical costs in exchange for the waiver of the right sue is: - Accurate answers Workers'
Compensation
'Employment at Will' states that the employer can terminate an employee for any or no reason. -
Accurate answers t
Healthcare employers are obligated to provide a safe workplace. - Accurate answers t
People with HIV or AIDS are protected under the Americans with Disabilities Act. - Accurate answers
t
The claim of Retaliation is very difficult to prove. - Accurate answers f
Define and discuss the concept of "Health Literacy" - Accurate answers Health literacy is when
individuals have the capacity to understand, obtain health basic information. The concept of health
literacy refers to health facilities having to follow regulations and provide language services for patients
with limited English.
100% ACCURATE ANSWERS
Incident or occurrence reports are a method of risk __________: - Accurate answers Identification
Discuss the "Do's and Don'ts" of incident reporting. - Accurate answers Do's:
Record every detail of the incident
Describe actions taken at the scene
Document date, time, name of doctor notified, time they were notified and have supervisor look over it.
Don'ts
Don't include name or addresses of witnesses, even if form requests it.
Don't file incident with patients chart
Don't admit liability or blame or blame other people responsible for incident.
Discuss why staff do not always report incidents. - Accurate answers Lack of understanding of what
is reportable
fear of punitive action
Personal liability
lack of time for paperwork
they dontwant to report because it involves a physician
Lack of knowledge about results of effective reporting
List 2 of the 'Red Flag' areas and describe what Risk Managers should watch out for in each - Accurate
answers Treatment Conditions:
Risk managers should look out for repeating on the problem, poor treatment outcome, No follow up
care, equipment problems.
Practice Managment:
Risk managers should look out for poor medical records, lack of policies and procedures, high volume of
patients.
,Adequate insurance coverage is an example of risk __________. - Accurate answers Financing
Quality Assurance and Risk Management: - Accurate answers Have a close relationship and overlap
in several areas
Risk Management tools are - Accurate answers Incident, and occurrence reporting, along with
occurrence screening
Exposure avoidance is the elimination of services that my cause losses. - Accurate answers t
Occurrence Reporting method yields the highest percentage of reportable incidents. - Accurate
answers t
Risk Management and Quality Assurance are 2 concepts that are mutually exclusive. - Accurate
answers f
Describe a patient grievance procedure. - Accurate answers The procedure of pateintgrievence
includes the patient being given the patient bill of rights within 4 hours of amission. Breastfeeding
mothers are required a mother bill of rights in some states. The patient bill of rights includesinformed
concent for medical treatment and surgical and invasive proceduresto be given to phyisicain for record.
If a patient refuses treatment, physican may treat the the patient to save his or her's life. They also have
the right for privacy, the right to receive information in their primary language and the right to
nondiscrimination.
Discuss some of the general characteristics of state risk management requirements. - Accurate
answers Interrlatewith other quality incentives in hospital enviroment
Focus on preventing and controlling risk to patients
Fire prevention
equiptment maintenance
safety and security
The Federal mandate that requires healthcare providers to offer a safe work environment for their staff
is: - Accurate answers OSHA
The federal mandate that ensures the continuity of healthcare coverage for persons changing jobs is: -
Accurate answers HIPAA
Which is NOT a type of standard? - Accurate answers All of the above are types of standards
Written guidelines to ensure that everyone follows the same specific procedure in a given clinical or
administrative situation are called ____________ standards. - Accurate answers Explicit
A standard is a statement concerning proper procedures taken in a given situation. - Accurate answers
t
, EMTALA is a state mandate that requires healthcare providers to take care of certain emergency
patients until they are stabilized. - Accurate answers f
Medicare is a state run program so each state sets its standards for reimbursement. - Accurate
answers f
Define and discuss the phrase "Hostile Environment Sexual Harrassment". - Accurate answers Well,
sexual harassment is defined as unwelcome sexual advances, favors, the physical or verbal conduct of
sexual nature in the condition of employment, basis of employment decisions, interferes with work
performance, and creates a hostile work environment. A hostile work environment is when another
person makes a workplace difficult to work in. Such as sexual harassment would create a hostile work
environment.
Define and discuss the phrase "Due Process". - Accurate answers One way to define due process is
fair treatment when confronting misconduct. First, there will be a clear rule against misconduct. Second,
the rule will be reasonable. Then an investigation will happen. Fourth, there will be a notice of charges
or penalties. And finally, there will be a chance to respond and or appeal in some way.
Employers can achieve fewer accidents and lower workers compensation cost by: - Accurate answers
Minimize safety hazards and investigate all accidents with a view toward future deterrence
Negligent hiring is a legally recognized cause of action that requires a plaintiff to prove all of the
following except: - Accurate answers All of the above must be proven.
Sexual Harassment can occur when an unwelcome sexual advance or request for sexual favors: -
Accurate answers All of the above
The mutually beneficial social insurance system where the employer takes care of an injured employee's
medical costs in exchange for the waiver of the right sue is: - Accurate answers Workers'
Compensation
'Employment at Will' states that the employer can terminate an employee for any or no reason. -
Accurate answers t
Healthcare employers are obligated to provide a safe workplace. - Accurate answers t
People with HIV or AIDS are protected under the Americans with Disabilities Act. - Accurate answers
t
The claim of Retaliation is very difficult to prove. - Accurate answers f
Define and discuss the concept of "Health Literacy" - Accurate answers Health literacy is when
individuals have the capacity to understand, obtain health basic information. The concept of health
literacy refers to health facilities having to follow regulations and provide language services for patients
with limited English.
