CASE MANAGER CERTIFICATION EXAM
QUESTIONS WITH 100% ACCURATE ANSWERS
case management - Accurate answers the dynamic and systematic collaborative approach to
providing and coordinating health care services to a defined population.
- participative process to identify and facility options and services for meeting individual healthcare
needs while decreasing fragmentation and duplication of care and increasing quality and cost effective
clinical outcomes.
standards of care - Accurate answers parameters to measure the quality of healthcare
clinical guidelines - Accurate answers statements to help make decisions about health specific
circumstances.
clinical pathway - Accurate answers structured multi-disciplined plan of care to support clinical
guidelines and protocol to improve continuity and coordination.
4 parts of clinical pathway - Accurate answers 1. timeline
2. categories of care/activities and interventions
3. intermediate and long term outcome criteria
4. variance tracking
are 4 parts of what?
decision tree - Accurate answers used to select the best course of action in decisions where there
is no clear decisions.
descriptive screening tool - Accurate answers identifies characteristics about a population to show
health prevention.
predictive screening tool - Accurate answers shows what may happen to a specific population.
evaluative screening tool - Accurate answers evaluates the understanding/effectiveness
SF-36 - Accurate answers predictive screening tool to assess functional health and well being.
Assesses physical and mental health.
- used in health economics, cost-effectiveness of health tx
-evals individual patient health status.
- does not consider sleep
-scored 00-100, lower score-> incr. disability
patient activation measure - Accurate answers 13 item predictive screening tool to evaluate
patient's knowledge, skills, confidence in self-care.
- higher the score the better (scored 0-52)
-predicts health care outcomes, medication adherence and ER visits.
,health risk assessment - Accurate answers predictive screening tool: patient's self assessment of
their health and how likely they will seek care.
- predicts future health costs
- predicts likely-hood of progression of their illness to a worse condition.
- examples: PHQ-9, etc.
rose Q - Accurate answers health risk assessment for angina, MI, coronary heart disease.
defined angina pectoris as, "a chest pain or discomfort with these characteristics:
(a) the site must include either the sternum (any level) or the left arm and left anterior chest (defined as
the anterior chest wall between the levels of clavicle and lower end of sternum),
(b) it must be provoked by either hurrying or walking uphill (or by walking on the level, for those who
never attempt more),
(c) when it occurs on walking it must make the subject either stop or slacken pace, unless nitroglycerin
is taken, (d) it must disappear on a majority of occasions in 10 min or less from the time when the
subject stands still."
Possible myocardial infarction1 was defined as, "one or more attacks of severe pain across the front of
the chest lasting for 30 min or longer."
seattle angina questionnaire - Accurate answers 19-item self-administered health risk assessment
for angina and functional artery disease measuring five dimensions of coronary artery disease:
1 physical limitation, 2 anginal stability, 3 anginal frequency, 4 treatment satisfaction and 5 disease
perception.
-score of 0 to 100, where higher scores indicate better function (eg, less physical limitation, less angina,
and better quality of life).
arthritis impact measurement scales - Accurate answers health risk assessment: Disease-specific
measure of physical, social, and emotional well-being designed as a measure of outcome in arthritis.
-scales: mobility, physical activity (walking, bending, lifting), dexterity, household activity (managing
money and medications, housekeeping), social activities, activities of daily living, pain, depression, and
anxiety.
Score range: Range is 0-10 for each section. Total health score 0-60.
--> Zero represents good health status, 10 and 60 represent poor health status.
functional living index-cancer - Accurate answers health risk assessment: Cancer-specific,
functionally-oriented quality of life instrument.
-22 items assessing 5 domains: Physical well-being and ability, emotional state, sociability, family
situation, nausea
- Higher score indicates better quality of life.
BASIS-32 - Accurate answers health risk assessment: 32-item Behavior and Symptom Identification
Scale. behavioral health assessment tool.
- measures the change in self-reported symptom and problem difficulty over the course of treatment.
- assesses: Relation to Self and Others, Depression and Anxiety, Daily Living and Role Functioning,
Impulsive and Addictive Behavior, Psychosis.
- higher score poorer outcome
, mini mental state exam - Accurate answers health risk assessment:
30-point questionnaire measures cognitive impairment to screen for dementia.
- higher the score, less dementia
- 18-23 is mild dementia
- 0-17 is sever dementia
hopkins symptom checklist-25 - Accurate answers health risk assessment: self-reporting
questionnaire symptom inventory which measures symptoms of anxiety and depression.
-The scale for each question includes four categories of response ("Not at all," "A little," "Quite a bit,"
"Extremely," rated 1 to 4, respectively). Two scores are calculated: the total score is the average of all 25
items, while the depression score is the average of the 15 depression items
mcgill pain questionnaire - Accurate answers scale of rating pain. It is a self-report questionnaire
that allows individuals to give their doctor a good description of the quality and intensity of pain that
they are experiencing. Users first select a single word from each group that best reflects their pain.
Users then review the list and select the three words from groups 1-10 that best describe their pain, two
words from groups 11-15, a single word from group 16, and then one word from groups 17-20. After
completing the questionnaire, users will have selected seven words that best describe their pain.
A - Accurate answers What part of Medicare covers skilled nursing facility?
B - Accurate answers What part of Medicare covers durable medical equipment?
Goals - Accurate answers 1. Patient focused
2. Measurable
3. Attainable
4. Relevant
5. Time oriented
Piaget - Accurate answers Developmental theory for cognitive ability to process/analyze
information
Assess, plan, implement/intervention, monitor/evaluation - Accurate answers 4 stages of case
management
Sensorimotor: object performance and separation anxiety. - Accurate answers Piaget's age 0-2,
Preoperational: pretend, egocentric - Accurate answers Piaget's stage age 2-6
Concrete operational: logical, math, conservation - Accurate answers Piaget's stage 7-12
Formal operational: abstract, hypothetical - Accurate answers Piaget's stage 12-adult
Trust vs. mistrust - Accurate answers Erickson 0-1 1/2
Autonomy vs. shame - Accurate answers Erickson 1 1/5-3
Initiative vs. guilt - Accurate answers Erickson 3-5
QUESTIONS WITH 100% ACCURATE ANSWERS
case management - Accurate answers the dynamic and systematic collaborative approach to
providing and coordinating health care services to a defined population.
- participative process to identify and facility options and services for meeting individual healthcare
needs while decreasing fragmentation and duplication of care and increasing quality and cost effective
clinical outcomes.
standards of care - Accurate answers parameters to measure the quality of healthcare
clinical guidelines - Accurate answers statements to help make decisions about health specific
circumstances.
clinical pathway - Accurate answers structured multi-disciplined plan of care to support clinical
guidelines and protocol to improve continuity and coordination.
4 parts of clinical pathway - Accurate answers 1. timeline
2. categories of care/activities and interventions
3. intermediate and long term outcome criteria
4. variance tracking
are 4 parts of what?
decision tree - Accurate answers used to select the best course of action in decisions where there
is no clear decisions.
descriptive screening tool - Accurate answers identifies characteristics about a population to show
health prevention.
predictive screening tool - Accurate answers shows what may happen to a specific population.
evaluative screening tool - Accurate answers evaluates the understanding/effectiveness
SF-36 - Accurate answers predictive screening tool to assess functional health and well being.
Assesses physical and mental health.
- used in health economics, cost-effectiveness of health tx
-evals individual patient health status.
- does not consider sleep
-scored 00-100, lower score-> incr. disability
patient activation measure - Accurate answers 13 item predictive screening tool to evaluate
patient's knowledge, skills, confidence in self-care.
- higher the score the better (scored 0-52)
-predicts health care outcomes, medication adherence and ER visits.
,health risk assessment - Accurate answers predictive screening tool: patient's self assessment of
their health and how likely they will seek care.
- predicts future health costs
- predicts likely-hood of progression of their illness to a worse condition.
- examples: PHQ-9, etc.
rose Q - Accurate answers health risk assessment for angina, MI, coronary heart disease.
defined angina pectoris as, "a chest pain or discomfort with these characteristics:
(a) the site must include either the sternum (any level) or the left arm and left anterior chest (defined as
the anterior chest wall between the levels of clavicle and lower end of sternum),
(b) it must be provoked by either hurrying or walking uphill (or by walking on the level, for those who
never attempt more),
(c) when it occurs on walking it must make the subject either stop or slacken pace, unless nitroglycerin
is taken, (d) it must disappear on a majority of occasions in 10 min or less from the time when the
subject stands still."
Possible myocardial infarction1 was defined as, "one or more attacks of severe pain across the front of
the chest lasting for 30 min or longer."
seattle angina questionnaire - Accurate answers 19-item self-administered health risk assessment
for angina and functional artery disease measuring five dimensions of coronary artery disease:
1 physical limitation, 2 anginal stability, 3 anginal frequency, 4 treatment satisfaction and 5 disease
perception.
-score of 0 to 100, where higher scores indicate better function (eg, less physical limitation, less angina,
and better quality of life).
arthritis impact measurement scales - Accurate answers health risk assessment: Disease-specific
measure of physical, social, and emotional well-being designed as a measure of outcome in arthritis.
-scales: mobility, physical activity (walking, bending, lifting), dexterity, household activity (managing
money and medications, housekeeping), social activities, activities of daily living, pain, depression, and
anxiety.
Score range: Range is 0-10 for each section. Total health score 0-60.
--> Zero represents good health status, 10 and 60 represent poor health status.
functional living index-cancer - Accurate answers health risk assessment: Cancer-specific,
functionally-oriented quality of life instrument.
-22 items assessing 5 domains: Physical well-being and ability, emotional state, sociability, family
situation, nausea
- Higher score indicates better quality of life.
BASIS-32 - Accurate answers health risk assessment: 32-item Behavior and Symptom Identification
Scale. behavioral health assessment tool.
- measures the change in self-reported symptom and problem difficulty over the course of treatment.
- assesses: Relation to Self and Others, Depression and Anxiety, Daily Living and Role Functioning,
Impulsive and Addictive Behavior, Psychosis.
- higher score poorer outcome
, mini mental state exam - Accurate answers health risk assessment:
30-point questionnaire measures cognitive impairment to screen for dementia.
- higher the score, less dementia
- 18-23 is mild dementia
- 0-17 is sever dementia
hopkins symptom checklist-25 - Accurate answers health risk assessment: self-reporting
questionnaire symptom inventory which measures symptoms of anxiety and depression.
-The scale for each question includes four categories of response ("Not at all," "A little," "Quite a bit,"
"Extremely," rated 1 to 4, respectively). Two scores are calculated: the total score is the average of all 25
items, while the depression score is the average of the 15 depression items
mcgill pain questionnaire - Accurate answers scale of rating pain. It is a self-report questionnaire
that allows individuals to give their doctor a good description of the quality and intensity of pain that
they are experiencing. Users first select a single word from each group that best reflects their pain.
Users then review the list and select the three words from groups 1-10 that best describe their pain, two
words from groups 11-15, a single word from group 16, and then one word from groups 17-20. After
completing the questionnaire, users will have selected seven words that best describe their pain.
A - Accurate answers What part of Medicare covers skilled nursing facility?
B - Accurate answers What part of Medicare covers durable medical equipment?
Goals - Accurate answers 1. Patient focused
2. Measurable
3. Attainable
4. Relevant
5. Time oriented
Piaget - Accurate answers Developmental theory for cognitive ability to process/analyze
information
Assess, plan, implement/intervention, monitor/evaluation - Accurate answers 4 stages of case
management
Sensorimotor: object performance and separation anxiety. - Accurate answers Piaget's age 0-2,
Preoperational: pretend, egocentric - Accurate answers Piaget's stage age 2-6
Concrete operational: logical, math, conservation - Accurate answers Piaget's stage 7-12
Formal operational: abstract, hypothetical - Accurate answers Piaget's stage 12-adult
Trust vs. mistrust - Accurate answers Erickson 0-1 1/2
Autonomy vs. shame - Accurate answers Erickson 1 1/5-3
Initiative vs. guilt - Accurate answers Erickson 3-5
