1|Page
CLEET CERTIFICATION PHASE 2 NEWEST 2025/2026 ACTUAL EXAM
WITH COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS
(100% VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED||
How can you maintain your professionalism when communicating
with the media? - ANSWER-Be pleasant at all times
What is the proper response to answer questions from the media?
- ANSWER-Refer media representatives to your supervisor
In addition to being understanding when making a court
appearance, you should also: - ANSWER-Be yourself
What is one way of maintaining your credibility during a court
appearance? - ANSWER-Projecting a professional image
Should you hang up the telephone first? - ANSWER-No
If you answer the telephone, and the person the caller wants
cannot be reached, what should you do? - ANSWER-Explain the
reason the person may not be reached
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When reporting an emergency over the telephone, you should: -
ANSWER-Follow all directions given by the emergency dispatcher
At what level should you speak when using a radio? - ANSWER-
Just above normal conversation level
Which of the following is commonly a responsibility for assisting
the public? - ANSWER-Directing visitors/employees to various
areas on the premises
Which statement accurately describes the role of the security
guard in quieting a dispute? - ANSWER-You are an outsider to
the argument
Two customers at your employer's store get your attention
because of their tone of voice and because you can hear them
from some distance away. As you approach the customers, you
decide that they are in fact arguing over something. Other
customers are staring at the two people who are arguing. What
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should be your first response? - ANSWER-Calmly explain that the
dispute is disturbing others
You are working as a security guard at the Happy Valley
apartment complex. While at your post one evening at 6:45pm,
you receive a telephone call from a resident of the complex about
a very loud argument in Building C, Apartment 7. As you approach
the apartment, you can hear the argument clearly. The husband
answers the door after you have knocked twice. When the door
finally opens, you can see past the husband's shoulder into the
kitchen and notice that the womaninside is visibly shaken nd
crying. what should you do? - ANSWER-Gently but firmly advise
the participants to resolve their argument quietly
Which of the following is a common fixed post duty? - ANSWER-
Monitoring cameras
Which of the following is a common fixed post duty? - ANSWER-
Controlling access
CLEET CERTIFICATION PHASE 2 NEWEST 2025/2026 ACTUAL EXAM
WITH COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS
(100% VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED||
How can you maintain your professionalism when communicating
with the media? - ANSWER-Be pleasant at all times
What is the proper response to answer questions from the media?
- ANSWER-Refer media representatives to your supervisor
In addition to being understanding when making a court
appearance, you should also: - ANSWER-Be yourself
What is one way of maintaining your credibility during a court
appearance? - ANSWER-Projecting a professional image
Should you hang up the telephone first? - ANSWER-No
If you answer the telephone, and the person the caller wants
cannot be reached, what should you do? - ANSWER-Explain the
reason the person may not be reached
,2|Page
When reporting an emergency over the telephone, you should: -
ANSWER-Follow all directions given by the emergency dispatcher
At what level should you speak when using a radio? - ANSWER-
Just above normal conversation level
Which of the following is commonly a responsibility for assisting
the public? - ANSWER-Directing visitors/employees to various
areas on the premises
Which statement accurately describes the role of the security
guard in quieting a dispute? - ANSWER-You are an outsider to
the argument
Two customers at your employer's store get your attention
because of their tone of voice and because you can hear them
from some distance away. As you approach the customers, you
decide that they are in fact arguing over something. Other
customers are staring at the two people who are arguing. What
, 3|Page
should be your first response? - ANSWER-Calmly explain that the
dispute is disturbing others
You are working as a security guard at the Happy Valley
apartment complex. While at your post one evening at 6:45pm,
you receive a telephone call from a resident of the complex about
a very loud argument in Building C, Apartment 7. As you approach
the apartment, you can hear the argument clearly. The husband
answers the door after you have knocked twice. When the door
finally opens, you can see past the husband's shoulder into the
kitchen and notice that the womaninside is visibly shaken nd
crying. what should you do? - ANSWER-Gently but firmly advise
the participants to resolve their argument quietly
Which of the following is a common fixed post duty? - ANSWER-
Monitoring cameras
Which of the following is a common fixed post duty? - ANSWER-
Controlling access
