Solutions Manual For
Introduction to Health Care 6th
Edition By Lee Haroun
(All Chapters 1-23, 100%
Original Verified, A+ Grade)
All Chapters Arranged Reverse:
23-1
This is The Original Solutions
Manual For 6th Edition, All other
Files in The Market are
Fake/Old/Wrong Edition.
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
Solution and Answer Guide
HAROUN , MITCHELL, AND GRAMMATER , INTRODUCTION TO HEALTH CARE, 2025, 9780357936498;
CHAPTER 23: P REPARING , APPLYING, AND MAINTAINING A JOB
TABLE OF CONTENTS
THINKING IT THROUGH...........................................................................................1
REVIEW QUESTIONS..................................................................................................4
APPLICATION EXERCISES......................................................................................13
PROBLEM-SOLVING PRACTICE.............................................................................14
THINKING IT THROUGH
The answers are suggestions based on material in the text. Students may have other
responses that should be counted as correct.
THINKING IT THROUGH: JASMINE
1. Does Jasmine have realistic expectations about the job search?
Answer: No. It seems like Jasmine expects to find the "perfect job" that meets all their requirements,
which is unlikely when searching for an entry-level position right after graduation.
2. Is Jasmine likely to continue receiving help from the school’s career services office? Explain your
answer.
Answer: Probably not. If the school has informed employers that they can expect a call from a student
—Jasmine—and they fail to show up, it harms the school's reputation. The school can't keep endorsing
such students, or else employers will stop reaching out with job opportunities. Additionally, the career
services staff is typically very busy and can't afford to waste time with uncooperative students who make
no effort on their own.
3. What would you suggest that Jasmine do to increase the chances of finding a job?
Answer: Jasmine needs to adjust their expectations to align with current employment conditions in the
area, understanding that employers seek motivated, cooperative individuals willing to contribute.
KEY POINTS
Jobs in the health care field can be fulfilling and interesting, but it's unrealistic to expect the
perfect job right after graduation.
Graduates must be willing to make compromises when seeking entry-level employment.
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
1
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
THINKING IT THROUGH: GREG BERGLANDER
1. Do you agree with Greg? Why or why not?
Answer: No, Greg needs to take responsibility for finding a job. A typical school has dozens, perhaps
hundreds, of students seeking help from career services, and it may be impossible for them to prepare
resumes for every student. Furthermore, Greg knows their abilities and experiences best and is the most
qualified person to create their resume.
2. What action would you recommend that Greg takes?
Answer: Word processing is easy to use. Greg can seek help from the computer lab at their school, an
instructor, or a friend with good skills. Maybe Greg can trade a skill in exchange for help formatting and
properly preparing and printing their resume.
KEY POINT
While seeking guidance from their schools, students must assume responsibility for preparing for
and seeking employment.
THINKING IT THROUGH: SAM KINGSLEY
1. How do you think Sam could have approached the interview differently?
Answer: Sam should have highlighted their ability to maintain a respectful attitude toward customers
and provide helpful and friendly care to their patients.
2. What other traits or experiences should Sam have discussed?
Answer: Sam could have discussed how they had the ability to take on a large number of customers and
their willingness to implement their current skill set of customer service and critical thinking into the
health care setting.
KEY POINT
During interviews, students should emphasize their skills and positive characteristics. They
should also provide examples of how they use these skills in current and future work
environments.
THINKING IT THROUGH: CATHY NAZERIAN
1. How should Cathy respond to employers who ask about these frequent job changes?
Answer: First, Cathy needs to change their attitude and take responsibility for attending work regularly
and being on time. (Refer to question 2.) Cathy should then explain that they have resolved the issues that
caused their poor attendance in the past. It would be helpful to provide specific examples, such as
arrangements for childcare or securing reliable transportation. Cathy should avoid blaming their past
employers for their difficulties in any way, as this could negatively impact Cathy’s chances of getting
hired in the future.
2. What changes, if any, should Cathy make in their attitude about employers?
Answer: Employers should prioritize patient care over accommodating employees with issues. Cathy
needs to take responsibility for their actions and recognize their control over their situation.
3. What would you suggest Cathy do to reduce the need to change jobs so frequently?
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
2
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
Answer: Cathy needs to find a childcare solution. Cathy’s mother is willing to help temporarily. In the
meantime, Cathy could find reliable childcare from their school’s counseling office, community resource
center, church, local YWCA, classmates, and so on.
KEY POINTS
The role of employers is to deliver quality care and services to patients, not to accommodate their
employees.
Employees should be dedicated to assisting their employers in delivering quality service to
patients.
THINKING IT THROUGH: WAYNE BLACKMAN
1. Do you agree with Wayne that they will probably be hired? Explain your answer.
Answer: No, Wayne was rude and arrogant and showed no consideration for Ms. Rodriguez's problems.
Wayne demonstrated that they are only interested in what's in the job for them.
2. Should Wayne have done anything differently? Why or why not?
Answer: Wayne missed an opportunity to show an obviously overworked professional how they could
be of help. First, Wayne should have been patient and courteous. Second, they should not have told
Natalie that they were rude for keeping Wayne waiting. Finally, Wayne could have commented that they
noted how busy Natalie was and let Natalie know they were interested in helping to relieve Natalie’s
workload.
Employers want employees who understand their problems and want to help resolve them. Technical
qualifications are only one aspect of what employers want and need today.
KEY POINTS
Prospective employees must be interested in helping employers solve their problems and deliver
good service to patients.
Merely having good technical skills is not enough to succeed in health care work today.
THINKING IT THROUGH: FRAN NICHOLS
1. Based on the information given, do you believe that Fran’s dismissal was fair? Explain your
answer.
Answer: Yes. Fran’s actions endangered their health and that of their patients and coworkers. In
addition, Fran failed to follow direct orders from their supervisor.
2. What would you advise Fran if they want to continue to pursue a career in health care?
Answer: Fran must understand the reasons for following standard precautions and the serious health
consequences that can result if they fail to do so. Fran needs to seek help in managing their time and
performing their duties so that they can be completed in a timely and safe manner.
KEY POINTS
Workplace safety cannot be compromised, and it has serious ethical and legal implications.
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
3
Introduction to Health Care 6th
Edition By Lee Haroun
(All Chapters 1-23, 100%
Original Verified, A+ Grade)
All Chapters Arranged Reverse:
23-1
This is The Original Solutions
Manual For 6th Edition, All other
Files in The Market are
Fake/Old/Wrong Edition.
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
Solution and Answer Guide
HAROUN , MITCHELL, AND GRAMMATER , INTRODUCTION TO HEALTH CARE, 2025, 9780357936498;
CHAPTER 23: P REPARING , APPLYING, AND MAINTAINING A JOB
TABLE OF CONTENTS
THINKING IT THROUGH...........................................................................................1
REVIEW QUESTIONS..................................................................................................4
APPLICATION EXERCISES......................................................................................13
PROBLEM-SOLVING PRACTICE.............................................................................14
THINKING IT THROUGH
The answers are suggestions based on material in the text. Students may have other
responses that should be counted as correct.
THINKING IT THROUGH: JASMINE
1. Does Jasmine have realistic expectations about the job search?
Answer: No. It seems like Jasmine expects to find the "perfect job" that meets all their requirements,
which is unlikely when searching for an entry-level position right after graduation.
2. Is Jasmine likely to continue receiving help from the school’s career services office? Explain your
answer.
Answer: Probably not. If the school has informed employers that they can expect a call from a student
—Jasmine—and they fail to show up, it harms the school's reputation. The school can't keep endorsing
such students, or else employers will stop reaching out with job opportunities. Additionally, the career
services staff is typically very busy and can't afford to waste time with uncooperative students who make
no effort on their own.
3. What would you suggest that Jasmine do to increase the chances of finding a job?
Answer: Jasmine needs to adjust their expectations to align with current employment conditions in the
area, understanding that employers seek motivated, cooperative individuals willing to contribute.
KEY POINTS
Jobs in the health care field can be fulfilling and interesting, but it's unrealistic to expect the
perfect job right after graduation.
Graduates must be willing to make compromises when seeking entry-level employment.
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
1
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
THINKING IT THROUGH: GREG BERGLANDER
1. Do you agree with Greg? Why or why not?
Answer: No, Greg needs to take responsibility for finding a job. A typical school has dozens, perhaps
hundreds, of students seeking help from career services, and it may be impossible for them to prepare
resumes for every student. Furthermore, Greg knows their abilities and experiences best and is the most
qualified person to create their resume.
2. What action would you recommend that Greg takes?
Answer: Word processing is easy to use. Greg can seek help from the computer lab at their school, an
instructor, or a friend with good skills. Maybe Greg can trade a skill in exchange for help formatting and
properly preparing and printing their resume.
KEY POINT
While seeking guidance from their schools, students must assume responsibility for preparing for
and seeking employment.
THINKING IT THROUGH: SAM KINGSLEY
1. How do you think Sam could have approached the interview differently?
Answer: Sam should have highlighted their ability to maintain a respectful attitude toward customers
and provide helpful and friendly care to their patients.
2. What other traits or experiences should Sam have discussed?
Answer: Sam could have discussed how they had the ability to take on a large number of customers and
their willingness to implement their current skill set of customer service and critical thinking into the
health care setting.
KEY POINT
During interviews, students should emphasize their skills and positive characteristics. They
should also provide examples of how they use these skills in current and future work
environments.
THINKING IT THROUGH: CATHY NAZERIAN
1. How should Cathy respond to employers who ask about these frequent job changes?
Answer: First, Cathy needs to change their attitude and take responsibility for attending work regularly
and being on time. (Refer to question 2.) Cathy should then explain that they have resolved the issues that
caused their poor attendance in the past. It would be helpful to provide specific examples, such as
arrangements for childcare or securing reliable transportation. Cathy should avoid blaming their past
employers for their difficulties in any way, as this could negatively impact Cathy’s chances of getting
hired in the future.
2. What changes, if any, should Cathy make in their attitude about employers?
Answer: Employers should prioritize patient care over accommodating employees with issues. Cathy
needs to take responsibility for their actions and recognize their control over their situation.
3. What would you suggest Cathy do to reduce the need to change jobs so frequently?
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
2
, Solution and Answer Guide: Haroun, Mitchell, and Grammater, Introduction to Health Care, 2025, 9780357936498; Chapter 23: Preparing,
Applying, and Maintaining a Job
Answer: Cathy needs to find a childcare solution. Cathy’s mother is willing to help temporarily. In the
meantime, Cathy could find reliable childcare from their school’s counseling office, community resource
center, church, local YWCA, classmates, and so on.
KEY POINTS
The role of employers is to deliver quality care and services to patients, not to accommodate their
employees.
Employees should be dedicated to assisting their employers in delivering quality service to
patients.
THINKING IT THROUGH: WAYNE BLACKMAN
1. Do you agree with Wayne that they will probably be hired? Explain your answer.
Answer: No, Wayne was rude and arrogant and showed no consideration for Ms. Rodriguez's problems.
Wayne demonstrated that they are only interested in what's in the job for them.
2. Should Wayne have done anything differently? Why or why not?
Answer: Wayne missed an opportunity to show an obviously overworked professional how they could
be of help. First, Wayne should have been patient and courteous. Second, they should not have told
Natalie that they were rude for keeping Wayne waiting. Finally, Wayne could have commented that they
noted how busy Natalie was and let Natalie know they were interested in helping to relieve Natalie’s
workload.
Employers want employees who understand their problems and want to help resolve them. Technical
qualifications are only one aspect of what employers want and need today.
KEY POINTS
Prospective employees must be interested in helping employers solve their problems and deliver
good service to patients.
Merely having good technical skills is not enough to succeed in health care work today.
THINKING IT THROUGH: FRAN NICHOLS
1. Based on the information given, do you believe that Fran’s dismissal was fair? Explain your
answer.
Answer: Yes. Fran’s actions endangered their health and that of their patients and coworkers. In
addition, Fran failed to follow direct orders from their supervisor.
2. What would you advise Fran if they want to continue to pursue a career in health care?
Answer: Fran must understand the reasons for following standard precautions and the serious health
consequences that can result if they fail to do so. Fran needs to seek help in managing their time and
performing their duties so that they can be completed in a timely and safe manner.
KEY POINTS
Workplace safety cannot be compromised, and it has serious ethical and legal implications.
© 2025 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in
whole or in part.
3
