9/20/25, 7:14 AM ABQUARP EXAM Questions with 100% Correct Answers | Verified | Updated (Actual Exam) 2025\2026 Flashcards | Quizlet
ABQUARP EXAM Questions with 100% Correct
Answers | Verified | Updated (Actual Exam)
2025\2026
Save
Terms in this set (124)
no errors, degree of excellence, do the right thing
how is quality defined? and do it well. Meeting customers expectations,
exceed expectations.
examine the process to delivery of care, the
What is quality mgmt.?
outcomes measured
plan-do-check-act Walter Shewhart
introduced statistical process to improve quality
Edward Deming He recognized importance of having accurate and
meaningful infor to improve quality
lack of consistency, emphasis on short term profits,
Demings 7 deadly
eval of performanmce,job hopping, excessive medical
diseases
cost, excessive liability
Joseph Juran introduced Total Quality Control
He added financial consequences to quality
performance
Philip Crosby
Savings are generated by "doing things right the first
time"
https://quizlet.com/1079476755/abquarp-exam-questions-with-100-correct-answers-verified-updated-actual-exam-20252026-flash-cards/ 1/12
, 9/20/25, 7:14 AM ABQUARP EXAM Questions with 100% Correct Answers | Verified | Updated (Actual Exam) 2025\2026 Flashcards | Quizlet
approaches to imporving quality
emphasis on preventing errors, empowerment of
Quality Mangt. QM
employees, improve performance, focus on supplier
relationships
addresses negative outcomes ( sentinel events). Hx
Quality Assurance
punishment of peers
improving on outcomes that are consider satisfactory,
Quality Improvement get better.
Typically focus on process and systems, no individuals
uses a systematic process, enhance performance.
Continuous Quality
Looks at processes, not individual. ( ex laparoscopy,
Improvement
less hospt stay)
Total quality management uses QA, QI, CQM and focuses on customer desire
unexpected death, unrelated loss of function, IP
Sentinel Event suicide, infant abduction, transfusion rxn, wrong site
surgery
Root Cause Analysis Analyzing a sentinel event, must assess the culture.
Key part of QM.Make sure the right person , right
Credentialing
knowledge in the right position
Focus on monetary loss by eliminating negative
outcomes. Includes insurance, pt satisfaction and
legal issues.. Improve documentation. Medical
Risk Mgt.
records analysis is very helpful
Ultimate responsibility is the governing body of the
hospital.
formal review of the consumption of all resources in
the delivery of care., Can be prospective, concurrent
UR
or retrospective .Reduce resources to achieve the
same result.
Focus on Outcomes, looks at transmission of illness to
Infection Control providers, staff and visitors. Reduce risk of future
infection
https://quizlet.com/1079476755/abquarp-exam-questions-with-100-correct-answers-verified-updated-actual-exam-20252026-flash-cards/ 2/12
ABQUARP EXAM Questions with 100% Correct
Answers | Verified | Updated (Actual Exam)
2025\2026
Save
Terms in this set (124)
no errors, degree of excellence, do the right thing
how is quality defined? and do it well. Meeting customers expectations,
exceed expectations.
examine the process to delivery of care, the
What is quality mgmt.?
outcomes measured
plan-do-check-act Walter Shewhart
introduced statistical process to improve quality
Edward Deming He recognized importance of having accurate and
meaningful infor to improve quality
lack of consistency, emphasis on short term profits,
Demings 7 deadly
eval of performanmce,job hopping, excessive medical
diseases
cost, excessive liability
Joseph Juran introduced Total Quality Control
He added financial consequences to quality
performance
Philip Crosby
Savings are generated by "doing things right the first
time"
https://quizlet.com/1079476755/abquarp-exam-questions-with-100-correct-answers-verified-updated-actual-exam-20252026-flash-cards/ 1/12
, 9/20/25, 7:14 AM ABQUARP EXAM Questions with 100% Correct Answers | Verified | Updated (Actual Exam) 2025\2026 Flashcards | Quizlet
approaches to imporving quality
emphasis on preventing errors, empowerment of
Quality Mangt. QM
employees, improve performance, focus on supplier
relationships
addresses negative outcomes ( sentinel events). Hx
Quality Assurance
punishment of peers
improving on outcomes that are consider satisfactory,
Quality Improvement get better.
Typically focus on process and systems, no individuals
uses a systematic process, enhance performance.
Continuous Quality
Looks at processes, not individual. ( ex laparoscopy,
Improvement
less hospt stay)
Total quality management uses QA, QI, CQM and focuses on customer desire
unexpected death, unrelated loss of function, IP
Sentinel Event suicide, infant abduction, transfusion rxn, wrong site
surgery
Root Cause Analysis Analyzing a sentinel event, must assess the culture.
Key part of QM.Make sure the right person , right
Credentialing
knowledge in the right position
Focus on monetary loss by eliminating negative
outcomes. Includes insurance, pt satisfaction and
legal issues.. Improve documentation. Medical
Risk Mgt.
records analysis is very helpful
Ultimate responsibility is the governing body of the
hospital.
formal review of the consumption of all resources in
the delivery of care., Can be prospective, concurrent
UR
or retrospective .Reduce resources to achieve the
same result.
Focus on Outcomes, looks at transmission of illness to
Infection Control providers, staff and visitors. Reduce risk of future
infection
https://quizlet.com/1079476755/abquarp-exam-questions-with-100-correct-answers-verified-updated-actual-exam-20252026-flash-cards/ 2/12
