MAR 3203 Exam 1 UCF with correct
answers 100% 2025
Productivity increases when __________. - Correct Answer inputs decrease while outputs remain the
same
Which of the following is not one of the basic functions of the management process? - Correct Answer
Inspecting
Which of the following appears to provide the best opportunity for increases in productivity? - Correct
Answer Management
The total of all outputs produced by the transformation process divided by the total of the inputs is
__________. - Correct Answer multifactor productivity
An operations task performed at Hard Rock Café is __________. - Correct Answer preparing employee
schedules
Which of the following is not a typical service attribute? - Correct Answer Easy to store
The "father" of scientific management is __________. - Correct Answer Frederick W. Taylor
Which of the following is the best example of a pure service? - Correct Answer Counseling
The service sector has lower productivity improvements than the manufacturing sector because
__________. - Correct Answer the service sector is usually more labor intensive than the manufacturing
sector
Which is not true regarding differences between goods and services? - Correct Answer Goods tend to
have higher customer interaction than services.
, Productivity measurement is complicated by __________. - Correct Answer the lack of precise units of
measurement
Three critical productivity input variables are __________. - Correct Answer labor, capital and
management
The three major business functions necessary to all organizations are __________. - Correct Answer
marketing, finance/accounting and production/operations
The capital investment each year in the United States usually __________. - Correct Answer increases
Increases in productivity are difficult to achieve if __________. - Correct Answer the task is more
personal
The service sector makes up approximately what percentage of all jobs in the United States? - Correct
Answer 85%
Among the ethical and social challenges facing operations managers are __________. - Correct Answer
maintaining a sustainable environment
The person who introduced standardized, interchangeable parts was __________. - Correct Answer Eli
Whitney
The person who is most noted for his contributions to quality control in operations management was
__________. - Correct Answer W. Edwards Deming
Which is not true regarding the differences between goods and services? - Correct Answer Tangible
goods are generally produced and consumed simultaneously; services are not.
Which of the following is not part of value-chain analysis? - Correct Answer Financial management
Which of the following is true? - Correct Answer Functional strategies are shaped by corporate strategy.
answers 100% 2025
Productivity increases when __________. - Correct Answer inputs decrease while outputs remain the
same
Which of the following is not one of the basic functions of the management process? - Correct Answer
Inspecting
Which of the following appears to provide the best opportunity for increases in productivity? - Correct
Answer Management
The total of all outputs produced by the transformation process divided by the total of the inputs is
__________. - Correct Answer multifactor productivity
An operations task performed at Hard Rock Café is __________. - Correct Answer preparing employee
schedules
Which of the following is not a typical service attribute? - Correct Answer Easy to store
The "father" of scientific management is __________. - Correct Answer Frederick W. Taylor
Which of the following is the best example of a pure service? - Correct Answer Counseling
The service sector has lower productivity improvements than the manufacturing sector because
__________. - Correct Answer the service sector is usually more labor intensive than the manufacturing
sector
Which is not true regarding differences between goods and services? - Correct Answer Goods tend to
have higher customer interaction than services.
, Productivity measurement is complicated by __________. - Correct Answer the lack of precise units of
measurement
Three critical productivity input variables are __________. - Correct Answer labor, capital and
management
The three major business functions necessary to all organizations are __________. - Correct Answer
marketing, finance/accounting and production/operations
The capital investment each year in the United States usually __________. - Correct Answer increases
Increases in productivity are difficult to achieve if __________. - Correct Answer the task is more
personal
The service sector makes up approximately what percentage of all jobs in the United States? - Correct
Answer 85%
Among the ethical and social challenges facing operations managers are __________. - Correct Answer
maintaining a sustainable environment
The person who introduced standardized, interchangeable parts was __________. - Correct Answer Eli
Whitney
The person who is most noted for his contributions to quality control in operations management was
__________. - Correct Answer W. Edwards Deming
Which is not true regarding the differences between goods and services? - Correct Answer Tangible
goods are generally produced and consumed simultaneously; services are not.
Which of the following is not part of value-chain analysis? - Correct Answer Financial management
Which of the following is true? - Correct Answer Functional strategies are shaped by corporate strategy.
