WGU D099 Sales Management Unit 6 (Modules
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8,9,10) exam with precise detailed answers
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What |is |product |training? |- | |correct |answers |Detailed |information |about |the |products |or |
services |the |company |sells.
What |is |industry |training? |- | |correct |answers |Learning |about |the |industry, |including |
competition.
What |is |technical |training? |- | |correct |answers |Learning |how |to |use |technology |required |for |the
|job.
What |is |power |skills |training? |- | |correct |answers |Strengthening |personality |traits, |
communication, |and |social |etiquette.
What |is |organizational |assessment? |- | |correct |answers |Determining |skills |needed |to |meet |
strategic |objectives.
What |is |occupational |assessment? |- | |correct |answers |Determining |skills |needed |for |specific |
jobs.
What |is |individual |assessment? |- | |correct |answers |Understanding |individual |performance |for |
targeted |training.
What |is |on-the-job |training? |- | |correct |answers |Training |in |a |normal |working |situation.
What |is |off-the-job |training? |- | |correct |answers |Training |away |from |normal |work |situations.
, What |are |observations |in |training? |- | |correct |answers |Observing |trainees' |work |behavior |
before, |during, |and |after |training.
What |is |a |questionnaire |in |training? |- | |correct |answers |Consists |of |questions |given |to |both |
trainer |and |learner.
What |is |an |interview |in |training? |- | |correct |answers |Structured |or |unstructured |conversation |
for |assessment.
What |are |formative |evaluations? |- | |correct |answers |Evaluations |to |improve |training |program |
effectiveness.
What |are |summative |evaluations? |- | |correct |answers |Evaluations |to |determine |further |training
|needs |and |program |improvement.
What |are |the |characteristics |of |a |new |employee? |- | |correct |answers |Central |to |orientation |
strategies
What |are |the |tactics |used |by |new |employees? |- | |correct |answers |Acquiring |knowledge |and |
building |relationships
What |are |the |organizational |efforts |during |the |orientation |process? |- | |correct |answers |
Emphasis |on |relationship |building |and |communication |of |knowledge
What |is |the |focus |of |adjustment |for |new |employees? |- | |correct |answers |Knowledge |of |
company |culture |and |coworkers, |understanding |organizational |framework
| | | | | |
8,9,10) exam with precise detailed answers
| | | | | |
What |is |product |training? |- | |correct |answers |Detailed |information |about |the |products |or |
services |the |company |sells.
What |is |industry |training? |- | |correct |answers |Learning |about |the |industry, |including |
competition.
What |is |technical |training? |- | |correct |answers |Learning |how |to |use |technology |required |for |the
|job.
What |is |power |skills |training? |- | |correct |answers |Strengthening |personality |traits, |
communication, |and |social |etiquette.
What |is |organizational |assessment? |- | |correct |answers |Determining |skills |needed |to |meet |
strategic |objectives.
What |is |occupational |assessment? |- | |correct |answers |Determining |skills |needed |for |specific |
jobs.
What |is |individual |assessment? |- | |correct |answers |Understanding |individual |performance |for |
targeted |training.
What |is |on-the-job |training? |- | |correct |answers |Training |in |a |normal |working |situation.
What |is |off-the-job |training? |- | |correct |answers |Training |away |from |normal |work |situations.
, What |are |observations |in |training? |- | |correct |answers |Observing |trainees' |work |behavior |
before, |during, |and |after |training.
What |is |a |questionnaire |in |training? |- | |correct |answers |Consists |of |questions |given |to |both |
trainer |and |learner.
What |is |an |interview |in |training? |- | |correct |answers |Structured |or |unstructured |conversation |
for |assessment.
What |are |formative |evaluations? |- | |correct |answers |Evaluations |to |improve |training |program |
effectiveness.
What |are |summative |evaluations? |- | |correct |answers |Evaluations |to |determine |further |training
|needs |and |program |improvement.
What |are |the |characteristics |of |a |new |employee? |- | |correct |answers |Central |to |orientation |
strategies
What |are |the |tactics |used |by |new |employees? |- | |correct |answers |Acquiring |knowledge |and |
building |relationships
What |are |the |organizational |efforts |during |the |orientation |process? |- | |correct |answers |
Emphasis |on |relationship |building |and |communication |of |knowledge
What |is |the |focus |of |adjustment |for |new |employees? |- | |correct |answers |Knowledge |of |
company |culture |and |coworkers, |understanding |organizational |framework
