MGT103 FINAL EXAM QUESTIONS
WITH 100% CORRECT ANSWERS |
LATEST VERSION 2025/2026.
Relish Inc. is a large corporation in the food industry that manufactures canned foods,
confectionery, and baked foods. The organization has a separate department for each of these
types of food manufactured. Each department integrates all the activities required to manage
its respective line of food. Which of the following types of departmentalization is illustrated in
the scenario?
A) Sequential
B) Customer
C) Product
D) Location
E) Functional - ANS C
Venus Electronics has been negotiating with the owner of a new piece of property to move
some of its operations. When the property owner submitted his most recent counter offer, he
said that it was a final offer. The negotiator from Venus needs to decide whether to accept or
reject this offer. If it is a bluff, Venus may get the property at a better price. If it is not a bluff,
Venus will need to resume its search for a new site. The negotiator is making this decision in a
condition of
A) risk.
B) certainty.
C) ambiguity.
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,D) pressure.
E) uncertainty. - ANS A
At Delta Corp. the manufacturing and design department frequently consults with the research
and development department and the marketing and sales department regularly interacts with
the manufacturing and design department. This scenario illustrates _____ at Delta.
A) Coordination
B) Delegation
C) job rotation
D) job specialization - ANS
_____ is the process of grouping jobs according to some logical arrangement.
A) Job rotation
B) Departmentalization
C) Job enrichment
D) Centralization
E) Industrialization - ANS B
_____ is the process by which a manager assigns a portion of his or her total workload to
others.
A) Micromanagement
B) Delegation
C) Synergy
D) Centralization - ANS B
According to the job characteristics approach, increasing the presence of the five dimensions it
identifies will lead to all of the following EXCEPT
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,A) higher motivation.
B) higher turnover.
C) higher-quality performance.
D) higher satisfaction.
E) lower absenteeism. - ANS B
_____ encompasses the conversion processes used to transform inputs (such as materials or
information) into outputs (such as products or services).
A) Entropy
B) Technology
C) Synergy
D) Divestiture - ANS B
In _____ technology, raw materials are transformed to a finished product by a series of
machine transformations in such a way that the composition of the materials themselves is
changed.
A) product-customization
B) large-batch
C) mass-production
D) continuous-process - ANS D
Ryan, the production manager at the Tan Shoes Company, chose the cheapest leather-cutting
machine from a set of five machines from different manufacturers. Ryan was engaged in
A) decision making.
B) optimizing.
C) rationalizing.
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, D) brainstorming.
E) social loafing. - ANS A
In general, while identifying alternatives, the more important the decision,
A) the more alternatives should be generated.
B) the less the chances of managers making the right decision.
C) the less the time needed to make the decision.
D) the more the tendency of managers to ignore intuitions. - ANS A
What reason do researchers give for their findings that there are more communication
problems in tall organizations than flat organizations?
A) The smaller number of managers as compared to line workers
B) The fewer number of subordinates reporting to each manager
C) The increased number of people through whom information must pass
D) Reductions in morale tend to prevent employees from communicating effectively
E) Reductions in production discourage employees from sharing information - ANS C
The Delphi group technique is a group decision-making technique in which:
A) the members are involved in extensive discussions with each other.
B) the opinions of group member are combined and averaged.
C) the daily operational problems of an organization are addressed.
D) the members are most likely to indulge in groupthink.
E) the members are most likely to be first-line employees belonging to the same department. -
ANS B
4 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
WITH 100% CORRECT ANSWERS |
LATEST VERSION 2025/2026.
Relish Inc. is a large corporation in the food industry that manufactures canned foods,
confectionery, and baked foods. The organization has a separate department for each of these
types of food manufactured. Each department integrates all the activities required to manage
its respective line of food. Which of the following types of departmentalization is illustrated in
the scenario?
A) Sequential
B) Customer
C) Product
D) Location
E) Functional - ANS C
Venus Electronics has been negotiating with the owner of a new piece of property to move
some of its operations. When the property owner submitted his most recent counter offer, he
said that it was a final offer. The negotiator from Venus needs to decide whether to accept or
reject this offer. If it is a bluff, Venus may get the property at a better price. If it is not a bluff,
Venus will need to resume its search for a new site. The negotiator is making this decision in a
condition of
A) risk.
B) certainty.
C) ambiguity.
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,D) pressure.
E) uncertainty. - ANS A
At Delta Corp. the manufacturing and design department frequently consults with the research
and development department and the marketing and sales department regularly interacts with
the manufacturing and design department. This scenario illustrates _____ at Delta.
A) Coordination
B) Delegation
C) job rotation
D) job specialization - ANS
_____ is the process of grouping jobs according to some logical arrangement.
A) Job rotation
B) Departmentalization
C) Job enrichment
D) Centralization
E) Industrialization - ANS B
_____ is the process by which a manager assigns a portion of his or her total workload to
others.
A) Micromanagement
B) Delegation
C) Synergy
D) Centralization - ANS B
According to the job characteristics approach, increasing the presence of the five dimensions it
identifies will lead to all of the following EXCEPT
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,A) higher motivation.
B) higher turnover.
C) higher-quality performance.
D) higher satisfaction.
E) lower absenteeism. - ANS B
_____ encompasses the conversion processes used to transform inputs (such as materials or
information) into outputs (such as products or services).
A) Entropy
B) Technology
C) Synergy
D) Divestiture - ANS B
In _____ technology, raw materials are transformed to a finished product by a series of
machine transformations in such a way that the composition of the materials themselves is
changed.
A) product-customization
B) large-batch
C) mass-production
D) continuous-process - ANS D
Ryan, the production manager at the Tan Shoes Company, chose the cheapest leather-cutting
machine from a set of five machines from different manufacturers. Ryan was engaged in
A) decision making.
B) optimizing.
C) rationalizing.
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, D) brainstorming.
E) social loafing. - ANS A
In general, while identifying alternatives, the more important the decision,
A) the more alternatives should be generated.
B) the less the chances of managers making the right decision.
C) the less the time needed to make the decision.
D) the more the tendency of managers to ignore intuitions. - ANS A
What reason do researchers give for their findings that there are more communication
problems in tall organizations than flat organizations?
A) The smaller number of managers as compared to line workers
B) The fewer number of subordinates reporting to each manager
C) The increased number of people through whom information must pass
D) Reductions in morale tend to prevent employees from communicating effectively
E) Reductions in production discourage employees from sharing information - ANS C
The Delphi group technique is a group decision-making technique in which:
A) the members are involved in extensive discussions with each other.
B) the opinions of group member are combined and averaged.
C) the daily operational problems of an organization are addressed.
D) the members are most likely to indulge in groupthink.
E) the members are most likely to be first-line employees belonging to the same department. -
ANS B
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