TEST BANK for Organizational Behavior: Bridging Science and Practice Version 3.0 by Talya Buer and Berrin Erdogan. (All Chapter 1-15.)

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[Test Bank] Organizational Behavior: Bridging Science and Practicev3.0 by
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Talya Bauer, Berrin Erdogan v v v v




FWKTestItemFile Chapter v v v v




1 v




TRUE/FALSE

1. Flat World Knowledge was started by two textbook publishing industry veterans.
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(True)

2. Flat World Knowledge is improving on the traditional publishing model but is not
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innovating much.
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(False)

3. So far, Flat World Knowledge is a start up without any external funding.
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(False)

4. Most successful CEOs believe, “A company is only as good as the innovation it
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creates.”
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(False)

5. Current research suggests that the average employee today will change jobs 10
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times in 20 years.
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(True)

6. Organizational behavior is the systematic study and application of knowledge v v v v v v v v v




about how individuals and groups act within the organizations where they work.
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(True)

7. Emile is seated in a lecture where the instructor is discussing personality. He is most
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likely in a sociology class.
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(False)

8. The study of organizational behavior analyzes the three levels of individual,
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organization, and society.
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(False)

9. If I am examining how my manager’s behavior influences my work group, I am
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looking at the organizational level of analysis in the organizational behavior
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discipline.
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(False)

10. Organizational behavior matters at three critical levels because it analyzes what you v v v v v v v v v v v




care about, what employers care about, and what organizations care about.
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(True)

11. Successful organizations tend to limit the amount of information shared by v v v v v v v v v v




maintaining a centralized structure.
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(False)

12. Research shows that those organizations that are more effective limit the amount of
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feedback they provide employees, limit the amount of information shared, and allow
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roles to be ambiguous.
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(False)

13. Those firms that are categorized as successful tend to provide employment
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security, train employees, and reduce status differences.
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(True)

14. Financially there is little incentive to attain a higher level degree.
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(False)

15. The unemployment rate decreases asthe level of education attained increases.
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(True)

16. In general, the more training you have, themore financial success you will
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achieve.
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(True)

17. Journaling is a technique that helps you chart your progress as you learn new
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skills.
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(True)

18. The discipline of organizational behavior is simply common sense.
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(False)

19. Michael is an auditory learner. He learns best by actually doing things and
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learning from trial and error.
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(False)

20. A kinesthetic learner is very likely to avoid taking once a week classes as they
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require too much sitting and listening time.
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(True)

21. Close-ended survey questions can be very time consuming to summarize and v v v v v v v v v v




very hard to interpret.
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(False)

22. Glen is interested in finding out how effective a new incentive program might be in an
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organization. He chooses two departments to focus upon in a company. One
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department works under the incentive program, one does not. This is an
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experimental design study.
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(True)

23. Case studies suffer from questions as to whether the results of one organization are
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generalizable to other situations and organizations.
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(True)

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24. Meta-analysis shows that the relationship between job satisfaction and job
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performance is moderately strong.
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(True)

25. Reliability refers to consistency of measurement, while validity assesses whether the
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measurement does, indeed, measure what it is supposed to measure.
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(True)

26. Most of management research addresses causation.
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(False)

27. The federal government passed the Sarbanes-Oxley Act as a long-term solution to
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dealing with unethical behavior.
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(False)

28. Employee engagement has a significant impact on the corporate bottom line.
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(True)

29. Research by Gallup indicates that only 20% of employees are disengaged from their
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organization.
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(False)

30. Moore’s Law suggests that computing power doubles every two years.
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(True)

31. Because of information overload, some organizations, like Intel, have introduced “No
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e-mail Fridays” as a way to address the issue.
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(True)

32. Access to information has led to an increase in innovation and a “flattening of the
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world.”
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(True)

33. The triple bottom line refers to evaluating organizations against the three
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performance criteria of social viability, economic viability, and demographic
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viability.
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(False)

34. One of the major challenges facing organizations today is how to reconcile the
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accountability publicly owned firms have in generating wealth for shareholders
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while attending to the triple bottom line.
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(True)

35. In general terms, theAmerican workforce is growing younger.
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(False)

36. Outsourcing is becoming an increasingly common practice inmany v v v v v v v v




organizations.
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(True)

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37. A “shamrock organization” is comprised of one-third regular employees, one-third
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temporary employees, and one-third consultants and contractors.
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(True)

38. Offshoring and thedevelopment of a shamrock organization structure challenges
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organizational behavior to manage teams made up of employees of different
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nationalities separated by culture, language, time and space.
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(True)

39. The Millennial Generation has technology embedded in their lives so
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organizational behavior has the challenge of managing people of different
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generations who have different values with regard to teamwork, rewards, and
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work-life balance.
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(True)

40. Organizational behavior provides organizations the tools to address the
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technological, societal, and cultural issues arising today to create an environment that
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is mutually beneficial to the firm and its employees.
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(True)

MULTIPLE CHOICE v




Opening Section: College Textbook Revolution: The case of Flat World
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Knowledge
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41. The CEO of Flat World Knowledge believes:
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a. the textbook industry is fine as it is.
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b. textbook costs are not a major concern. v v v v v v




c. thetraditional textbook industry model no longer makes sense.
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d. thatcharging a high price for textbooks will lead to company growth.
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(c) Medium/Analysis

42. The success of Flat World Knowledge is surprising because the textbook industry is
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characterized by
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a. Low profit margins. v v




b. Expensive textbooks. v




c. Harmoniouscustomer interactions. v v




d. Interesting andchallenging textbooks. v v v




(b) Easy/Comprehension