NRCAHA certification Exam 2026
Questions and Answers
Codes for office visits provided by primary care practitioners would be found in
diagnosis establishment - Correct answer-False
In the CPT book, the levels of Medical Decision are: Straightforward Low,
Moderate and High - Correct answer-True
Biohazard containers should be emptied once they are full - Correct answer-False
Infection control is a term applied to wound cleaning - Correct answer-False
The process of testing and adjustment of test equipment is know as calibration -
Correct answer-True
The purpose of infection control systems is to prevent the spread of diseases -
Correct answer-True
according to the CPT manual check marks, or a notation indication 'normal' are not
sufficient documentation in the medical record - Correct answer-False
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
,In an emergency you should not waste time looking for ready made materials -
Correct answer-False
If a patient has four or more chronic illnesses, but they are stable then that
disqualifies them as a factor in determining the level of medical decision making -
Correct answer-True
First class mail is the most used class in a medical office - Correct answer-True
Hands should be washed with soup and warm water immediately after providing
care, even if gloves were worn - Correct answer-True
a policy and procedure manual should include the diagnosis that the doctor deals
with - Correct answer-False
The best method of scheduling appointments differs from office to office
depending on the goals of the physician and staff - Correct answer-True
The most effective tool that the medical office can have as a guiding principle of
maintaining high standards is a good office manager - Correct answer-False
A description of the steps that should be utilized to handle a specific situation or to
perform a certain task should be included in a procedure manual - Correct answer-
True
©COPYRIGHT 2025, ALL RIGHTS RESERVE 2
,The schedule that allows five refills of a drug in six months as long as it is written
on the original prescription is schedule III - Correct answer-True
In clinical areas sharps are not considered dangerous at all - Correct answer-False
The programs that allow the computer operator to perform various tasks are CPUs
- Correct answer-False
A list of the specific items under each division of the order of business is the
minutes - Correct answer-False
Medications and prescription pads should be kept in a locked cabinet - Correct
answer-True
Classification systems should be updated every year - Correct answer-True
Collection agencies retain up to 20% of the amount collected on an overdue bill -
Correct answer-False
If the patient complains of thirst, wet their lips with a wet towel - Correct answer-
True
Hazardous prevention procedure are procedures introduced in 1987 that were
developed by the Center of Disease Control and Prevention to prevent the spread
of blood borne infection - Correct answer-False
Minor routine office maintenance is usually done by staff - Correct answer-True
©COPYRIGHT 2025, ALL RIGHTS RESERVE 3
, CPT updates are available from the Department of Health and Human Services -
Correct answer-False
wound repairs can be divided into: simple, intermediate, and complex - Correct
answer-True
The DRG system serves as strict guidelines for hospital admissions and stays -
Correct answer-True
The goal of office management in a medical practice is creating an environment in
which employees can work effectively as team members - Correct answer-True
In the laboratory, quality assurance is a comprehensive set of policies and
procedures developed to assess the responsibility of a test result - Correct answer-
True
The postage class Most used in the medical office is - Correct answer-First class
mail
Staff meetings should be used to do all the following except - Correct answer-Have
a form to discuss employee complaints
When supplies which have been newly ordered arrive in the office they should be -
Correct answer-Checked against the packing slip to make sure that everything that
has been ordered has arrived
©COPYRIGHT 2025, ALL RIGHTS RESERVE 4
Questions and Answers
Codes for office visits provided by primary care practitioners would be found in
diagnosis establishment - Correct answer-False
In the CPT book, the levels of Medical Decision are: Straightforward Low,
Moderate and High - Correct answer-True
Biohazard containers should be emptied once they are full - Correct answer-False
Infection control is a term applied to wound cleaning - Correct answer-False
The process of testing and adjustment of test equipment is know as calibration -
Correct answer-True
The purpose of infection control systems is to prevent the spread of diseases -
Correct answer-True
according to the CPT manual check marks, or a notation indication 'normal' are not
sufficient documentation in the medical record - Correct answer-False
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
,In an emergency you should not waste time looking for ready made materials -
Correct answer-False
If a patient has four or more chronic illnesses, but they are stable then that
disqualifies them as a factor in determining the level of medical decision making -
Correct answer-True
First class mail is the most used class in a medical office - Correct answer-True
Hands should be washed with soup and warm water immediately after providing
care, even if gloves were worn - Correct answer-True
a policy and procedure manual should include the diagnosis that the doctor deals
with - Correct answer-False
The best method of scheduling appointments differs from office to office
depending on the goals of the physician and staff - Correct answer-True
The most effective tool that the medical office can have as a guiding principle of
maintaining high standards is a good office manager - Correct answer-False
A description of the steps that should be utilized to handle a specific situation or to
perform a certain task should be included in a procedure manual - Correct answer-
True
©COPYRIGHT 2025, ALL RIGHTS RESERVE 2
,The schedule that allows five refills of a drug in six months as long as it is written
on the original prescription is schedule III - Correct answer-True
In clinical areas sharps are not considered dangerous at all - Correct answer-False
The programs that allow the computer operator to perform various tasks are CPUs
- Correct answer-False
A list of the specific items under each division of the order of business is the
minutes - Correct answer-False
Medications and prescription pads should be kept in a locked cabinet - Correct
answer-True
Classification systems should be updated every year - Correct answer-True
Collection agencies retain up to 20% of the amount collected on an overdue bill -
Correct answer-False
If the patient complains of thirst, wet their lips with a wet towel - Correct answer-
True
Hazardous prevention procedure are procedures introduced in 1987 that were
developed by the Center of Disease Control and Prevention to prevent the spread
of blood borne infection - Correct answer-False
Minor routine office maintenance is usually done by staff - Correct answer-True
©COPYRIGHT 2025, ALL RIGHTS RESERVE 3
, CPT updates are available from the Department of Health and Human Services -
Correct answer-False
wound repairs can be divided into: simple, intermediate, and complex - Correct
answer-True
The DRG system serves as strict guidelines for hospital admissions and stays -
Correct answer-True
The goal of office management in a medical practice is creating an environment in
which employees can work effectively as team members - Correct answer-True
In the laboratory, quality assurance is a comprehensive set of policies and
procedures developed to assess the responsibility of a test result - Correct answer-
True
The postage class Most used in the medical office is - Correct answer-First class
Staff meetings should be used to do all the following except - Correct answer-Have
a form to discuss employee complaints
When supplies which have been newly ordered arrive in the office they should be -
Correct answer-Checked against the packing slip to make sure that everything that
has been ordered has arrived
©COPYRIGHT 2025, ALL RIGHTS RESERVE 4