ACTUAL Exam Questions and CORRECT
Answers
Which of the following is not an example of Protected Health Information (PHI)? - CORRECT
ANSWER - Library card
Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
following receipt from the beneficiary. - CORRECT ANSWER -1
Wellcare must receive notice of an event change or cancellation as soon as possible, but no later
than 30 mins after the event start time. - CORRECT ANSWER - FALSE
Ascend is a fast, easy, and compliant way for agents to submit agent-assisted electronic
enrollments. - CORRECT ANSWER - TRUE
Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. - CORRECT
ANSWER - TRUE
Which of the following statements about Scope of Appointment (SOA) is FALSE? - CORRECT
ANSWER - An electronic SOA submitted in Ascend must be in a Pending status prior to
beginning the appointment.
Wellcare's 2022 product expansion represents an 8% increase from 2021. - CORRECT
ANSWER - TRUE
Noting the correct enrollment period on enrollment applications helps in preventing delayed
enrollment processing. - CORRECT ANSWER - TRUE
Local sales support at the health plan level can help you: - CORRECT ANSWER - All of
the above