HSA Exam #2 UPDATED ACTUAL Exam
Questions and CORRECT Answers
Strategic Planning - CORRECT ANSWER the process of identifying a desired future state
for an organization and a means to achieve it
Competitive advantage - CORRECT ANSWER a specific aspect of an organization that
allows it to outperform its competitors
Strategic Planning Process - CORRECT ANSWER the process consists mainly of two
interrelated activities: the development of the strategic plan and execution of the organization's
strategy
SWOT analysis - CORRECT ANSWER an analysis of an organization's strengths,
weaknesses, opportunities, and threats
SWOT- the EXTERNAL market factors - CORRECT ANSWER 1. health care workforce
2. consumers and payers
3. innovations in technology
4. regulatory environment
5. competitive rivalry
6. market volume forecast
SWOT -the INTERNAL organization factors - CORRECT ANSWER 1. organizational
volume forecast
2. financial condition
3. strategic performance
4. core capabilities
, Market Assessment - CORRECT ANSWER a competitive analysis model that looks at
five market or industry forces that, when combined, determine the attractiveness of competing in
a particular market
Five Forces Model - CORRECT ANSWER 1. power of health care workforce
2. power of consumers and payers
3. regulatory environment
4. competitive rivalry
5. innovations in technology
Power of health care workforce - CORRECT ANSWER an analysis of the availability of
all subsets of health care providers who are critical to an organization's success
power of consumers and payers - CORRECT ANSWER the influence of individuals and
collective health care insurers have on health care providers and the consumers
regulatory environment - CORRECT ANSWER represents the collective effects of
legislative issues on local, state, and federal levels on an organization's strategy
competitive rivalry - CORRECT ANSWER represents the power that local and other
competitors may have on an organization's strategy
innovations in technology - CORRECT ANSWER the influence of new
technology/innovations and them being a possible threat if they can replace standard operations
and services
Patient centric model of care - CORRECT ANSWER a health care delivery model where
the patient is the central focus of customer services, access, and quality
Mission, Vision, and Value - CORRECT ANSWER - work of the board of directors to
VERIFY
Questions and CORRECT Answers
Strategic Planning - CORRECT ANSWER the process of identifying a desired future state
for an organization and a means to achieve it
Competitive advantage - CORRECT ANSWER a specific aspect of an organization that
allows it to outperform its competitors
Strategic Planning Process - CORRECT ANSWER the process consists mainly of two
interrelated activities: the development of the strategic plan and execution of the organization's
strategy
SWOT analysis - CORRECT ANSWER an analysis of an organization's strengths,
weaknesses, opportunities, and threats
SWOT- the EXTERNAL market factors - CORRECT ANSWER 1. health care workforce
2. consumers and payers
3. innovations in technology
4. regulatory environment
5. competitive rivalry
6. market volume forecast
SWOT -the INTERNAL organization factors - CORRECT ANSWER 1. organizational
volume forecast
2. financial condition
3. strategic performance
4. core capabilities
, Market Assessment - CORRECT ANSWER a competitive analysis model that looks at
five market or industry forces that, when combined, determine the attractiveness of competing in
a particular market
Five Forces Model - CORRECT ANSWER 1. power of health care workforce
2. power of consumers and payers
3. regulatory environment
4. competitive rivalry
5. innovations in technology
Power of health care workforce - CORRECT ANSWER an analysis of the availability of
all subsets of health care providers who are critical to an organization's success
power of consumers and payers - CORRECT ANSWER the influence of individuals and
collective health care insurers have on health care providers and the consumers
regulatory environment - CORRECT ANSWER represents the collective effects of
legislative issues on local, state, and federal levels on an organization's strategy
competitive rivalry - CORRECT ANSWER represents the power that local and other
competitors may have on an organization's strategy
innovations in technology - CORRECT ANSWER the influence of new
technology/innovations and them being a possible threat if they can replace standard operations
and services
Patient centric model of care - CORRECT ANSWER a health care delivery model where
the patient is the central focus of customer services, access, and quality
Mission, Vision, and Value - CORRECT ANSWER - work of the board of directors to
VERIFY
