HSA4431 Exam 1 T/F UPDATED ACTUAL
Exam Questions and CORRECT Answers
Health care operations is about management of interconnected processes, or systems. -
CORRECT ANSWER True
The health care industry has been a leader in the United States in demonstrating how best to
manage the processes and systems required to produce patient care services. - CORRECT
ANSWER False
Finding waste, improving utilization, and generally stabilizing and reducing the overall cost of
delivering services are essential functions for a health care manager of period - CORRECT
ANSWER True
Inputs to production of health care services include labor and capital, including cash, technology,
personnel, space, equipment, and information - CORRECT ANSWER True
The health care industry has a great deal of parallel with airlines in terms of how business
processes can be managed quickly and efficiently - CORRECT ANSWER True
Clinical, financial, and other goals for a health care organization are clear, with little ambiguity -
CORRECT ANSWER False
Evidence based health care can be applied in logistics and operations in a health care
organization - CORRECT ANSWER True
Hospitals offer an intangible product that is not easily packaged or classified to be sold -
CORRECT ANSWER True
The basic definition of a hospital involves providing services clustered around observation,
diagnosis and treatment - CORRECT ANSWER True
Exam Questions and CORRECT Answers
Health care operations is about management of interconnected processes, or systems. -
CORRECT ANSWER True
The health care industry has been a leader in the United States in demonstrating how best to
manage the processes and systems required to produce patient care services. - CORRECT
ANSWER False
Finding waste, improving utilization, and generally stabilizing and reducing the overall cost of
delivering services are essential functions for a health care manager of period - CORRECT
ANSWER True
Inputs to production of health care services include labor and capital, including cash, technology,
personnel, space, equipment, and information - CORRECT ANSWER True
The health care industry has a great deal of parallel with airlines in terms of how business
processes can be managed quickly and efficiently - CORRECT ANSWER True
Clinical, financial, and other goals for a health care organization are clear, with little ambiguity -
CORRECT ANSWER False
Evidence based health care can be applied in logistics and operations in a health care
organization - CORRECT ANSWER True
Hospitals offer an intangible product that is not easily packaged or classified to be sold -
CORRECT ANSWER True
The basic definition of a hospital involves providing services clustered around observation,
diagnosis and treatment - CORRECT ANSWER True
