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1. The following statements best describe best practice established by
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ss the Medical debt task force.
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A. Educate patients ss
B. Coordinate to avoid duplicate patient contacts ss ss ss ss ss
C. Exercise moderate judgment when communicating with providers about
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ss scheduled service ss
D. Be consistent in key aspects of account resolution
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E. Report to healthcare plans when the patient's account is transferred
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ss to collection agency
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F. Follow best practice for communication
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Ans>> Educate patients
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B. Coordinate to avoid duplicate patient contacts
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D. Be consistent in key aspects of account resolution
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F. Follow best practice for communication
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,2. Which is Not a main HFMA healthcare Dollar & Sense revenue
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ss cycle Initiative?
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A.Patient Financial Communications
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ss B.Price Transparency
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C.Medical Account Resolution ss ss
D.Process Compliance ss
Ans>> Process compliance
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This option refers to a patient financial communications best practice. Annual
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, observation, monitoring, and tracking of results make up the process
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ss compliance
evaluation required to document compliance with the best practices.This
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ss evaluation may be performed by any organization independent of the
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ss department that is being audited, such as internal audit, compliance quality,
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ss or a third party. The evaluation should be comprehensive and should cover all
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ss scenarios addressed by the practices
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ss organization.
3. Which option is NOT a department that supports and collaborates with the
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ss revenue cycle? ss
A. Information Technology ss
B. Clinical Services ss
ss C.Finance
C. Assisted Living Services ss ss
Ans>> Assisted Living ss ss
4. Which option is NOT a continuum of care provider?
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A. Physicianss
B.Health Plan Contracting ss ss
C. Hospice
D. Skilled Nursing Facility ss ss
Ans>> Health Plan Contracting
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