Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku 1
Edition
,Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
True/False Questions ku
1. An information system is an arrangement of people, data, processes, and
ku ku ku ku ku ku ku ku ku ku
information technology that interact to collect, process, store, and provide as
ku ku ku ku ku ku ku ku ku ku ku
ku output the information needed to support the organization.
ku ku ku ku ku ku ku
Answer: True ku ku ku Page: 6 ku ku ku LOD: Easy ku
2. An information system must have computer hardware and software to be valid.
ku ku ku ku ku ku ku ku ku ku ku
Answer: False ku ku ku Page: 6 ku ku ku LOD: Medium ku
Rationale: An information system is an arrangement of people, data, processes,
ku ku ku ku ku ku ku ku ku ku
ku and information technology that interact to collect, process, store, and provide
ku ku ku ku ku ku ku ku ku ku
ku as output the information needed to support the organization
ku ku ku ku ku ku ku ku
3. A management information system can use data provided by a transaction
ku ku ku ku ku ku ku ku ku ku
processing system.
ku ku
Answer: True ku ku ku Page: 6 ku ku ku LOD: Easy ku
4. Decision support systems are tailored to the unique information needs of executives.
ku ku ku ku ku ku ku ku ku ku ku
Answer: False ku ku ku Page: 7 ku ku ku LOD: Easy ku
5. Communication and collaboration systems enhance communication between
ku ku ku ku ku ku
people both inside and outside of the organization.
ku ku ku ku ku ku ku ku
Answer: True ku ku ku Page: 7 ku ku ku LOD: Easy ku
6. Upper management people typically are the direct users of transaction
ku ku ku ku ku ku ku ku ku
processing systems.
ku ku
2 Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku
Edition
,Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
Answer: False ku ku ku Page: 6-7 ku ku ku LOD: Mediumku
Rationale: Upper management people generally use only DSS and EIS.
ku ku ku ku ku ku ku ku ku
7. A stakeholder for an information system is a technical employee working on
ku ku ku ku ku ku ku ku ku ku ku
the systems analysis and design.
ku ku ku ku ku
Answer: False ku ku ku Page: 7 ku ku ku LOD: Easy ku
Rationale: A stakeholder can be anyone who has an interest in the information system.
ku ku ku ku ku ku ku ku ku ku ku ku ku
Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku 3
Edition
, Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
8. The k u stakeholderkus k u for kuinformation k u sykustemkus k u can kube kubroadly kuclakus kusified kuinto kufive kugroup
s: k u sykustem kuownerkus, k u sykustem kuukuserkus, k u sykustem kudekusignerkus, k u sykustem kubuilderkus, kuand
k u sykustem kuanaly kust kus/project kumanager kus.
An swer: True
ku ku ku ku Page: 7-11 ku ku ku LOD: Ea sy ku ku
9. An information worker i s a per son who se job s include the creation,
ku ku ku ku k u ku ku ku ku ku ku k u ku ku
collection, proce s sing, di stribution and u se of information.
ku ku ku ku ku ku ku ku ku ku ku
An swer: True
ku ku ku ku Page: 7 ku ku ku LOD: Ea sy ku ku
10. Sy kustem kuownerkus k u are kuthe kuinformation k u sykustem'kus k u sponkusorkus k u and kuchief kuadvocatekus,
ku u sually re spon sible for funding the project to develop, operate and maintain the
ku ku ku ku ku ku ku ku ku ku ku ku ku ku
information
ku
sykustem.
An swer: True
ku ku ku ku Page: 7-8 ku ku ku LOD: Ea sy ku ku
11. Sykustem kuukuserkus k u are kuconcerned kuwith kuthe kufunctionality kuthe k u sykustem kuprovidekus k u to kutheir kujob
s k u and kuthe k u sykustem'kus k u eakuse kuof kulearning kuand kueakuse kuof
ku u se. An swer: True
ku ku ku ku k u Page: 7 ku k u LOD: Ea sy ku ku
12. Internal ku sykustem kuukuserkus k u are kuemployeekus k u of kuthe kubukusinekus kusekus k u for kuwhich
mo st information
ku ku ku k u sykustem kus k u are built. ku
An swer: True
ku ku ku ku Page: 9 ku ku ku LOD: Ea sy ku ku
13. External k u sykustem kuukuserkus k u can kuinclude kuemployeekus k u of kuthe kuorganization.
An swer: True
ku ku ku ku Page: 9 ku ku ku LOD: Ea sy ku ku
14. Sykustem kudekusignerkus k u are kutechnology k u specialikustkus k u for kuinformation k u sykustemkus.
4 Whitten/Bentley, Systems Analysis & Design Methods, Seventhku ku ku ku ku ku
Edition
ku k u ku ku ku ku ku ku
Methods
Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku 1
Edition
,Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
True/False Questions ku
1. An information system is an arrangement of people, data, processes, and
ku ku ku ku ku ku ku ku ku ku
information technology that interact to collect, process, store, and provide as
ku ku ku ku ku ku ku ku ku ku ku
ku output the information needed to support the organization.
ku ku ku ku ku ku ku
Answer: True ku ku ku Page: 6 ku ku ku LOD: Easy ku
2. An information system must have computer hardware and software to be valid.
ku ku ku ku ku ku ku ku ku ku ku
Answer: False ku ku ku Page: 6 ku ku ku LOD: Medium ku
Rationale: An information system is an arrangement of people, data, processes,
ku ku ku ku ku ku ku ku ku ku
ku and information technology that interact to collect, process, store, and provide
ku ku ku ku ku ku ku ku ku ku
ku as output the information needed to support the organization
ku ku ku ku ku ku ku ku
3. A management information system can use data provided by a transaction
ku ku ku ku ku ku ku ku ku ku
processing system.
ku ku
Answer: True ku ku ku Page: 6 ku ku ku LOD: Easy ku
4. Decision support systems are tailored to the unique information needs of executives.
ku ku ku ku ku ku ku ku ku ku ku
Answer: False ku ku ku Page: 7 ku ku ku LOD: Easy ku
5. Communication and collaboration systems enhance communication between
ku ku ku ku ku ku
people both inside and outside of the organization.
ku ku ku ku ku ku ku ku
Answer: True ku ku ku Page: 7 ku ku ku LOD: Easy ku
6. Upper management people typically are the direct users of transaction
ku ku ku ku ku ku ku ku ku
processing systems.
ku ku
2 Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku
Edition
,Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
Answer: False ku ku ku Page: 6-7 ku ku ku LOD: Mediumku
Rationale: Upper management people generally use only DSS and EIS.
ku ku ku ku ku ku ku ku ku
7. A stakeholder for an information system is a technical employee working on
ku ku ku ku ku ku ku ku ku ku ku
the systems analysis and design.
ku ku ku ku ku
Answer: False ku ku ku Page: 7 ku ku ku LOD: Easy ku
Rationale: A stakeholder can be anyone who has an interest in the information system.
ku ku ku ku ku ku ku ku ku ku ku ku ku
Whitten/Bentley, Systems Analysis & Design Methods, Seventh
ku ku ku ku ku ku 3
Edition
, Chapter 1 The Context of Systems Analysis and Design
ku k u ku ku ku ku ku ku
Methods
8. The k u stakeholderkus k u for kuinformation k u sykustemkus k u can kube kubroadly kuclakus kusified kuinto kufive kugroup
s: k u sykustem kuownerkus, k u sykustem kuukuserkus, k u sykustem kudekusignerkus, k u sykustem kubuilderkus, kuand
k u sykustem kuanaly kust kus/project kumanager kus.
An swer: True
ku ku ku ku Page: 7-11 ku ku ku LOD: Ea sy ku ku
9. An information worker i s a per son who se job s include the creation,
ku ku ku ku k u ku ku ku ku ku ku k u ku ku
collection, proce s sing, di stribution and u se of information.
ku ku ku ku ku ku ku ku ku ku ku
An swer: True
ku ku ku ku Page: 7 ku ku ku LOD: Ea sy ku ku
10. Sy kustem kuownerkus k u are kuthe kuinformation k u sykustem'kus k u sponkusorkus k u and kuchief kuadvocatekus,
ku u sually re spon sible for funding the project to develop, operate and maintain the
ku ku ku ku ku ku ku ku ku ku ku ku ku ku
information
ku
sykustem.
An swer: True
ku ku ku ku Page: 7-8 ku ku ku LOD: Ea sy ku ku
11. Sykustem kuukuserkus k u are kuconcerned kuwith kuthe kufunctionality kuthe k u sykustem kuprovidekus k u to kutheir kujob
s k u and kuthe k u sykustem'kus k u eakuse kuof kulearning kuand kueakuse kuof
ku u se. An swer: True
ku ku ku ku k u Page: 7 ku k u LOD: Ea sy ku ku
12. Internal ku sykustem kuukuserkus k u are kuemployeekus k u of kuthe kubukusinekus kusekus k u for kuwhich
mo st information
ku ku ku k u sykustem kus k u are built. ku
An swer: True
ku ku ku ku Page: 9 ku ku ku LOD: Ea sy ku ku
13. External k u sykustem kuukuserkus k u can kuinclude kuemployeekus k u of kuthe kuorganization.
An swer: True
ku ku ku ku Page: 9 ku ku ku LOD: Ea sy ku ku
14. Sykustem kudekusignerkus k u are kutechnology k u specialikustkus k u for kuinformation k u sykustemkus.
4 Whitten/Bentley, Systems Analysis & Design Methods, Seventhku ku ku ku ku ku
Edition