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,OP2606 Assignment 2 (COMPLETE ANSWERS) Semeste
r 2 2025 – DUE 17 September 2025; 1
IOP2606 – Assignment 2
Semester 2, 2025
Due Date: 17 September 2025
QUESTION 1
Discuss how ‘job enlargement and job enrichment can be used
to enhance employee motivation in the workplace. Support
your discussion with relevant examples.
Employee motivation is a critical factor influencing
productivity, performance, and overall job satisfaction. Two
approaches frequently used in organisations to enhance
motivation are job enlargement and job enrichment.
Job Enlargement
Job enlargement refers to increasing the number of tasks an
employee performs at the same level of responsibility. Instead
of doing repetitive tasks, the employee is given a wider range
of duties, thereby reducing monotony and boredom.
How it enhances motivation: By diversifying tasks,
employees develop new skills, feel more competent, and
perceive their jobs as more meaningful. This aligns with
, Herzberg’s Motivation-Hygiene Theory, where variety
and responsibility are motivators.
Example: A data entry clerk who usually only inputs
information may also be asked to verify entries, handle
basic customer queries, and assist in generating simple
reports. The increased variety reduces monotony and
provides learning opportunities.
Job Enrichment
Job enrichment, in contrast, involves increasing the depth of a
job by giving employees more autonomy, responsibility, and
decision-making authority. It seeks to fulfil employees’ higher-
order needs, such as self-esteem and self-actualisation
(Maslow’s hierarchy).
How it enhances motivation: It fosters a sense of
ownership, achievement, and personal growth.
Employees become more invested in their work and are
motivated intrinsically.
Example: A marketing assistant being allowed to design a
campaign, monitor its performance, and present results
to management is an example of enrichment. This gives
the employee responsibility for outcomes, rather than
just routine tasks.
Integration of Both Approaches
Organisations can combine both strategies to create jobs that
,OP2606 Assignment 2 (COMPLETE ANSWERS) Semeste
r 2 2025 – DUE 17 September 2025; 1
IOP2606 – Assignment 2
Semester 2, 2025
Due Date: 17 September 2025
QUESTION 1
Discuss how ‘job enlargement and job enrichment can be used
to enhance employee motivation in the workplace. Support
your discussion with relevant examples.
Employee motivation is a critical factor influencing
productivity, performance, and overall job satisfaction. Two
approaches frequently used in organisations to enhance
motivation are job enlargement and job enrichment.
Job Enlargement
Job enlargement refers to increasing the number of tasks an
employee performs at the same level of responsibility. Instead
of doing repetitive tasks, the employee is given a wider range
of duties, thereby reducing monotony and boredom.
How it enhances motivation: By diversifying tasks,
employees develop new skills, feel more competent, and
perceive their jobs as more meaningful. This aligns with
, Herzberg’s Motivation-Hygiene Theory, where variety
and responsibility are motivators.
Example: A data entry clerk who usually only inputs
information may also be asked to verify entries, handle
basic customer queries, and assist in generating simple
reports. The increased variety reduces monotony and
provides learning opportunities.
Job Enrichment
Job enrichment, in contrast, involves increasing the depth of a
job by giving employees more autonomy, responsibility, and
decision-making authority. It seeks to fulfil employees’ higher-
order needs, such as self-esteem and self-actualisation
(Maslow’s hierarchy).
How it enhances motivation: It fosters a sense of
ownership, achievement, and personal growth.
Employees become more invested in their work and are
motivated intrinsically.
Example: A marketing assistant being allowed to design a
campaign, monitor its performance, and present results
to management is an example of enrichment. This gives
the employee responsibility for outcomes, rather than
just routine tasks.
Integration of Both Approaches
Organisations can combine both strategies to create jobs that
