NHA CMAA PRACTICE TEST | QUESTIONS AND ANSWERS | VERIFIED
ANSWERS | EXAM GRADED A+ | LATEST EXAM UPDATE
The appointment scheduling system should reflect the needs of which of the
following?
A. The health care provider
B. The billing department
C. The insurance company
D. The staff - CORRECT ANSWER - A. The health care provider
The AMA Code of Ethics subscribes to which of the following general principles?
A. Practice defensive medicine
B. Respect for persons
C. Prescribe fewer medications
D. Confidential fee schedule - CORRECT ANSWER - B. Respect for persons
The largest part of the brain is which of the following?
A. Thalamus
B. Medulla oblongata
C. Cerebellum
D. Cerebrum - CORRECT ANSWER - D. Cerebrum
When eliciting a health history, marital status, occupation, and education represent
which of the following?
A. Family history
,B. Demographics
C. Social history
D. Personal habits - CORRECT ANSWER - B. Demographics
What type of appointment is appropriate for an acute needs patient?
A. Next day
B. By the end of week
C. During buffer times
D. Patient preference - CORRECT ANSWER - C. During buffer times
Why are uncooperative patients frustrating to work with?
A. They are immature and stubborn
B. They obviously do not understand their condition
C. They do not care about themselves
D. The health professional is denied experiencing the satisfaction associated with
helping the patient - CORRECT ANSWER - D. The health professional is denied
experiencing the satisfaction associated with helping the patient
Which of the following is a federal statue that deals with the drug safety?
A. UAGA
B. HIPAA
C. CLIA
D. FDA - CORRECT ANSWER - D. FDA
,In which of the following scheduling systems is a patient given a specific
appointment time?
A. Double-booking system
B. Modified wave system
C. Stream system
D. Wave system - CORRECT ANSWER - C. Stream system
Five percent formaldehyde is an effective disinfectant that requires which of the
following?
A. Thoroughly rinsing with bleach and then water
B. Thoroughly rinsing with bleach
C. Thoroughly rinsing with water
D. Thoroughly rinsing with soapy water - CORRECT ANSWER - C. Thoroughly
rinsing with water
The patient's name, date of birth, marital status, education, occupation, etc., is
known as which of the following?
A. Social history
B. Family history
C. Past illness
D. Demographics - CORRECT ANSWER - D. Demographics
Which of the following is an insurance concept describe as the initial amount of
loss the insured suffers before the insurer indemnifies?
A. Deductible
B. Accident
, C. Risk retention
D. Hazard - CORRECT ANSWER - A. Deductible
How can the medical assistant address a patient who is habitually late for
appointments?
A. Charge the patient every time they are late for an appointment
B. Tell the patient their appointment is 15 minutes earlier than the scheduled time
C. Ask the patient to come in for the first appointment of the day
D. Give the patient a reminder card - CORRECT ANSWER - B. Tell the patient
their appointment is 15 minutes earlier than the scheduled time
Which one of the following statements illustrates a sense of professionalism?
A. Please have a seat. The doctor will be with you in just a moment
B. If you could just wait a minute, I will be right with you
C. If you do not have insurance, you have to pay for the visit before you see the
doctor
D. It isn't my responsibility to bill your insurance company - CORRECT
ANSWER - A. Please have a seat. The doctor will be with you in just a moment
After referring a patient to a public health service, logically what would the next
step be?
A. Call public health service to ensure that patient showed up
B. Contact the patient's significant other
C. Contact the patient to follow-up
D. Contact the patient's clergy - CORRECT ANSWER - C. Contact the patient to
follow-up
ANSWERS | EXAM GRADED A+ | LATEST EXAM UPDATE
The appointment scheduling system should reflect the needs of which of the
following?
A. The health care provider
B. The billing department
C. The insurance company
D. The staff - CORRECT ANSWER - A. The health care provider
The AMA Code of Ethics subscribes to which of the following general principles?
A. Practice defensive medicine
B. Respect for persons
C. Prescribe fewer medications
D. Confidential fee schedule - CORRECT ANSWER - B. Respect for persons
The largest part of the brain is which of the following?
A. Thalamus
B. Medulla oblongata
C. Cerebellum
D. Cerebrum - CORRECT ANSWER - D. Cerebrum
When eliciting a health history, marital status, occupation, and education represent
which of the following?
A. Family history
,B. Demographics
C. Social history
D. Personal habits - CORRECT ANSWER - B. Demographics
What type of appointment is appropriate for an acute needs patient?
A. Next day
B. By the end of week
C. During buffer times
D. Patient preference - CORRECT ANSWER - C. During buffer times
Why are uncooperative patients frustrating to work with?
A. They are immature and stubborn
B. They obviously do not understand their condition
C. They do not care about themselves
D. The health professional is denied experiencing the satisfaction associated with
helping the patient - CORRECT ANSWER - D. The health professional is denied
experiencing the satisfaction associated with helping the patient
Which of the following is a federal statue that deals with the drug safety?
A. UAGA
B. HIPAA
C. CLIA
D. FDA - CORRECT ANSWER - D. FDA
,In which of the following scheduling systems is a patient given a specific
appointment time?
A. Double-booking system
B. Modified wave system
C. Stream system
D. Wave system - CORRECT ANSWER - C. Stream system
Five percent formaldehyde is an effective disinfectant that requires which of the
following?
A. Thoroughly rinsing with bleach and then water
B. Thoroughly rinsing with bleach
C. Thoroughly rinsing with water
D. Thoroughly rinsing with soapy water - CORRECT ANSWER - C. Thoroughly
rinsing with water
The patient's name, date of birth, marital status, education, occupation, etc., is
known as which of the following?
A. Social history
B. Family history
C. Past illness
D. Demographics - CORRECT ANSWER - D. Demographics
Which of the following is an insurance concept describe as the initial amount of
loss the insured suffers before the insurer indemnifies?
A. Deductible
B. Accident
, C. Risk retention
D. Hazard - CORRECT ANSWER - A. Deductible
How can the medical assistant address a patient who is habitually late for
appointments?
A. Charge the patient every time they are late for an appointment
B. Tell the patient their appointment is 15 minutes earlier than the scheduled time
C. Ask the patient to come in for the first appointment of the day
D. Give the patient a reminder card - CORRECT ANSWER - B. Tell the patient
their appointment is 15 minutes earlier than the scheduled time
Which one of the following statements illustrates a sense of professionalism?
A. Please have a seat. The doctor will be with you in just a moment
B. If you could just wait a minute, I will be right with you
C. If you do not have insurance, you have to pay for the visit before you see the
doctor
D. It isn't my responsibility to bill your insurance company - CORRECT
ANSWER - A. Please have a seat. The doctor will be with you in just a moment
After referring a patient to a public health service, logically what would the next
step be?
A. Call public health service to ensure that patient showed up
B. Contact the patient's significant other
C. Contact the patient to follow-up
D. Contact the patient's clergy - CORRECT ANSWER - C. Contact the patient to
follow-up
