FRHD Exam Questions With 100% Verified
Answers Graded A+
what does SOLER stand for - S=sit squarely facing client
O=open posture
L=lean forward toward client
E=eye contact
R=relaxed posture
list non-verbal skills - eye contact,head nodding, facial expressions, body
language, physical proximity
List verbal skills - language, social variations, cultural humility,
emotion(sigh, tone), appropriate phrases/words, use of silence
what are barriers that influence communication? - language barriers,
noises, feelings, thoughts, beliefs,
what are values? - Beliefs people hold about what is worthy. They are
generalized, emotionally charged conceptions of what is desirable.
Shared by a population or group within it and historically created and derived by
experience.
value bases - personal and cultural. personal are shaped by our social
location and life experiences, and cultural are either individualistic or
collectivistic.
, what are the 5 core practices in social work? - 1. respecting human
person(way we attend physically, emotionally)
2. promoting social justice and people's right to a good life
3. being authentic( how genuine you are)
4. valuing people's strengths and resilience
5. privileging the right to self-determination, empowerment, and autonomy
what are the 6 stages of change? - 1. Pre-contemplation: benefits outweigh
the costs of changing. Not ready to begin change.
2. Contemplation:
3. Preparation
4. Action
5. Maintenance
6. Relapse/lapse- slip up, learning opportunity
qualities of empathetic listening - focused, purposeful, and intentional
4 key dimensions in listening - verbal tracking, eye contact, body language,
vocial qualities
verbal tracking - noticing topic changes, identifying range of client
concerns, guides focus to clients critical concerns
what are the levels of empathy - subtractive, additive, basic
Answers Graded A+
what does SOLER stand for - S=sit squarely facing client
O=open posture
L=lean forward toward client
E=eye contact
R=relaxed posture
list non-verbal skills - eye contact,head nodding, facial expressions, body
language, physical proximity
List verbal skills - language, social variations, cultural humility,
emotion(sigh, tone), appropriate phrases/words, use of silence
what are barriers that influence communication? - language barriers,
noises, feelings, thoughts, beliefs,
what are values? - Beliefs people hold about what is worthy. They are
generalized, emotionally charged conceptions of what is desirable.
Shared by a population or group within it and historically created and derived by
experience.
value bases - personal and cultural. personal are shaped by our social
location and life experiences, and cultural are either individualistic or
collectivistic.
, what are the 5 core practices in social work? - 1. respecting human
person(way we attend physically, emotionally)
2. promoting social justice and people's right to a good life
3. being authentic( how genuine you are)
4. valuing people's strengths and resilience
5. privileging the right to self-determination, empowerment, and autonomy
what are the 6 stages of change? - 1. Pre-contemplation: benefits outweigh
the costs of changing. Not ready to begin change.
2. Contemplation:
3. Preparation
4. Action
5. Maintenance
6. Relapse/lapse- slip up, learning opportunity
qualities of empathetic listening - focused, purposeful, and intentional
4 key dimensions in listening - verbal tracking, eye contact, body language,
vocial qualities
verbal tracking - noticing topic changes, identifying range of client
concerns, guides focus to clients critical concerns
what are the levels of empathy - subtractive, additive, basic
