CBHCM Exam UPDATED Study ACTUAL
QUESTIONS AND CORRECT ANSWERS
A formal process that facilitates the clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - CORRECT
ANSWER Transition planning
Under what circumstances can substance use information be disclosed? - CORRECT
ANSWER Whenever a release of information is signed to disclose information to
another party
When can you share information about a client with a third party WITHOUT a valid release
of information on file? - CORRECT ANSWER Never, information can only be
released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources during initial
assessment and ongoing planning is to: - CORRECT ANSWER Ensure you have a
complete client assessment
Of the following which is considered a client need? - CORRECT ANSWER Social
skills
A progress note should include: - CORRECT ANSWER Factual events, important
client statements, and dates
Which of the following should the case manager know before making formal and informal
referrals to service providers? - CORRECT ANSWER The eligibility criteria of
resource agencies and service providers
Your clients tell you that her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client doesn't know how she will be able to... -
CORRECT ANSWER Conduct an assessment and service plan update to include her
new financial needs
, Your client has just revealed that she has been in an abusive relationship for two years and
doesn't know how to safety leave. What would be an appropriate response as... - CORRECT
ANSWER Engage the client in developing a safety plan
Many programs funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determining: -
CORRECT ANSWER Laws and statues, agency operating procedure, funder
requirements
When a case manager locates a reliable resource for a common client need, such as a family
budgeting skill, he or she should... - CORRECT ANSWER Ensure the services offered
match client needs, then make the referral
What is the purpose of ongoing assessment by the case manager? - CORRECT
ANSWER Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed commercial
and residential painter before he has to leave the workforce to attend to his behavioral health
issues. Your client overhears you needing to hire a home painter and offers to do the work for
you. What is the BEST response? - CORRECT ANSWER Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation.
The purpose of involving collateral sources in case management activities is to: - CORRECT
ANSWER Obtain resources necessary to assist the client in meeting long and short
term goals
Your client recently missed an appointment to get his medication refilled. Your client asks if
you can call his doctor to help him get a new follow up appointments. What is the next step? -
CORRECT ANSWER Ask your client to sign a release of information so the
authorization is documented.
One of your agency funder requires case managers to complete a home visit with the client
before starting the assessment process. Your client calls your 320 minutes before the schedule
unexpected houseguests. What is your BEST response? - CORRECT ANSWER Cancel
QUESTIONS AND CORRECT ANSWERS
A formal process that facilitates the clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - CORRECT
ANSWER Transition planning
Under what circumstances can substance use information be disclosed? - CORRECT
ANSWER Whenever a release of information is signed to disclose information to
another party
When can you share information about a client with a third party WITHOUT a valid release
of information on file? - CORRECT ANSWER Never, information can only be
released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources during initial
assessment and ongoing planning is to: - CORRECT ANSWER Ensure you have a
complete client assessment
Of the following which is considered a client need? - CORRECT ANSWER Social
skills
A progress note should include: - CORRECT ANSWER Factual events, important
client statements, and dates
Which of the following should the case manager know before making formal and informal
referrals to service providers? - CORRECT ANSWER The eligibility criteria of
resource agencies and service providers
Your clients tell you that her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client doesn't know how she will be able to... -
CORRECT ANSWER Conduct an assessment and service plan update to include her
new financial needs
, Your client has just revealed that she has been in an abusive relationship for two years and
doesn't know how to safety leave. What would be an appropriate response as... - CORRECT
ANSWER Engage the client in developing a safety plan
Many programs funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determining: -
CORRECT ANSWER Laws and statues, agency operating procedure, funder
requirements
When a case manager locates a reliable resource for a common client need, such as a family
budgeting skill, he or she should... - CORRECT ANSWER Ensure the services offered
match client needs, then make the referral
What is the purpose of ongoing assessment by the case manager? - CORRECT
ANSWER Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed commercial
and residential painter before he has to leave the workforce to attend to his behavioral health
issues. Your client overhears you needing to hire a home painter and offers to do the work for
you. What is the BEST response? - CORRECT ANSWER Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation.
The purpose of involving collateral sources in case management activities is to: - CORRECT
ANSWER Obtain resources necessary to assist the client in meeting long and short
term goals
Your client recently missed an appointment to get his medication refilled. Your client asks if
you can call his doctor to help him get a new follow up appointments. What is the next step? -
CORRECT ANSWER Ask your client to sign a release of information so the
authorization is documented.
One of your agency funder requires case managers to complete a home visit with the client
before starting the assessment process. Your client calls your 320 minutes before the schedule
unexpected houseguests. What is your BEST response? - CORRECT ANSWER Cancel
