1. Which color paper is NOT recommended for a profes- Green
sional resume?
2. Human cells reproduce by a process referred to as Mitosis
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3. After performing a service on a difficult client Pamela
Attitude vents her frustrations to other clients
which of the fol- lowing terms identifies Pamela's
display of emotions
4. A good way to develop a steady clientele is Make another appoint-
to ask clients before they leave the salon ment
to:
5. All of the following elements make up the nails except: Helium
6. The best way to protect yourself and your Sanitize Implements
clients against infection is to always
7. Orange green and violet are colors known as Secondary colors
8. A basic "waterless" manicure is performed Without soaking the
during ar- tificial nail preparation meaning nails
that it is performed
9. The disorder in which the nail grows into the Onychocryptosis
edge of the nail grooves causing ingrown
nails is called
Not the favored one
10. Always begin a manicure by working with the
clients hand that is
11. Accessory bone that forms the knee cap is called: Patella
12. Facial expressions, posture and poise are examples of: Nonverbal
communica-
tion
13. Proper conduct in relationships with your as:
employer, co-workers and clients is known
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Professional ethics
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