TEXAS ROADHOUSE SERVER TEST 2025 QUESTIONS WITH ALREADY PASSED ANSWERS!!
What is the Texas Roadhouse story? - (answer)Hand-cut steaks, fall off the bone ribs, fresh baked bread,
made from scratch side items and dressings, ice cold beer, and legendary margaritas
What does GROW stand for? - (answer)guest right of way
What is the first time guest program? - (answer)Identifying and WOWing guests who have never eaten
at Texas Roadhouse
Define the term "86" - (answer)An item is no longer available
Define the term "pocket check" - (answer)An order taken that has not been placed into the POS and
forgotten.
What is an example of "full hands in, full hands out" - (answer)Taking dirty dishes back to dish area
Define the term "flagging" - (answer)Placing a bev nap in front of a guest to show they have been
greeted
What is an example of running side work - (answer)Refilling Ice, Making Tea, Running plates to dining
room
Why is "pre-bussing" so important? - (answer)All of the above
What are the main categories of salesmanship? - (answer)Suggestive selling, upselling and sharing
Telling the guest your favorite item is an example of: - (answer)suggestive selling
What is not an example of upselling? - (answer)refilling drinks
, TEXAS ROADHOUSE SERVER TEST 2025 QUESTIONS WITH ALREADY PASSED ANSWERS!!
Why is the pivot point system used? - (answer)It prevents auctioning food, helps food runners, assists
the kitchen and makes splitting checks easier
Which items are needed to checkout? - (answer)A sales report with the required signatures, all credit
card receipts, and cash due or Cashlink shift report.
When clocking out, what percentage of tips should be claimed? - (answer)100%
What is the greet time for a table? - (answer)15-45 seconds
What is the proper delivery time for drinks? - (answer)2-3 minutes
Deliver appetizers within: - (answer)6-8 minutes
Salads are delivered within - (answer)5 minutes
Entrees are delivered within: - (answer)12-15 minutes
Visiting a table within 2 minutes/ 2 bites after food is delivered is known as: - (answer)check back
When taking children's orders, always ask: - (answer)If the adults would like the children's food to come
out first
What is a great way to build regulars? - (answer)Attend to needs throughout their meal, be genuine and
show appreciation and invite them back to see you
What should a Server with Heart always do when greeting a table? - (answer)Make eye contact, smile,
and introduce yourself
What is the Texas Roadhouse story? - (answer)Hand-cut steaks, fall off the bone ribs, fresh baked bread,
made from scratch side items and dressings, ice cold beer, and legendary margaritas
What does GROW stand for? - (answer)guest right of way
What is the first time guest program? - (answer)Identifying and WOWing guests who have never eaten
at Texas Roadhouse
Define the term "86" - (answer)An item is no longer available
Define the term "pocket check" - (answer)An order taken that has not been placed into the POS and
forgotten.
What is an example of "full hands in, full hands out" - (answer)Taking dirty dishes back to dish area
Define the term "flagging" - (answer)Placing a bev nap in front of a guest to show they have been
greeted
What is an example of running side work - (answer)Refilling Ice, Making Tea, Running plates to dining
room
Why is "pre-bussing" so important? - (answer)All of the above
What are the main categories of salesmanship? - (answer)Suggestive selling, upselling and sharing
Telling the guest your favorite item is an example of: - (answer)suggestive selling
What is not an example of upselling? - (answer)refilling drinks
, TEXAS ROADHOUSE SERVER TEST 2025 QUESTIONS WITH ALREADY PASSED ANSWERS!!
Why is the pivot point system used? - (answer)It prevents auctioning food, helps food runners, assists
the kitchen and makes splitting checks easier
Which items are needed to checkout? - (answer)A sales report with the required signatures, all credit
card receipts, and cash due or Cashlink shift report.
When clocking out, what percentage of tips should be claimed? - (answer)100%
What is the greet time for a table? - (answer)15-45 seconds
What is the proper delivery time for drinks? - (answer)2-3 minutes
Deliver appetizers within: - (answer)6-8 minutes
Salads are delivered within - (answer)5 minutes
Entrees are delivered within: - (answer)12-15 minutes
Visiting a table within 2 minutes/ 2 bites after food is delivered is known as: - (answer)check back
When taking children's orders, always ask: - (answer)If the adults would like the children's food to come
out first
What is a great way to build regulars? - (answer)Attend to needs throughout their meal, be genuine and
show appreciation and invite them back to see you
What should a Server with Heart always do when greeting a table? - (answer)Make eye contact, smile,
and introduce yourself
