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PCA/CFSS Exam (Personal Care Assistant/Community First Services And Supports) Worker Training Program | Featuring Topics such as Providing Personal Care, Client Rights, Infection Control, Emergency Response, and Documentation

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PCA/CFSS Exam (Personal Care Assistant/Community First Services And Supports) Worker Training Program | Featuring Topics such as Providing Personal Care, Client Rights, Infection Control, Emergency Response, and Documentation

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PCA/CFSS Exam (Personal Care Assistant/Community
First Services And Supports) Worker Training Program |
Featuring Topics such as Providing Personal Care, Client
Rights, Infection Control, Emergency Response, and
Documentation

Robert is 18 years old and lives in an adult foster care home. Robert enjoys
playing video games and owns all of the latest games. One evening while talking
with a staff person named Jeff, Robert says that he sure wishes he could get his
video golf game disk back from the staff person who works on the weekend. Jeff
asks Robert some questions and Robert says that he "loaned" the game disk to a
weekend staff person two weeks ago. Robert tells Jeff that he did not really want
to loan the game to the weekend staff person and told him so, but the staff
person took the game anyway and said he would return it in two weeks when he
worked again. As they are talking, the weekend staff person comes into work,
gives Robert his game disk, and tells Robert "thanks." ---------CORRECT ANSWER---
--------------Yes, the game disk is the property of Robert and the staff person
"willfully withheld" the disk without legal authority.




Joel is a young man who is diagnosed with bipolar disorder. He attends an adult
day program where he met a new friend, Jill. Jill also attends the same day
program and is diagnosed with depression. You are the facilitator of a group
session at the day program. After group, Joel tells you that Jill has been
"borrowing" money from him and now he is not able to pay his rent. Joel stated
when he asks Jill for his money back, she gets upset with him and calls him names.
This is very upsetting to Joel because he likes Jill. You're not sure how much
money Jill has borrowed, but you are concerned about Joel and his ability to say
"no" to Jill the next time she asks for money. You are also concerned about Joel's
inability to pay his rent and fear he may get evicted. ---------CORRECT ANSWER-----

, ------------Yes, this situation should be reported to the Minnesota Adult Abuse
Reporting Center(MAARC/CEP).




A resident's family member alleges that her mother's money has been stolen.
According to the family member, she gave her mother, who is a resident of the
facility, $50 one week ago so that her mother would have money to get her hair
done. However, the money is no longer in the drawer and her mother has not had
her hair done. ---------CORRECT ANSWER-----------------Yes, this situation should be
reported tothe Minnesota Adult Abuse Reporting Center(MAARC/CEP).




Suppose you think someone is abusing the person you work with and report it.
Then, a government worker investigates and does not agree. What will happen? --
-------CORRECT ANSWER-----------------Nothing, unless you lied on purpose




PCA and CFSS workers legally must report suspected maltreatment of: ---------
CORRECT ANSWER-----------------Anyone receiving PCA or CFSS services




If you suspect abuse of a person you're providing services for, but are not
completely sure: ---------CORRECT ANSWER-----------------report it immediately




If you do not report suspected maltreatment of a person you're providing services
for, what might happen? ---------CORRECT ANSWER------------------ You might not be
allowed to do similar work in the future

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