HCQM Vocab Quiz 1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
high reliability organizations - CORRECT ANSWER -entities or businesses with systems
in place that are exceptionally consistent in accomplishing their goals and avoiding potentially
catastrophic errors
IHI (Institute for Healthcare Improvement) - CORRECT ANSWER -goal: improve health
care worldwide.
focus: safety, patient-centeredness, timeliness, efficacy, equity. Established Triple Aim:
improving care experience, population health, and reducing capita costs
National Academy of Medicine - CORRECT ANSWER -A private, nonprofit organization
created by the federal government to provide science-based advice on matters of medicine and
health. Formerly called the Institute of Medicine (IOM)
Performance Expectations - CORRECT ANSWER -Minimum acceptable or desired level
of quality
performance improvement - CORRECT ANSWER -commitment to healthier patients,
quality care, reduced costs, and making a difference; accomplished by discovering a problem,
planning a strategy, implementing a change, and assessing the change to see if the goal is met
Quality Assurance / Control - CORRECT ANSWER -The maintenance of a desired level
of quality in a service or product
quality circles - CORRECT ANSWER -Voluntary groups of people drawn from various
production teams who make suggestions about quality.
Quality Management - CORRECT ANSWER -a management approach that establishes an
organization wide focus on quality
Exam Questions and CORRECT Answers
high reliability organizations - CORRECT ANSWER -entities or businesses with systems
in place that are exceptionally consistent in accomplishing their goals and avoiding potentially
catastrophic errors
IHI (Institute for Healthcare Improvement) - CORRECT ANSWER -goal: improve health
care worldwide.
focus: safety, patient-centeredness, timeliness, efficacy, equity. Established Triple Aim:
improving care experience, population health, and reducing capita costs
National Academy of Medicine - CORRECT ANSWER -A private, nonprofit organization
created by the federal government to provide science-based advice on matters of medicine and
health. Formerly called the Institute of Medicine (IOM)
Performance Expectations - CORRECT ANSWER -Minimum acceptable or desired level
of quality
performance improvement - CORRECT ANSWER -commitment to healthier patients,
quality care, reduced costs, and making a difference; accomplished by discovering a problem,
planning a strategy, implementing a change, and assessing the change to see if the goal is met
Quality Assurance / Control - CORRECT ANSWER -The maintenance of a desired level
of quality in a service or product
quality circles - CORRECT ANSWER -Voluntary groups of people drawn from various
production teams who make suggestions about quality.
Quality Management - CORRECT ANSWER -a management approach that establishes an
organization wide focus on quality
