ACTUAL Exam Questions and CORRECT
Answers
Chapter 1 - CORRECT ANSWER -
amoral managers (p. 24) - CORRECT ANSWER -do not believe ethics applies to
business, or they just don't think about ethics when it comes to their behavior and making
decisions.
business (p. 7) - CORRECT ANSWER -a firm that sells a product for a profit. A product
may be a good, a service, or both.
business ethics (p. 25) - CORRECT ANSWER -is the application of ethics to issues that
arise in business.
ethics (p. 24) - CORRECT ANSWER -is the moral standard of right and wrong that
influences behavior.
cheating (p. 24) - CORRECT ANSWER -is breaking rules.
government (p. 7) - CORRECT ANSWER -includes the executive, legislative, and judicial
branches at the local, county, state, federal, and international levels.
honesty (p. 24) - CORRECT ANSWER -indicates a tendency not to lie, cheat, or steal.
legal environment (p. 15) - CORRECT ANSWER -the judicial branch of government.
, lying (p. 24) - CORRECT ANSWER -is making statements that one knows to be false or
misleading.
market environment (p. 11) - CORRECT ANSWER -includes owners, employees,
suppliers, customers, and competitors.
market strategies (p. 20) - CORRECT ANSWER -are used to compete for customers with
the help of suppliers.
nonmarket environment (p. 14) - CORRECT ANSWER -which includes interactions with
society and government.
moral management (p. 24) - CORRECT ANSWER -includes moral, immoral, and amoral
managers.
nonmarket society environment (p. 14) - CORRECT ANSWER -interest groups and
communities and the news media.
political environment (p. 15) - CORRECT ANSWER -political environment includes the
executive and legislative branches of government;
nonmarket strategies (p. 20) - CORRECT ANSWER -guide the firm's interactions with
society and government stakeholders.
product (p. 7) - CORRECT ANSWER -may be a good, a service, or both.
public sentiment (p. 15) - CORRECT ANSWER -The collective community develops
public sentiment in favor of or against business, which influences business, societal interest
groups, and government to take or not take specific action.