HHA module 1
What are the Internal factors of therapeutic communication? - answer-liking others;
warmth, unconditional acceptance, genuine
- empathy
-listen
-self awareness
what are the external factors of therapeutic communication? - answer- privacy and
comfort
-interruptions/distractions
-physical environment
- positioning of nurse and client
The following describes what kind of communication?
- behavior must match message
- eye contact when speaking
- appropriate touch
-if at computer charting notify patient prior - answernonverbal communication
what does AIDET mean? - answeracknowledge
introduce
duration
explanation
thanks
what are the 10 safe entry and exit steps? - answer- knock
-hand hygiene upon entering (begin AIDET)
-assess patient safety
-call light
-side rails
-bed in lowest position
-bed brakes
-floor clutter free
-tray table on right side
-hand hygiene upon exiting
what kind of questions are being described open ended or closed ? invites narrative,
unbiased, patients own verbiage, nonverbal communication - answeropen ended
what kind of questions are being described open ended or closed ?Ask for specific
information, elicit one word answers, good for clarification and filling in details -
answerclosed ended
What are the Internal factors of therapeutic communication? - answer-liking others;
warmth, unconditional acceptance, genuine
- empathy
-listen
-self awareness
what are the external factors of therapeutic communication? - answer- privacy and
comfort
-interruptions/distractions
-physical environment
- positioning of nurse and client
The following describes what kind of communication?
- behavior must match message
- eye contact when speaking
- appropriate touch
-if at computer charting notify patient prior - answernonverbal communication
what does AIDET mean? - answeracknowledge
introduce
duration
explanation
thanks
what are the 10 safe entry and exit steps? - answer- knock
-hand hygiene upon entering (begin AIDET)
-assess patient safety
-call light
-side rails
-bed in lowest position
-bed brakes
-floor clutter free
-tray table on right side
-hand hygiene upon exiting
what kind of questions are being described open ended or closed ? invites narrative,
unbiased, patients own verbiage, nonverbal communication - answeropen ended
what kind of questions are being described open ended or closed ?Ask for specific
information, elicit one word answers, good for clarification and filling in details -
answerclosed ended
