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BCIT ORGB 1100 | Questions with Correct Verified Answers

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BCIT ORGB 1100 | Questions with Correct Verified Answers

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BCIT ORGB 1100 | Questions with Correct
Verified Answers
Employee Motivation

The forces within a person that affect the direction, intensity, and persistence of voluntary

behaviour

Employee Engagement

Employee's emotional and cognitive motivation, particularly a focused, intense, persistent, and

purposive effort toward work-related goals

Drives

Hardwired brain activity that correct deficiencies



Innate and universal



Produce emotions that energize us to take action (prime movers of behaviour)



Emotions are amplified or suppressed by self-concept, social norms, past experience

Needs

Goal-directed forces that people experience.



We channel emotional energy toward specific goals

, Goals formed by self-concept, social norms, and experience

Maslow's Hierarchy of Needs

Physiological, safety, love/belonging, esteem, self-actualization



Seven categories - five in a hierarchy -- capture most needs



Lowest unmet need is strongest until satisfied, then next higher need becomes top motivator



Model lacks empirical support



Main problem: Each of us has a unique needs hierarchy --not universal

Holistic Perspective

Recommended studying multiple needs together

Humanistic Perspective

Recognized that social dynamics, not just instinct, influence motivation

Positive perspective

Emphasized importance of self-actualization (growth needs)



Foundation of positive OB

instrinsic motivation

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