EMD Certification Exam Questions and
Correct Verified Solutions
When using Protocol 22, which of the following body parts is considered PERIPHERAL?
A. abdomen
B. upper leg
C. hand
D. head - Answer C. hand
Which of the following is the best definition for "repetitive persistence"?
A. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The
phrase should contain both an action and a reason for the action.
B. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The
phrase includes the caller's name or title and assurance that help is on the way.
C. A calming technique in which the calltaker repeats each answer provided by the caller verbatim using
a firm but caring tone.
D. A calming technique in which the calltaker repeats the caller's name or title verbatim using a firm but
caring tone. - Answer A. A calming technique in which the calltaker repeats a phrase verbatim using a
firm but caring tone. The phrase should contact both and action and a reason for the action.
What is the most appropriate Chief Complaint Protocol to use when the complaint description is a
breathing related tracheostomy (trach or stoma) problem in a conscious patient?
A. 6: Breathing Problems
B. 11: Choking
C. 19: Heart Problems/A.I.C.D.
D. 26: Sick Person (specific diagnosis) - Answer A. 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller is reporting autonomic
dysreflexia/hyperreflexia?
A. 1: Abdominal Pain/Problems
B. 26: Sick Person (Specific Diagnosis)
Correct Verified Solutions
When using Protocol 22, which of the following body parts is considered PERIPHERAL?
A. abdomen
B. upper leg
C. hand
D. head - Answer C. hand
Which of the following is the best definition for "repetitive persistence"?
A. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The
phrase should contain both an action and a reason for the action.
B. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The
phrase includes the caller's name or title and assurance that help is on the way.
C. A calming technique in which the calltaker repeats each answer provided by the caller verbatim using
a firm but caring tone.
D. A calming technique in which the calltaker repeats the caller's name or title verbatim using a firm but
caring tone. - Answer A. A calming technique in which the calltaker repeats a phrase verbatim using a
firm but caring tone. The phrase should contact both and action and a reason for the action.
What is the most appropriate Chief Complaint Protocol to use when the complaint description is a
breathing related tracheostomy (trach or stoma) problem in a conscious patient?
A. 6: Breathing Problems
B. 11: Choking
C. 19: Heart Problems/A.I.C.D.
D. 26: Sick Person (specific diagnosis) - Answer A. 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller is reporting autonomic
dysreflexia/hyperreflexia?
A. 1: Abdominal Pain/Problems
B. 26: Sick Person (Specific Diagnosis)
