MGT 3320 - Exam 1 Questions and
Answers
Cost leadership vs. differentiation - ANSWER-Cost leadership = bargain laborer,
loyal soldier; differentiation = committed expert, free agent
Which HR strategies are the most effective? - ANSWER-Internal labor orientations
(committed expert, loyal soldier)
Title VII is part of what other law? - ANSWER-Civil Rights Act of 1964
Protected classes under Title VII - ANSWER-Race, color, national origin, sex and
religion
Title VII protects against discrimination in what three forms? - ANSWER-Disparate
treatment, adverse impact, harassment
4/5ths rule - ANSWER-Take ratios from each group, multiply larger ratio by 0.8; if the
value is higher than the smaller ratio that group is being disadvantaged
2 types of sexual harassment - ANSWER-Quid pro quo harassment, hostile
environment harassment
Types of affirmative action programs - ANSWER-Opportunity enhancement, equal
opportunity, tie-break, preferential treatment
Worker safety laws - ANSWER-OSHA, workers compensation laws
Two work design considerations - ANSWER-Autonomy, interdependence
Types of interdependence - ANSWER-Sequential processing, reciprocal processing
Linking work design and strategy - ANSWER-Sequential processing - bargain
laborer, loyal soldier; reciprocal processing - free agent, committed expert
Components of job analysis - ANSWER-Task-oriented, worker-oriented
Worker-oriented components - ANSWER-Knowledge, skills, abilities, other attributes
Competency modeling - ANSWER-Takes into account KSAO's and employee
characteristics
Different approaches for job design - ANSWER-Mechanistic, motivational,
perceptual, biological
Answers
Cost leadership vs. differentiation - ANSWER-Cost leadership = bargain laborer,
loyal soldier; differentiation = committed expert, free agent
Which HR strategies are the most effective? - ANSWER-Internal labor orientations
(committed expert, loyal soldier)
Title VII is part of what other law? - ANSWER-Civil Rights Act of 1964
Protected classes under Title VII - ANSWER-Race, color, national origin, sex and
religion
Title VII protects against discrimination in what three forms? - ANSWER-Disparate
treatment, adverse impact, harassment
4/5ths rule - ANSWER-Take ratios from each group, multiply larger ratio by 0.8; if the
value is higher than the smaller ratio that group is being disadvantaged
2 types of sexual harassment - ANSWER-Quid pro quo harassment, hostile
environment harassment
Types of affirmative action programs - ANSWER-Opportunity enhancement, equal
opportunity, tie-break, preferential treatment
Worker safety laws - ANSWER-OSHA, workers compensation laws
Two work design considerations - ANSWER-Autonomy, interdependence
Types of interdependence - ANSWER-Sequential processing, reciprocal processing
Linking work design and strategy - ANSWER-Sequential processing - bargain
laborer, loyal soldier; reciprocal processing - free agent, committed expert
Components of job analysis - ANSWER-Task-oriented, worker-oriented
Worker-oriented components - ANSWER-Knowledge, skills, abilities, other attributes
Competency modeling - ANSWER-Takes into account KSAO's and employee
characteristics
Different approaches for job design - ANSWER-Mechanistic, motivational,
perceptual, biological
