USPS 421 WINDOW CLERK EXAM QUESTIONS AND
ANSWERS ()
End to end process to ensure mail is collected, distributed and delivered the type of clock the usps
runs on - ANSWER-24 hour clock
Items sent within the US APO, FPO, UN, and its territories and possessions. - ANSWER-Domestic mail
sets forth the policies, regulations and procedures governing domestic mail - ANSWER-DMM-
Domestic Mail Manual
sets forth policies, regulations, and procedures governing international mail - ANSWER-IMM-
International Mail Manual
contains policies and procedures for administrative ad support functions within the postal service -
ANSWER-ASM-Administrative and Support Manual
all manuals are found on line via? - ANSWER-Policy Net
Guarantees overnight or next day delivery $100 insurance and free tracking - ANSWER-Express Mail
Premier Shipping service of the USPS - ANSWER-Express Mail
Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3 DAYS
delivery - ANSWER-Priority Mail
Bulk mail usually handled at distribution centers - ANSWER-Parcel Select
Merchant pays postal fee returning merchandise bulk parcel return product - ANSWER-Parcel Return
Services
First class mail, periodicals, standard mail, package services - ANSWER-Mailing services
proof of mailing uses PS Form 3800 - ANSWER-Certified Mail
Provides up to $5000 in coverage extra service requires PS Form 3813 or 3813-p - ANSWER-Insured
Mail
Provides date and time of delivery, free when you purchase Priority mail now called USPS Tracking -
ANSWER-Delivery Confirmation
POM - ANSWER-Postal Operations Manual
Official Source for updates and updated bi-weekly - ANSWER-Postal bulletin
Does this package contain anything liquid, fragile, potentially hazardous' such as/like perfume or
lithium batteries? - ANSWER-6 Part of HAZMAT question
Tells you when and how to display the POW flag - ANSWER-Postal Bulletin
, POW - ANSWER-Prisoner of War
Bears only stamps as postage weights more than 13 oz and was not excepted at retail counter. -
ANSWER-Anonymous Mail
PVI - ANSWER-Postage Validation Imprinter
AMU - ANSWER-Anonymous Mail Unit
DDD1 - ANSWER-Weighs less than 13 oz
DDD2 - ANSWER-Weighs more than 13 oz
Magazines, newspaper, must be printed at least 4x's times a year from a creditable organization -
ANSWER-Periodicals
Parcel post, bonded printed matter media mail, library mail - ANSWER-package services
printed matter weighs less than 16 oz must pay annual presort fee min. of 200 pieces or over 50 lbs -
ANSWER-Standard Mail
can be used for gifts weighs up to 70lbs measures max of 130in price based on weigh distance and
shape - ANSWER-Parcel Post
Delivery time 2-3 days( not guaranteed ) - ANSWER-Priority Mail
Delivery time 1-2 days ( overnight and next day ) * Guaranteed - ANSWER-Express mail ( Priority Mail
Express )
Letters size max - ANSWER-6 1/8in in height and 11 1/2in in length max 1/4in in thickness
Flats size max - ANSWER-15in in length and 12in in height and 3/4in in thickness
Machinable Parcels - ANSWER-min 3in max 17in weight 6 oz min and 25lbs max
Rolls that are longer than machinable parcels - ANSWER-Irregular Parcels
How many zones - ANSWER-8
effects zones 1-4 piece weighs less than 20lbs but longer than 84in and is charged the 20lb price -
ANSWER-Balloon Price
Effects zones 5-8 can't exceed 1728cu ft max 108in in girth - ANSWER-Dimensional Price
How often is the Postal bulletin printed - ANSWER-Bi-weekly
Where do we find a list of lost or stolen MO (money orders) - ANSWER-Postal Bulletin and POS
Postal Service___________ are available online and provide guidance on regulations for
domestic/international/administrative/personnel fields support? - ANSWER-Directives
Priority Mail is delivered in - ANSWER-2-3 days
any mailable item that weighs less than 13 oz - ANSWER-First Class Mail
Global Express Guarantee (GXG) is shipped in - ANSWER-1-3 days
ANSWERS ()
End to end process to ensure mail is collected, distributed and delivered the type of clock the usps
runs on - ANSWER-24 hour clock
Items sent within the US APO, FPO, UN, and its territories and possessions. - ANSWER-Domestic mail
sets forth the policies, regulations and procedures governing domestic mail - ANSWER-DMM-
Domestic Mail Manual
sets forth policies, regulations, and procedures governing international mail - ANSWER-IMM-
International Mail Manual
contains policies and procedures for administrative ad support functions within the postal service -
ANSWER-ASM-Administrative and Support Manual
all manuals are found on line via? - ANSWER-Policy Net
Guarantees overnight or next day delivery $100 insurance and free tracking - ANSWER-Express Mail
Premier Shipping service of the USPS - ANSWER-Express Mail
Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3 DAYS
delivery - ANSWER-Priority Mail
Bulk mail usually handled at distribution centers - ANSWER-Parcel Select
Merchant pays postal fee returning merchandise bulk parcel return product - ANSWER-Parcel Return
Services
First class mail, periodicals, standard mail, package services - ANSWER-Mailing services
proof of mailing uses PS Form 3800 - ANSWER-Certified Mail
Provides up to $5000 in coverage extra service requires PS Form 3813 or 3813-p - ANSWER-Insured
Provides date and time of delivery, free when you purchase Priority mail now called USPS Tracking -
ANSWER-Delivery Confirmation
POM - ANSWER-Postal Operations Manual
Official Source for updates and updated bi-weekly - ANSWER-Postal bulletin
Does this package contain anything liquid, fragile, potentially hazardous' such as/like perfume or
lithium batteries? - ANSWER-6 Part of HAZMAT question
Tells you when and how to display the POW flag - ANSWER-Postal Bulletin
, POW - ANSWER-Prisoner of War
Bears only stamps as postage weights more than 13 oz and was not excepted at retail counter. -
ANSWER-Anonymous Mail
PVI - ANSWER-Postage Validation Imprinter
AMU - ANSWER-Anonymous Mail Unit
DDD1 - ANSWER-Weighs less than 13 oz
DDD2 - ANSWER-Weighs more than 13 oz
Magazines, newspaper, must be printed at least 4x's times a year from a creditable organization -
ANSWER-Periodicals
Parcel post, bonded printed matter media mail, library mail - ANSWER-package services
printed matter weighs less than 16 oz must pay annual presort fee min. of 200 pieces or over 50 lbs -
ANSWER-Standard Mail
can be used for gifts weighs up to 70lbs measures max of 130in price based on weigh distance and
shape - ANSWER-Parcel Post
Delivery time 2-3 days( not guaranteed ) - ANSWER-Priority Mail
Delivery time 1-2 days ( overnight and next day ) * Guaranteed - ANSWER-Express mail ( Priority Mail
Express )
Letters size max - ANSWER-6 1/8in in height and 11 1/2in in length max 1/4in in thickness
Flats size max - ANSWER-15in in length and 12in in height and 3/4in in thickness
Machinable Parcels - ANSWER-min 3in max 17in weight 6 oz min and 25lbs max
Rolls that are longer than machinable parcels - ANSWER-Irregular Parcels
How many zones - ANSWER-8
effects zones 1-4 piece weighs less than 20lbs but longer than 84in and is charged the 20lb price -
ANSWER-Balloon Price
Effects zones 5-8 can't exceed 1728cu ft max 108in in girth - ANSWER-Dimensional Price
How often is the Postal bulletin printed - ANSWER-Bi-weekly
Where do we find a list of lost or stolen MO (money orders) - ANSWER-Postal Bulletin and POS
Postal Service___________ are available online and provide guidance on regulations for
domestic/international/administrative/personnel fields support? - ANSWER-Directives
Priority Mail is delivered in - ANSWER-2-3 days
any mailable item that weighs less than 13 oz - ANSWER-First Class Mail
Global Express Guarantee (GXG) is shipped in - ANSWER-1-3 days
