MANA 3001 EXAM STUDY QUESTIONS WITH CORRECT ANSWERS

MANA 3001 EXAM STUDY
QUESTIONS WITH CORRECT
ANSWERS!!
What should you do in terms of diversity?

-Acknowledge differences in diversity upfront
-Minority should demonstrate strengths right away
-Work together

What is the golden rule for team sizes?

7 plus or minus 2

DESCRIBE HOW THE CONTEXT IN WHICH TEAMS OPERATE RELATES
TO TEAM PERFORMANCE

CONTEXT: What factors determine whether teams are successful?

-Adequate resources
-Leadership and structure (Important)
-Leaders come even if not assigned (even more important usually with multi-teams leadership)
-Climate of trust (less trust less effective teams)
-Performance evaluation and rewards
-Individual rewards decrease social loafing and groups outcome rewards)

DESCRIBE HOW TEAM PROCESSES RELATE TO TEAM

PERFORMANCE What do Team Processes include?

-Common Plan and Purpose (or will not work)
-Specific Goals

If team efficacy is low, then success ___________

lowers

Task conflict/task oriented conflicts are _______ functional

Very

, Relationship/Interpersonal conflict are _________ functional

Not

How do you avoid "Social Loafing"?

By assigning individual jobs and holding them responsible

DISCUSS HOW ORGANIZATION BUILD TEAM PERFORMANCE

How you do you Create Team Players in terms of;
-Selecting
-Training
-Rewarding

-Hire team players
-Create team players
-Incentives to be good team players

REI: In Building Team Performance; Select members for ___________

SKILLS & SKILL MIX

REI: In Building Team Performance; Spend _______ together

TIME

REI: In Building Team Performance; ____________________ , demands performance
standards and direction

ESTABLISH URGENCY

REI: In Building Team Performance; Exploit the power of _________________,
recognition and reward

POSITIVE FEEDBACK

REI: In Building Team Performance; Set a few immediate ___________________ goals

PERFORMANCE GOALS

REI: In Building Team Performance; Challenge the group with ____________________