NSG 441 EXAM 1 QUESTIONS & ANSWERS
Role of nurse leaders and managers - Answer -emphasize evidence-based practice,
quality improvement approaches, informatics, and safety for their areas, provide the
training and resources for the staff to ensure quality care delivery.
What work began the patient safety movement and identified medical errors as the
leading cause of injury in the United States? - Answer -To Err Is Human: Building a
Safer Health System (2000)
What six aims did Crossing the Quality Chasm: A New Health System for the 21st
Century outline? - Answer -health care should be safe, effective, patient-centered,
timely, efficient, and equitable
What work identified the five core competencies? - Answer -Health Professions
Education: A Bridge to Quality
What are the 6 QSEN competencies? - Answer -1. Patient-centered care
2. Teamwork and collaboration
3. Evidence-based practice
4. Quality improvement
5. Safety
6. Informatics
6 elements of patient-centered care - Answer -Advocacy
Empowerment
Self-management
Health literacy
Cultural competence
Optimal healing environment
What is advocacy? - Answer -Speaking on behalf of those who cannot speak for
themselves.
What is empowerment? - Answer -providing patients with access to information,
support, resources, and opportunities that allow them to optimize their health and take
part in decision making
What is self-management? - Answer -increasing the skills and confidence of patients in
managing their health problems
What is health literacy? - Answer -assisting patients and their families in reading,
understanding, and/or acting on health-care information
, What is cultural competence? - Answer -providing acceptable cultural care and
respecting the differences in patient values, preferences, and expressed needs
What is an optimal healing environment? - Answer -creating and maintaining an
environment that fosters healing, is safe and clean, guards patient privacy, engages all
the human senses, and considers the experience of the body, mind, and spirit
Teamwork and Collaboration elements - Answer -Care coordination
communication
What is care coordination? - Answer -organizing the components of the plan of care,
coordinating the implementation of the plan of care, advocating for the delivery of
dignified human care, and documenting the coordination of care
What is Communication? - Answer -communicating verbally and nonverbally with
patients, families, and other health-care professionals in an effective manner
What is nursing research? - Answer -answering questions or solving problems by
generating, testing, or evaluating knowledge and developing reliable evidence
What is the relationship with quality improvement? - Answer -monitoring and evaluating
workflow and work processes using benchmarks to measure practice against
established standards
What are clinical practice guidelines? - Answer -following and/or developing guidelines
that gather, appraise, and combine evidence to address relevant issues while balancing
risk and benefits
What is evidence-based managment? - Answer -developing management strategies
informed by rigorous research based on empirical evidence
What is structure or care environment? - Answer -where nursing care is provided
What is care process? - Answer -how nursing care is provided
What are outcomes of care? - Answer -Results and effectiveness of nursing activities
Informatics: Information Management - Answer -The process of accessing, processing,
maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of
assisting business decision making.
Informatics: Documentation - Answer -communication of all interactions with patients,
including assessments, interventions, evaluations, and outcomes of care, in the
patient's health record
Role of nurse leaders and managers - Answer -emphasize evidence-based practice,
quality improvement approaches, informatics, and safety for their areas, provide the
training and resources for the staff to ensure quality care delivery.
What work began the patient safety movement and identified medical errors as the
leading cause of injury in the United States? - Answer -To Err Is Human: Building a
Safer Health System (2000)
What six aims did Crossing the Quality Chasm: A New Health System for the 21st
Century outline? - Answer -health care should be safe, effective, patient-centered,
timely, efficient, and equitable
What work identified the five core competencies? - Answer -Health Professions
Education: A Bridge to Quality
What are the 6 QSEN competencies? - Answer -1. Patient-centered care
2. Teamwork and collaboration
3. Evidence-based practice
4. Quality improvement
5. Safety
6. Informatics
6 elements of patient-centered care - Answer -Advocacy
Empowerment
Self-management
Health literacy
Cultural competence
Optimal healing environment
What is advocacy? - Answer -Speaking on behalf of those who cannot speak for
themselves.
What is empowerment? - Answer -providing patients with access to information,
support, resources, and opportunities that allow them to optimize their health and take
part in decision making
What is self-management? - Answer -increasing the skills and confidence of patients in
managing their health problems
What is health literacy? - Answer -assisting patients and their families in reading,
understanding, and/or acting on health-care information
, What is cultural competence? - Answer -providing acceptable cultural care and
respecting the differences in patient values, preferences, and expressed needs
What is an optimal healing environment? - Answer -creating and maintaining an
environment that fosters healing, is safe and clean, guards patient privacy, engages all
the human senses, and considers the experience of the body, mind, and spirit
Teamwork and Collaboration elements - Answer -Care coordination
communication
What is care coordination? - Answer -organizing the components of the plan of care,
coordinating the implementation of the plan of care, advocating for the delivery of
dignified human care, and documenting the coordination of care
What is Communication? - Answer -communicating verbally and nonverbally with
patients, families, and other health-care professionals in an effective manner
What is nursing research? - Answer -answering questions or solving problems by
generating, testing, or evaluating knowledge and developing reliable evidence
What is the relationship with quality improvement? - Answer -monitoring and evaluating
workflow and work processes using benchmarks to measure practice against
established standards
What are clinical practice guidelines? - Answer -following and/or developing guidelines
that gather, appraise, and combine evidence to address relevant issues while balancing
risk and benefits
What is evidence-based managment? - Answer -developing management strategies
informed by rigorous research based on empirical evidence
What is structure or care environment? - Answer -where nursing care is provided
What is care process? - Answer -how nursing care is provided
What are outcomes of care? - Answer -Results and effectiveness of nursing activities
Informatics: Information Management - Answer -The process of accessing, processing,
maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of
assisting business decision making.
Informatics: Documentation - Answer -communication of all interactions with patients,
including assessments, interventions, evaluations, and outcomes of care, in the
patient's health record
