CORRECT Answers
If a property is well maintained
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everybody knows it
very few people will notice
nothing ever goes out of service
everything gets fixed immediately - CORRECT ANSWERS Very few people will notice
The facilities manager must always maintain the property to
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produce the highest possible standards of physical condition
make sure that the right things are done to support profitable operations
make sure things are done right to support profitable operations
provide the lowest possible cost levels - CORRECT ANSWERS make sure that the right
things are done to support profitable operations
In the completion of his or her own duties to meet assigned and implied responsibilities, the
facilities manager can be drawn into conflicting ethical requirements between what three
entities?
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other departments, facilities employees, and the general manager
The general manager, the employees, and the corporation
The general manager or owner, the customers, and the employees
The government, the corporation, and the employees - CORRECT ANSWERS The general
manager or owner, the customers, and the employees
, Ethical behavior is important for facilities manager and facilities workers because:
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everybody is watching them
the customers abuse them
other departments don't know what they are doing
nobody is watching them - CORRECT ANSWERS nobody is watching them
Accountants consider maintenance activities to be
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an overhead cost
a capital investment
a profit source
a revenue multiplier - CORRECT ANSWERS an overhead cost
What is the single largest item of capital expense in a hospitality enterprise?
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the building
the advertising
the furniture, fixtures, and equipment
staff training - CORRECT ANSWERS the building
The primary role of the facilities manager can be defined as
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repairing broken equipment
maintaining the physical structure of the property