8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
ORGB 364 EXAM (2025/2026) Updated: EXAM
QUESTIONS WITH ACCURATE ANSWERS | GET IT
RIGHT!!
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Terms in this set (436)
Define organizational OB is the study of what people think, feel and do in
behaviour and around organizations.
Organizations are groups of people who work
Define organizations
interdependently toward some purposed
o Comprehend and predict work events
Why is OB important? (3) o Adopt more accurate personal theories
o Influence organizational events
- improved efficiency, interactivity and well-being
List opportunities and
-altered the communication patterns and power
challenges of
dynamics at work, and has affected our non-work
technological change
time, attention span, and techno-stress.
what has caused Information technology and transportation systems
globalization to become
more intense over time?
what is the emerging The blurring of work and non-work time and the
employment relationship associated call for more work-life balance
trend?
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,8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
advantages: employees experience better work-life
balance, higher productivity due to reduced stress,
reduced greenhouse gas emissions and office
what are some advantages
expenses
and disadvantages of
disadvantages: more social isolation, weaker
telework?
relationships with co-workers, less word-of-mouth
info which impacts relationships and promotional
opportunities
improve creativity and decision making, and provide
better awareness and response to diverse
Diversity advantages and
communities.
challenges
Challenges include dysfunctional conflict and slower
team development.
- Multidisciplinary anchor: knowledge should come
from other disciplines and not just from its own
isolated research base
- Systematic research anchor: OB knowledge should
what are the 4 anchors be developed using sound research methods
which OB knowledge is consistent with evidence-based management
based? Briefly describe - Contingency anchor: states that OB theories need to
each consider that there will be different consequences in
different situations
- Multiple levels of analysis anchor: states that OB
topics may be viewed from the individual, team and
organization levels of analysis
list the 3 ways -adapting to the environment
organizations maintain a -influencing the environment
good "fit" within an -moving to a more favourable environment
environment
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,8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
-human capital (knowledge, skills and abilities that
employees carry around in their heads= competitive
advantage)
what does intellectual
-structural capital (knowledge captured and retained
capital consist of? (3)
in an organizations systems and structures)
Briefly describe each
-relationship capital (value derived from an
organizations relationship with customers, suppliers
and others who add mutual value)
employee involvement, job autonomy, developing
what are the 4 Most
employee competencies, and performance/ skill-
widely identified HPWP's?
based rewards
how does HPWP improve HPWPs improve organizational effectiveness by
organizational building human capital, increasing adaptability and
effectiveness? 3 strengthening employee motivation and attitudes
What are the 4 -open systems perspective
perspectives of -organizational learning perspective
organizational -high-performance work practices perspective
effectiveness? -stakeholders perspective
views organizations as complex organisms that live
what is open systems within an external environment. Depend on external
perspective? environment for resources, then use organizational
subsystems to transport the resources into outputs
states that organizations are effective when they find
what is the organizational
ways to acquire, share, use and store knowledge
learning perspective?
(intellectual capital)
identifies a bundle of systems and structures to
what is the high- leverage workforce potential. Most widely identified
performance work HPWP's are employee involvement, job autonomy,
practices perspective? developing employee competencies, and
performance/ skill-based rewards
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, 8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
states that organizations are more effective when they
understand, manage and satisfy stakeholder needs
what is the stakeholders
and expectations. Leaders manage interests of
perspective?
diverse stakeholders by relaying on their personal and
organizational values for guidance
the economic, social and cultural connectivity with
what is globalization?
people in other parts of the world
what is surface-level observable demographic and overt differences in
diversity? people
what is deep level differences in values, personality, and work
diversity? preferences
-acquiring knowledge
4 steps of the knowledge
-sharing knowledge
management process
-using knowledge
(organizational learning)
-storing knowledge
organizational activities intended to benefit society
what is corporate social
and the environment beyond immediate financial
responsibility?
interests/ legal obligations of the firm
the study of moral principles or values- determine the
define ethics
right thing to do
what is learning beliefs and norms that strongly support
orientation? organizational learning
the ultimate dependent variable in organization
what is organizational
behaviour. effectiveness is the outcome that more OB
effectiveness?
theories are implicitly or explicitly trying to achieve
value derived from an organizations relationship with
what are relationship
customers, suppliers, and others who add mutual
capital stakeholders?
value
an idealized state whereby a person optimizes time
define work-life balance and psychological resources between their work and
non-work roles
https://quizlet.com/1067918532/orgb-364-exam-20252026-updated-exam-questions-with-accurate-answers-get-it-right-flash-cards/?new 4/71
ORGB 364 EXAM (2025/2026) Updated: EXAM
QUESTIONS WITH ACCURATE ANSWERS | GET IT
RIGHT!!
Save
Terms in this set (436)
Define organizational OB is the study of what people think, feel and do in
behaviour and around organizations.
Organizations are groups of people who work
Define organizations
interdependently toward some purposed
o Comprehend and predict work events
Why is OB important? (3) o Adopt more accurate personal theories
o Influence organizational events
- improved efficiency, interactivity and well-being
List opportunities and
-altered the communication patterns and power
challenges of
dynamics at work, and has affected our non-work
technological change
time, attention span, and techno-stress.
what has caused Information technology and transportation systems
globalization to become
more intense over time?
what is the emerging The blurring of work and non-work time and the
employment relationship associated call for more work-life balance
trend?
https://quizlet.com/1067918532/orgb-364-exam-20252026-updated-exam-questions-with-accurate-answers-get-it-right-flash-cards/?new 1/71
,8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
advantages: employees experience better work-life
balance, higher productivity due to reduced stress,
reduced greenhouse gas emissions and office
what are some advantages
expenses
and disadvantages of
disadvantages: more social isolation, weaker
telework?
relationships with co-workers, less word-of-mouth
info which impacts relationships and promotional
opportunities
improve creativity and decision making, and provide
better awareness and response to diverse
Diversity advantages and
communities.
challenges
Challenges include dysfunctional conflict and slower
team development.
- Multidisciplinary anchor: knowledge should come
from other disciplines and not just from its own
isolated research base
- Systematic research anchor: OB knowledge should
what are the 4 anchors be developed using sound research methods
which OB knowledge is consistent with evidence-based management
based? Briefly describe - Contingency anchor: states that OB theories need to
each consider that there will be different consequences in
different situations
- Multiple levels of analysis anchor: states that OB
topics may be viewed from the individual, team and
organization levels of analysis
list the 3 ways -adapting to the environment
organizations maintain a -influencing the environment
good "fit" within an -moving to a more favourable environment
environment
https://quizlet.com/1067918532/orgb-364-exam-20252026-updated-exam-questions-with-accurate-answers-get-it-right-flash-cards/?new 2/71
,8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
-human capital (knowledge, skills and abilities that
employees carry around in their heads= competitive
advantage)
what does intellectual
-structural capital (knowledge captured and retained
capital consist of? (3)
in an organizations systems and structures)
Briefly describe each
-relationship capital (value derived from an
organizations relationship with customers, suppliers
and others who add mutual value)
employee involvement, job autonomy, developing
what are the 4 Most
employee competencies, and performance/ skill-
widely identified HPWP's?
based rewards
how does HPWP improve HPWPs improve organizational effectiveness by
organizational building human capital, increasing adaptability and
effectiveness? 3 strengthening employee motivation and attitudes
What are the 4 -open systems perspective
perspectives of -organizational learning perspective
organizational -high-performance work practices perspective
effectiveness? -stakeholders perspective
views organizations as complex organisms that live
what is open systems within an external environment. Depend on external
perspective? environment for resources, then use organizational
subsystems to transport the resources into outputs
states that organizations are effective when they find
what is the organizational
ways to acquire, share, use and store knowledge
learning perspective?
(intellectual capital)
identifies a bundle of systems and structures to
what is the high- leverage workforce potential. Most widely identified
performance work HPWP's are employee involvement, job autonomy,
practices perspective? developing employee competencies, and
performance/ skill-based rewards
https://quizlet.com/1067918532/orgb-364-exam-20252026-updated-exam-questions-with-accurate-answers-get-it-right-flash-cards/?new 3/71
, 8/24/25, 1:51 PM ORGB 364 EXAM (2025/2026) Updated: EXAM QUESTIONS WITH ACCURATE ANSWERS | GET IT RIGHT!! Flashcards | Quizlet
states that organizations are more effective when they
understand, manage and satisfy stakeholder needs
what is the stakeholders
and expectations. Leaders manage interests of
perspective?
diverse stakeholders by relaying on their personal and
organizational values for guidance
the economic, social and cultural connectivity with
what is globalization?
people in other parts of the world
what is surface-level observable demographic and overt differences in
diversity? people
what is deep level differences in values, personality, and work
diversity? preferences
-acquiring knowledge
4 steps of the knowledge
-sharing knowledge
management process
-using knowledge
(organizational learning)
-storing knowledge
organizational activities intended to benefit society
what is corporate social
and the environment beyond immediate financial
responsibility?
interests/ legal obligations of the firm
the study of moral principles or values- determine the
define ethics
right thing to do
what is learning beliefs and norms that strongly support
orientation? organizational learning
the ultimate dependent variable in organization
what is organizational
behaviour. effectiveness is the outcome that more OB
effectiveness?
theories are implicitly or explicitly trying to achieve
value derived from an organizations relationship with
what are relationship
customers, suppliers, and others who add mutual
capital stakeholders?
value
an idealized state whereby a person optimizes time
define work-life balance and psychological resources between their work and
non-work roles
https://quizlet.com/1067918532/orgb-364-exam-20252026-updated-exam-questions-with-accurate-answers-get-it-right-flash-cards/?new 4/71
