Intro to Management Exam 1 with precise
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detailed answers |
Why |business |exist? |- |CORRECT |ANSWER-- |Serve |the |needs |of |society |
-Use |resources |productively |to |create |value |for |customers, |employees, |and |shareholders |
- |Create |jobs |and |be |good |citizens
Scientific |Management |Theory |- |CORRECT |ANSWER-Increase |efficiency |through |labor |productivity |
-Adam |Smith |
-Frederick |Taylor |
-The |Gilbreaths
Adam |Smith |- |CORRECT |ANSWER-Scientific |Management |Theory |
Job |specialization |and |division |of |labor
creation |of |management
Frederick |Taylor |- |CORRECT |ANSWER-Scientific |Management |Theory
Four |Principle |to |increase |efficiency |
1. |Study |the |work, |experiment |with |improvements |
2. |codify |the |best |methods
3. |Hire/Align |worker |skills |
4. |Fair |pay |and |incentives
The |Gilbreaths |- |CORRECT |ANSWER-Scientific |Management |Theory
Three |Steps |
1. |Analyze |all |tasks, |break |into |components
2. |Find |better |ways |to |perform |each |
,3. |REORGANIZE |each |-> |more |efficient
Administrative |Management |Theory |- |CORRECT |ANSWER-Focuses |on |managing |the |total |organization |
rather |than |individuals
-Max |Weber |
-Henri |Fayol
Max |Weber |- |CORRECT |ANSWER-Administrative |Management |Theory |
-5 |principles |of |Bureaucracy |to |ensure |efficiency |& |effectiveness |
-Formal |system |of |organization |+ |administration: |how |managers |should |administer |the |work
Henri |Fayol |- |CORRECT |ANSWER-Administrative |Management |Theory |
-14 |Principles |of |efficiency: |Esprit |de |crops |- |ability |to |work |collaboratively |
-More |comprehensive |and |balanced |view |of |organization
Behavioral |Management |Theory |- |CORRECT |ANSWER-The |study |of |how |managers |should |personally |
behave |to |motivate |employees |and |encourage |them |to |perform |at |high |levels |and |be |committed |to |
the |achievement |of |organizational |goals
- |Mary |Parker |Follet
- |Elton |Mayo
- |Douglas |McGregor
Mary |Parker |Follet |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Emphasized |the |human |side |of |mgt; |motivated |work |
- |"Authority |should |go |with |knowledge"; |most |knowledgeable |people |in |charge |
- |Cross-functioning |(collaboration |across |organization)
Elton |Mayo |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Hawthorn |Studies |
- |Mgt |involvement |more |important |than |physical |work |condition
, - |Birth |of |HR |movement
Hawthorne |Study |(Elton |Mayo) |- |CORRECT |ANSWER-- |Designed |to |find |ways |to |increase |worker |
productivity. |
- |Investigated |how |work |setting |(illumination) |affect |worker |performance: |short |term |effect. |
- |Finding: |relation |with |supervisors |increase |productivity.
Douglas |McGregor |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Theory |X: |authoritarian; |negative; |assumes |people |dislike |work, |have |little |ambition, |and |are |
unwilling |to |take |responsibility.
- |Theory |Y: |participative; |positive; |provides |opportunities; |encourages |collaborations |and |trust; |happy |
to |work
Management |Science |Theory |- |CORRECT |ANSWER-Emphasizes |rigorous |quantitative |techniques |to |
help |managers |make |maximum |use |of |organizational |resources |to |produce |goods/services
- |Quantitive |Mgt
- |Operation |Mgt
- |Total |Quality |Mgt |(TQM)
- |Mgt |Information |System |(MIS)
Quantitive |Management |- |CORRECT |ANSWER-Management |Science |Theory |
- |Uses |data |and |math |based |models, |stimulations, |and |techniques |to |aid |decisions
Operations |Management |- |CORRECT |ANSWER-Management |Science |Theory |
- |Specialized |techniques |for |optimizing |production |systems |
- |see |patterns |that |show |effective |works
Total |Quality |Management |(TQM) |- |CORRECT |ANSWER-Management |Science |Theory |
- |Integrates |process |mgt, |measurement/evaluation, |and |proven |improvement |methodologies |to |
improve |effectiveness |efficiency. |
| | | | | | |
detailed answers |
Why |business |exist? |- |CORRECT |ANSWER-- |Serve |the |needs |of |society |
-Use |resources |productively |to |create |value |for |customers, |employees, |and |shareholders |
- |Create |jobs |and |be |good |citizens
Scientific |Management |Theory |- |CORRECT |ANSWER-Increase |efficiency |through |labor |productivity |
-Adam |Smith |
-Frederick |Taylor |
-The |Gilbreaths
Adam |Smith |- |CORRECT |ANSWER-Scientific |Management |Theory |
Job |specialization |and |division |of |labor
creation |of |management
Frederick |Taylor |- |CORRECT |ANSWER-Scientific |Management |Theory
Four |Principle |to |increase |efficiency |
1. |Study |the |work, |experiment |with |improvements |
2. |codify |the |best |methods
3. |Hire/Align |worker |skills |
4. |Fair |pay |and |incentives
The |Gilbreaths |- |CORRECT |ANSWER-Scientific |Management |Theory
Three |Steps |
1. |Analyze |all |tasks, |break |into |components
2. |Find |better |ways |to |perform |each |
,3. |REORGANIZE |each |-> |more |efficient
Administrative |Management |Theory |- |CORRECT |ANSWER-Focuses |on |managing |the |total |organization |
rather |than |individuals
-Max |Weber |
-Henri |Fayol
Max |Weber |- |CORRECT |ANSWER-Administrative |Management |Theory |
-5 |principles |of |Bureaucracy |to |ensure |efficiency |& |effectiveness |
-Formal |system |of |organization |+ |administration: |how |managers |should |administer |the |work
Henri |Fayol |- |CORRECT |ANSWER-Administrative |Management |Theory |
-14 |Principles |of |efficiency: |Esprit |de |crops |- |ability |to |work |collaboratively |
-More |comprehensive |and |balanced |view |of |organization
Behavioral |Management |Theory |- |CORRECT |ANSWER-The |study |of |how |managers |should |personally |
behave |to |motivate |employees |and |encourage |them |to |perform |at |high |levels |and |be |committed |to |
the |achievement |of |organizational |goals
- |Mary |Parker |Follet
- |Elton |Mayo
- |Douglas |McGregor
Mary |Parker |Follet |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Emphasized |the |human |side |of |mgt; |motivated |work |
- |"Authority |should |go |with |knowledge"; |most |knowledgeable |people |in |charge |
- |Cross-functioning |(collaboration |across |organization)
Elton |Mayo |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Hawthorn |Studies |
- |Mgt |involvement |more |important |than |physical |work |condition
, - |Birth |of |HR |movement
Hawthorne |Study |(Elton |Mayo) |- |CORRECT |ANSWER-- |Designed |to |find |ways |to |increase |worker |
productivity. |
- |Investigated |how |work |setting |(illumination) |affect |worker |performance: |short |term |effect. |
- |Finding: |relation |with |supervisors |increase |productivity.
Douglas |McGregor |- |CORRECT |ANSWER-Behavioral |Management |Theory
- |Theory |X: |authoritarian; |negative; |assumes |people |dislike |work, |have |little |ambition, |and |are |
unwilling |to |take |responsibility.
- |Theory |Y: |participative; |positive; |provides |opportunities; |encourages |collaborations |and |trust; |happy |
to |work
Management |Science |Theory |- |CORRECT |ANSWER-Emphasizes |rigorous |quantitative |techniques |to |
help |managers |make |maximum |use |of |organizational |resources |to |produce |goods/services
- |Quantitive |Mgt
- |Operation |Mgt
- |Total |Quality |Mgt |(TQM)
- |Mgt |Information |System |(MIS)
Quantitive |Management |- |CORRECT |ANSWER-Management |Science |Theory |
- |Uses |data |and |math |based |models, |stimulations, |and |techniques |to |aid |decisions
Operations |Management |- |CORRECT |ANSWER-Management |Science |Theory |
- |Specialized |techniques |for |optimizing |production |systems |
- |see |patterns |that |show |effective |works
Total |Quality |Management |(TQM) |- |CORRECT |ANSWER-Management |Science |Theory |
- |Integrates |process |mgt, |measurement/evaluation, |and |proven |improvement |methodologies |to |
improve |effectiveness |efficiency. |
