NURSING LEADERSHIP & MANAGEMENT ACTUAL EXAM
COMPLETE QUESTIONS AND DETAILED
ANSWERS|ALREADY GRADED A
Which of the following guidelines should be least considered in
formulating objectives for nursing care?
A. Written nursing care plan
B. Holistic approach
C. Prescribed standards
D. Staff preferences. Correct Ans- D. Staff preferences
Rationale: Staff preferences should be the least priority in formulation
objectives to nursing care. Individual preferences should be subordinate
to the interest of the patients/
Stephanie considers shifting to transformational leadership. Which of the
following statements best describes this type of leadership?
A. Uses visioning as the essence of leadership.
B. Serves the followers rather than being served.
C. Maintains full trust and confidence in the subordinates.
D. Possesses innate charisma that makes others feel good in his
presence. Correct Ans- A. Uses visioning as the essence of leadership.
,Rationale: Transformational leadership relies heavily on visioning as the
core of leadership.
As a manager, she focuses her energy on both the quality of services
rendered to the patients as well as the welfare of the staff of her unit.
Which of the following management styles does she adopt?
A. Country club management
B. Organization man management
c. team management
D. Authority-obedience management. Correct Ans- C. Team
management
Katherine is a young Unit manager of the Pediatric Ward. Most of her
staff nurses are senior to her, very articulate, confident and sometimes
aggressive. Katherine feels uncomfortable believing that she is the
scapegoat of everything that goes wrong in her department. Which of the
following is the best action she must take?
A. Identify the source of the conflict and understand the points of
friction.
B. Disregard what she feels and continue to work independently.
C. Seek help from the Director of Nursing
D. Quit her job and look for another employment. Correct Ans- A.
Identify the source of the conflict and understand the points of friction.
,Rationale: This involves problem solving approach, which addresses the
root cause of the problem.
As a young manager, she knows that conflict occurs in any organization.
Which of the following statements regarding conflict is NOT true?
A. Can be destructive if the level is too high
B. Is not beneficial; hence it should be prevented at all times
C. May result in poor performance
D. May create leaders Correct Ans- B. Is not beneficial; hence it
should be prevented at all times.
Rationale: Conflicts are beneficial bc it surfaces out issues in the open &
can be solved right away. Likewise, members of the team become more
conscientious with their work when they are aware that the other
members of the team are watching them.
Katherine tells one of the staff, "I don't have time to discuss the matter
with you now. See me in my office later" when the latter asks if they can
talk about an issue. Which of the following conflict resolution strategies
did she use?
A. Smoothing
B. Compromise
C. Avoidance
D. Restriction Correct Ans- C. Avoidance
, Rationale: This strategy shuns discussing the issue head-on and prefers
to postpone it to a later time. In effect the problem remains unsolved and
both parties are in a lose-lose situation.
Kathleen knows that one of her staff is experiencing burnout. Which of
the following is the best thing for her to do?
A. Advise her staff to go on vacation.
B. Ignore her observations; it will be resolved even without intervention.
C. Remind her to show loyalty to the institution.
D. Let the staff ventilate her feelings and ask how she can be of help.
Correct Ans- D. Let the staff ventilate her feelings and ask how she can
be of help.
Rationale: Reaching out and helping the staff is the most effective
strategy in dealing with burn out. Knowing that someone is ready to help
makes the staff feel important; hence her self-worth is enhanced.
She knows that performance appraisal consists of all the following
activities EXCEPT:
A. Setting specific standards and activities for individual performance
B. Using agency standards as a guide.
C. Determine areas of strength and weaknesses.
D. Focusing activity on the correction of identified behavior. Correct
Ans- D. Focusing activity on the correction of identified behavior. n
COMPLETE QUESTIONS AND DETAILED
ANSWERS|ALREADY GRADED A
Which of the following guidelines should be least considered in
formulating objectives for nursing care?
A. Written nursing care plan
B. Holistic approach
C. Prescribed standards
D. Staff preferences. Correct Ans- D. Staff preferences
Rationale: Staff preferences should be the least priority in formulation
objectives to nursing care. Individual preferences should be subordinate
to the interest of the patients/
Stephanie considers shifting to transformational leadership. Which of the
following statements best describes this type of leadership?
A. Uses visioning as the essence of leadership.
B. Serves the followers rather than being served.
C. Maintains full trust and confidence in the subordinates.
D. Possesses innate charisma that makes others feel good in his
presence. Correct Ans- A. Uses visioning as the essence of leadership.
,Rationale: Transformational leadership relies heavily on visioning as the
core of leadership.
As a manager, she focuses her energy on both the quality of services
rendered to the patients as well as the welfare of the staff of her unit.
Which of the following management styles does she adopt?
A. Country club management
B. Organization man management
c. team management
D. Authority-obedience management. Correct Ans- C. Team
management
Katherine is a young Unit manager of the Pediatric Ward. Most of her
staff nurses are senior to her, very articulate, confident and sometimes
aggressive. Katherine feels uncomfortable believing that she is the
scapegoat of everything that goes wrong in her department. Which of the
following is the best action she must take?
A. Identify the source of the conflict and understand the points of
friction.
B. Disregard what she feels and continue to work independently.
C. Seek help from the Director of Nursing
D. Quit her job and look for another employment. Correct Ans- A.
Identify the source of the conflict and understand the points of friction.
,Rationale: This involves problem solving approach, which addresses the
root cause of the problem.
As a young manager, she knows that conflict occurs in any organization.
Which of the following statements regarding conflict is NOT true?
A. Can be destructive if the level is too high
B. Is not beneficial; hence it should be prevented at all times
C. May result in poor performance
D. May create leaders Correct Ans- B. Is not beneficial; hence it
should be prevented at all times.
Rationale: Conflicts are beneficial bc it surfaces out issues in the open &
can be solved right away. Likewise, members of the team become more
conscientious with their work when they are aware that the other
members of the team are watching them.
Katherine tells one of the staff, "I don't have time to discuss the matter
with you now. See me in my office later" when the latter asks if they can
talk about an issue. Which of the following conflict resolution strategies
did she use?
A. Smoothing
B. Compromise
C. Avoidance
D. Restriction Correct Ans- C. Avoidance
, Rationale: This strategy shuns discussing the issue head-on and prefers
to postpone it to a later time. In effect the problem remains unsolved and
both parties are in a lose-lose situation.
Kathleen knows that one of her staff is experiencing burnout. Which of
the following is the best thing for her to do?
A. Advise her staff to go on vacation.
B. Ignore her observations; it will be resolved even without intervention.
C. Remind her to show loyalty to the institution.
D. Let the staff ventilate her feelings and ask how she can be of help.
Correct Ans- D. Let the staff ventilate her feelings and ask how she can
be of help.
Rationale: Reaching out and helping the staff is the most effective
strategy in dealing with burn out. Knowing that someone is ready to help
makes the staff feel important; hence her self-worth is enhanced.
She knows that performance appraisal consists of all the following
activities EXCEPT:
A. Setting specific standards and activities for individual performance
B. Using agency standards as a guide.
C. Determine areas of strength and weaknesses.
D. Focusing activity on the correction of identified behavior. Correct
Ans- D. Focusing activity on the correction of identified behavior. n
