Answers.
1. The nurse is seeing an adolescent and the ANS: A
parents in the clinic for the first time. Which The first thing that nurses
must do is to
should the nurse do first? introduce themselves to the patient
a. Introduce him- or herself. and family. Parents and other adults
b. Make the family comfortable. should be addressed with appropriate
c. Give assurance of privacy. titles unless they specify a preferred
d. Explain the purpose of the name. Clarification of the purpose of
interview. the interview and the nurse's role is
the second thing that should be
done. During the initial part of the
in- terview, the nurse should include
general conversation to help make the
family feel at ease. The interview also
should take place in an environment
as free of distraction
as possible. In addition, the nurse
should clarify which information will
be shared with other members of the
health care team and any limits to the
2. Which is considered a block to confidentiality.
effective communication?
a. Using silence ANS: B
b. Using clichés Using stereotyped comments or
c. Directing the focus clichés can block ettective
d. Defining the problem communication. After the nurse uses
such trite phrases, parents often do
not respond. Silence can be an
ettective interviewing tool. Silence
permits the interviewee to sort out
thoughts and feelings and search for
responses to ques- tions. To be
, Pediatric Nursing Exam 1 Practice Review Questions &
Answers.
ettective, the nurse must be able to direct the focus of
the interview while allowing maximum freedom of ex-
pression. By using open-ended questions and guiding
questions, the nurse can ob- tain the necessary
information and main-
, Pediatric Nursing Exam 1 Practice Review Questions &
Answers.
tain a relationship with the family.
The nurse and parent must
collaborate and de- fine the problem
that will be the focus of the nursing
intervention.
3. Which is the single most important
factor ANS: C
to consider when communicating with chil- The nurse must be aware of
the child's
dren? communication is
a. Presence of the child's parent private
b. Child's physical condition
c. Child's developmental level
d. Child's nonverbal behaviors
4. Because children younger than 5
years are egocentric, the nurse
should do which when
communicating with them?
a. Focus communication on the child.
b. Use easy analogies when possible.
c. Explain experiences of others
to the child.
d. Assure the child that
, Pediatric Nursing Exam 1 Practice Review Questions &
Answers.
developmental stage to engage in ettec- tive
communication. The use of both ver- bal and nonverbal
communication should be appropriate to the developmental
lev- el. Nonverbal behaviors vary in importance based on the
child's developmental level and physical condition. Although
the child's physical condition is a consideration, de-
velopmental level is much more important. The presence of
parents is important when communicating with young
children but may be detrimental when speaking with
adolescents.
ANS: A
Because children of this age are able to see things only in
terms of themselves, the best approach is to focus
communica- tion directly on them. Children should be
provided with information about what they can do and how they
will feel. With chil- dren who are egocentric, analogies, expe-
riences, and assurances that communica- tion is private will
not be ettective because the child is not capable of
understanding.