HUBSPOT ACADEMY EMAIL
MARKETING CERTIFICATION
QUESTIONS AND CORRECT
ANSWERS
Whyzzshouldzzyouzzaskzz'Whatzziszzyourzzgoal?'zzbeforezzcreatingzzanzzemailzzmarketingzzstrat
egy?zz-zzans-Tozzunderstandzzthezz'why'zzbehindzzeverythingzzyouzzdo.
Whyzzshouldzzthezzgoalszzsetzzinzzyourzzemailzzmarketingzzstrategyzzbezzrelevantzztozzthezzover
allzzbusinesszzstrategy?zz-zzans-BothzzAzzandzzB
Selectzzallzzthatzzapply.zzWhyzziszzitzzessentialzztozzconnectzzyourzzESPzzwithzzyourzzCRM?zz-
zzans--Tozzavoidzzduplicationzzofzzdata.
-zzTozzensurezzbetterzzcoordinationzzbetweenzzyourzzmarketingzzandzzsaleszzstrategy.
-Tozzavoidzzlosingzzimportantzzbehavioralzzdata.
Whatzziszzsegmentation?zz-zzans-
Thezzprocesszzofzzseparatingzzyourzzcontactszzintozzsmallerzzgroupszzofzzsimilarzzprofiles.
Whatzziszzthezzmostzzeffectivezzemailzzmarketingzzcampaignzzstrategy?zz-zzans-
INCORRECT:
A/BzzTesting
Sendingzzazzdifferentzzdiscountzzemailzztozzcertainzzcontactszzbasedzzonzzthezzregionzzazzcont
actzzresides,zziszzanzzexamplezzofzzwhichzzemailzzmarketingzzconcept?zz-zzans-Segmentation
Fillzzinzzthezzblank:zz_____zziszzthezzlikelihoodzzanzzemailzzwillzzlandzzinzzthezzprimaryzzinbox.zz-
zzans-Deliverability
Truezzorzzfalse?
zzIfzzyourzzemailzziszzmarkedzzaszzdelivered,zzitzzwillzznotzzbezzmarkedzzaszzspam.zz-zzans-False
Selectzzallzzthatzzapply.zzWhichzzofzzthezzfollowingzzarezzcomponentszzofzzdeliverability?zz-
zzans-Allzzofzzthem:
ContactzzEngagement
SenderzzRep.
Authentication
DomainzzSet-Up
DeliveryzzRate
, Whichzzofzzthezzfollowingzzstatementszziszztrue?zz-zzans-
YourzzsenderzzrepzzscorezziszzuniquezztozzeachzzISPzzandzziszzNOTzzmadezzpublic.
Truezzorzzfalse?
zzYourzzsenderzzreputationzziszzconstantlyzzbeingzzassessed,zzwhichzzmeanszzyourzzdeliverab
ilityzziszzconstantlyzzchanging.zz-zzans-True
Truezzorzzfalse?
zzInzzemailzzmarketing,zzexplicitzzconsentzziszzthezzonlyzzformzzofzzacceptablezzconsent.zz-
zzans-False
Fillzzinzzthezzblanks:zzAzzcustomerzzmakeszzazzpurchasezzfromzzyourzzcompanyzzandzzyouzzpro
ceedzztozzsendzzthemzzmarketingzzemails.zzThiszzcanzzbezzdescribedzzaszz______zzandzz____
____.zz-zzans-ImplicitzzConsent,zzSinglezzOpt-In
Fillzzinzzthezzblanks:zzAzzcustomerzzmakeszzazzpurchasezzfromzzyourzzcompanyzzandzzsubmitsz
zthezzformzzwithzzazzboxzzcheckedzztozzreceivezzmarketingzzemails.zzThiszzboxzzwaszzcheckedzz
byzzdefault.zzYouzzproceedzztozzsendzzthemzzmarketingzzemails.zzThiszzcanzzbezzdescribedzza
szz______zzandzz________.zz-zzans-ImplicitzzConsent,zzSinglezzOpt-In
WhichzzofzzthezzfollowingzzcompliancezzneedszzarezzpartzzofzzthezzCAN-SPAMzzAct?zz-zzans-
Youzzmustzzbezzcompliantzzifzzyou'rezzemailingzzwithinzzthezzUnitedzzStates.
Selectzzallzzthatzzapply.zzWhichzzofzzthezzfollowingzzarezzprincipleszzofzzthezzCAN-SPAMzzAct?
zz-zzans--Youzzmustzzhavezzdeceptivezzsubjectzzlines.
-Yourzzmessagezzmustzzincludezzazzvalidzzphysicalzzpostalzzaddress.
-Yourzzmessagezzmustzzhavezzazzclearzzmechanismzzforzzrecipientszztozzoptzzoutzz-
zzinzzotherzzwords,zzanzz"unsubscribe"zzbutton.
Truezzorzzfalse?
zzThezzGDPRzziszznotzzonlyzzazzprivacyzzlaw,zzbutzzalsozzazzhumanzzrightszzlaw.zz-zzans-True.
Whatzziszzthezzdefinitionzzofzzgraymail?zz-zzans-
Emailszzsentzztozzcontactszzthatzzhavezzprovidedzzconsentzzbutzzhavezzstoppedzzengaging.
Inzzwhichzzscenario,zzwouldzzyouzzconsiderzzimplementingzzazzsunsetzzpolicy?zz-zzans-
You'vezzobservedzzsomezzofzzyourzzcontactszzhavezzstoppedzzengaging.
Whichzzofzzthezzfollowingzziszzanzzexamplezzofzzutilizingzzbestzzpracticeszzinzzemailzzdesign?zz-
zzans-
Don'tzzusezztoozzmanyzzfonts,zzandzzbezzsurezzthezzfontzzyouzzselectzzfollowzzyourzzbrandzzguid
elines.
WhichzzofzzthezzfollowingzziszzNOTzzanzzaccessibilityzzbestzzpracticezzinzzemailzzdesign?zz-
zzans-Usezzallzzcapszzwhereverzzpossiblezztozzenhancezzreadingzzvisibility
MARKETING CERTIFICATION
QUESTIONS AND CORRECT
ANSWERS
Whyzzshouldzzyouzzaskzz'Whatzziszzyourzzgoal?'zzbeforezzcreatingzzanzzemailzzmarketingzzstrat
egy?zz-zzans-Tozzunderstandzzthezz'why'zzbehindzzeverythingzzyouzzdo.
Whyzzshouldzzthezzgoalszzsetzzinzzyourzzemailzzmarketingzzstrategyzzbezzrelevantzztozzthezzover
allzzbusinesszzstrategy?zz-zzans-BothzzAzzandzzB
Selectzzallzzthatzzapply.zzWhyzziszzitzzessentialzztozzconnectzzyourzzESPzzwithzzyourzzCRM?zz-
zzans--Tozzavoidzzduplicationzzofzzdata.
-zzTozzensurezzbetterzzcoordinationzzbetweenzzyourzzmarketingzzandzzsaleszzstrategy.
-Tozzavoidzzlosingzzimportantzzbehavioralzzdata.
Whatzziszzsegmentation?zz-zzans-
Thezzprocesszzofzzseparatingzzyourzzcontactszzintozzsmallerzzgroupszzofzzsimilarzzprofiles.
Whatzziszzthezzmostzzeffectivezzemailzzmarketingzzcampaignzzstrategy?zz-zzans-
INCORRECT:
A/BzzTesting
Sendingzzazzdifferentzzdiscountzzemailzztozzcertainzzcontactszzbasedzzonzzthezzregionzzazzcont
actzzresides,zziszzanzzexamplezzofzzwhichzzemailzzmarketingzzconcept?zz-zzans-Segmentation
Fillzzinzzthezzblank:zz_____zziszzthezzlikelihoodzzanzzemailzzwillzzlandzzinzzthezzprimaryzzinbox.zz-
zzans-Deliverability
Truezzorzzfalse?
zzIfzzyourzzemailzziszzmarkedzzaszzdelivered,zzitzzwillzznotzzbezzmarkedzzaszzspam.zz-zzans-False
Selectzzallzzthatzzapply.zzWhichzzofzzthezzfollowingzzarezzcomponentszzofzzdeliverability?zz-
zzans-Allzzofzzthem:
ContactzzEngagement
SenderzzRep.
Authentication
DomainzzSet-Up
DeliveryzzRate
, Whichzzofzzthezzfollowingzzstatementszziszztrue?zz-zzans-
YourzzsenderzzrepzzscorezziszzuniquezztozzeachzzISPzzandzziszzNOTzzmadezzpublic.
Truezzorzzfalse?
zzYourzzsenderzzreputationzziszzconstantlyzzbeingzzassessed,zzwhichzzmeanszzyourzzdeliverab
ilityzziszzconstantlyzzchanging.zz-zzans-True
Truezzorzzfalse?
zzInzzemailzzmarketing,zzexplicitzzconsentzziszzthezzonlyzzformzzofzzacceptablezzconsent.zz-
zzans-False
Fillzzinzzthezzblanks:zzAzzcustomerzzmakeszzazzpurchasezzfromzzyourzzcompanyzzandzzyouzzpro
ceedzztozzsendzzthemzzmarketingzzemails.zzThiszzcanzzbezzdescribedzzaszz______zzandzz____
____.zz-zzans-ImplicitzzConsent,zzSinglezzOpt-In
Fillzzinzzthezzblanks:zzAzzcustomerzzmakeszzazzpurchasezzfromzzyourzzcompanyzzandzzsubmitsz
zthezzformzzwithzzazzboxzzcheckedzztozzreceivezzmarketingzzemails.zzThiszzboxzzwaszzcheckedzz
byzzdefault.zzYouzzproceedzztozzsendzzthemzzmarketingzzemails.zzThiszzcanzzbezzdescribedzza
szz______zzandzz________.zz-zzans-ImplicitzzConsent,zzSinglezzOpt-In
WhichzzofzzthezzfollowingzzcompliancezzneedszzarezzpartzzofzzthezzCAN-SPAMzzAct?zz-zzans-
Youzzmustzzbezzcompliantzzifzzyou'rezzemailingzzwithinzzthezzUnitedzzStates.
Selectzzallzzthatzzapply.zzWhichzzofzzthezzfollowingzzarezzprincipleszzofzzthezzCAN-SPAMzzAct?
zz-zzans--Youzzmustzzhavezzdeceptivezzsubjectzzlines.
-Yourzzmessagezzmustzzincludezzazzvalidzzphysicalzzpostalzzaddress.
-Yourzzmessagezzmustzzhavezzazzclearzzmechanismzzforzzrecipientszztozzoptzzoutzz-
zzinzzotherzzwords,zzanzz"unsubscribe"zzbutton.
Truezzorzzfalse?
zzThezzGDPRzziszznotzzonlyzzazzprivacyzzlaw,zzbutzzalsozzazzhumanzzrightszzlaw.zz-zzans-True.
Whatzziszzthezzdefinitionzzofzzgraymail?zz-zzans-
Emailszzsentzztozzcontactszzthatzzhavezzprovidedzzconsentzzbutzzhavezzstoppedzzengaging.
Inzzwhichzzscenario,zzwouldzzyouzzconsiderzzimplementingzzazzsunsetzzpolicy?zz-zzans-
You'vezzobservedzzsomezzofzzyourzzcontactszzhavezzstoppedzzengaging.
Whichzzofzzthezzfollowingzziszzanzzexamplezzofzzutilizingzzbestzzpracticeszzinzzemailzzdesign?zz-
zzans-
Don'tzzusezztoozzmanyzzfonts,zzandzzbezzsurezzthezzfontzzyouzzselectzzfollowzzyourzzbrandzzguid
elines.
WhichzzofzzthezzfollowingzziszzNOTzzanzzaccessibilityzzbestzzpracticezzinzzemailzzdesign?zz-
zzans-Usezzallzzcapszzwhereverzzpossiblezztozzenhancezzreadingzzvisibility