USPS WINDOW ACADEMY EXAM STUDY GUIDE QUESTIONS AND CORRECT ANSWERS

USPS WINDOW ACADEMY EXAM
STUDY GUIDE QUESTIONS AND
CORRECT ANSWERS




Communicationzz-zzans-
iszzthezzartzzofzzusingzzwordszzeffectivelyzztozzimpartzzinformationzzorzzideas.

S.zzO.zzL.zzE.zzR.zz-zzans-
standszzforzzSquarelyzzfacezzthezzperson.zzOpenzzyourzzposture.zzLeanzztowardzzthezzsender.z
zEyezzcontactzzmaintained.zzRelaxzzwhilezzattending.



Needzz-zzans-iszzazzdesirezztozzimprovezzorzzaccomplishzzsomething.

G.zzI.zzS.zzT.zz-zzans-standszzforzzGreet.zzInquire.zzSuggest.zzThank

Mailabilityzz-zzans-
referszztozzazzmailpiecezzconformingzztozzminimumzzandzzmaximumzzsizezzstandards.

Minimumzzdimensionszzforzzmailpieceszzarezz-zzans-
threezzandzzazzhalfzzincheszzinzzheight,zzbyzzfivezzincheszzinzzlength,zzandzzpointzzzerozzzerozzse
venzz(.007)zzincheszzthick

Thezzfivezzprocessingzzcategorieszzforzzmailpieceszzarezz-zzans-
Letters.zzFlats.zzMachinablezzParcels.zzIrregularzzParcels,zzandzzOutsidezzParcels.

Howzzmuchzzindemnityzzorzzinsurancezzcoveragezzforzzlostzzorzzdamagedzzitems?zz-zzans-
Upzztozzfivezzthousandzzdollarszz($5000)

Registeredzzmailzzinsureszzupzztozz-zzans-twenty-
fivezzthousandzzdollarszz($25000)zzbasedzzonzzthezzvaluezzofzzthezzitem

EveryzzDayzzDirectzzMailzzorzzE.zzD.zzD.zzM.zz-zzans-
allowszzcustomerszztozzmailzzupzztozzfivezzthousandzz(5000)zzflat-
sizedzzmailpieceszzwithinzzanzzareazzservicedzzbyzzazzsinglezzpostzzoffice.

, OversizedzzPricingzz-zzans-
applieszztozzStandardzzPostzzpieceszzthatzzmeasurezzbetweenzzone-
hundredzzeightzz(108)zzincheszzandzzone-
hundredzzandzzthirtyzz(130)zzincheszzinzzcombinedzzlengthzzandzzgirth.

BalloonzzPricingzz-zzans-
applieszztozzPriorityzzmailzzandzzStandardzzpostzzpackageszzshippedzztozzZoneszzonezzthroug
hzzfourzz(1-4),zzweighzzlesszzthanzz20zzpoundszzandzzmeasurezzbetweenzzeighty-
fourzz(84)zzandzzone-hundredzzeightzz(108)zzincheszzinzzcombinedzzlengthzzandzzgirth.

DimensionalzzweightzzorzzDimzzWeightzzpricingzz-zzans-
applieszztozzPriorityzzmailzzpackageszzshippedzztozzZoneszzfivezzthroughzzeightzzandzzexceedzz
thezzdimensionszzofzztwelvezzbyzztwelvezzbyzztwelvezzorzzseventeenzztwenty-
eightzzcubiczzinches.zzDividezzbyzzone-hundredzzninety-fourzz(194).zzIrregular-
shapedzzparcelszzmustzzbezzbezzmultipliedzzbyzzpointzzsevenzzeightzzfivezz(.785),zzthenzzdivide
dzzbyzzone-hundredzzninety-fourzz(194).

MailingzzServiceszz-zzans-
arezzserviceszzinzzwhichzzthezzpostalzzservicezzhaszznozzcompetition.zzThesezzincludezzFirst-
Classzzmail,zzPeriodicals,zzandzzStandardzzMail,zzandzzPackagezzserviceszzsuchzzaszzBoundzz
printedzzMatter,zzLibraryzzMail,zzMediazzMail,zzStandardzzPost,zzandzzourzzExtrazzServices

ShippingzzServiceszz-zzans-
arezzserviceszzinzzwhichzzthezzpostalzzservicezziszzcompetitivezzwithzzotherzzdeliveryzzcompani
es.zzThesezzserviceszzincludezzPriorityzzMailzzExpress,zzPriorityzzMail,zzParcelzzSelect,zzandzz
ParcelzzReturnzzService.

GlobalzzExpresszzGuarunteedzz-zzans-
includeszzonezzhundredzzdollarszz($100)zzliabilityzzinsurance.zzCustomerszzcanzzpurchasezzu
pzztozztwo-thousandzzfour-hundredzzandzzninety-ninezzdollarszz($2499).

Labelzz(11-HPFU)zzelevenzzH.zzP.zzF.zzU.zz-zzans-
iszzforzzPriorityzzMailzzExpresszzholdzzforzzpickup.zzLabelzz(11-
B)zzelevenzzBzziszzusedzzforzzPostzzOfficezztozzAddressee.

Noticezz(32)zzthirty-twozzBoxzzRentzzServicezzFeezz-zzans-
iszzplacedzzinzzthezzboxzzofzzcustomerszzwhozzarezzinzztheirzzlastzzmonthzzofzztheirzzservicezzperi
od.zzFeezziszzduezzatzzthezzfirstzzofzzthezzmonth.

FirmzzHoldoutzzServicezz-zzans-allowszzcustomerszztozzobtainzzstreet-
addressedzzmailzzfromzzthezzPostzzOfficezzwhenzztheyzznormallyzzreceivezzfiftyzzletterszzorzzmo
rezzonzzthezzfirstzzdeliveryzztrip.

CallerzzServicezzFeezz-zzans-
iszzazzpremiumzzservicezzforzzcustomerszzwhozzneedzzmorezzpickupzztimeszzthanzzthezzFirmzzH
oldoutzzServicezzprovides.