DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
Business Driven Information Systems, 6e (Baltzan)
Chapter 2 Decisions and Processes: Value Driven Business
1) Analytics is the science of fact-based decision making.
Answer: TRUE
Explanation: Analytics is the science of fact-based decision making.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
PR
2) At the operational level employees are continuously evaluating company operations to hone
the firm's abilities to identify, adapt to, and leverage change.
Answer: FALSE
Explanation: At the managerial level employees are continuously evaluating company
operations to hone the firm's abilities to identify, adapt to, and leverage change.
O
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
FD
Learning Outcome: 02-04 Describe artificial intelligence, and identify its five main types.; 02-
06 Demonstrate the value of business process modeling, and compare As-Is and To-Be models.;
02-01 Explain the importance of decision making for managers at each of the three primary
organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
O
Gradable: automatic
3) At the operational level employees develop, control, and maintain core business activities
required to run the day-to-day operations.
C
Answer: TRUE
Explanation: At the operational level employees develop, control, and maintain core business
activities required to run the day-to-day operations.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
1
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written consent of McGraw-Hill Education.
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,DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
4) Operational decisions are considered structured decisions.
Answer: TRUE
Explanation: Operational decisions are considered structured decisions.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
5) Asking how many employees are out sick is a type of operational question.
Answer: TRUE
PR
Explanation: Asking how many employees are out sick is a type of operational question.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
O
Accessibility: Keyboard Navigation
Gradable: automatic
FD
6) Strategic decisions are highly structured decisions.
Answer: FALSE
Explanation: Strategic decisions are highly unstructured decisions.
Difficulty: 1 Easy
O
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
C
Accessibility: Keyboard Navigation
Gradable: automatic
2
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
,DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
7) One of the most important and challenging questions confronting managers today is how to
lay the foundation for tomorrow's success while competing to win in today's business
environment.
Answer: TRUE
Explanation: The most important and most challenging question confronting managers today is
how to lay the foundation for tomorrow's success while competing to win in today's business
environment.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
PR
8) The structure of a typical organization is similar to a pyramid, with different levels that
require one consistent type of information to assist with all managerial decision making.
Answer: FALSE
Explanation: The structure of a typical organization is similar to a pyramid, with different
O
levels that require different types of information to assist decision making, problem solving, and
opportunity capturing.
Difficulty: 1 Easy
FD
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
O
Gradable: automatic
9) Operational decisions or semistructured decisions arise in situations where established
processes offer potential solutions.
C
Answer: FALSE
Explanation: Operational decisions are considered structured decisions not semistructured
decision, which arise in situations where established processes offer potential solutions.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
3
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
, DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
10) Unstructured decisions occur in situations in which no procedures or rules exist to guide
decision makers towards the correct choice.
Answer: TRUE
Explanation: Unstructured decisions occur in situations in which no procedures or rules exist to
guide decision makers toward the correct choice.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
11) At the strategic decision-making level employees develop, control, and maintain core
PR
business activities.
Answer: FALSE
Explanation: At the operational decision-making level employees develop, control, and
maintain core business activities required to run the day-to-day operations.
Difficulty: 1 Easy
O
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
FD
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
12) Key performance indicators can focus on external and internal measurements.
O
Answer: TRUE
Explanation: Key performance indicators (KPI's) can focus on external and internal
measurements.
C
Difficulty: 1 Easy
Topic: Metrics Measuring Business Success
Bloom's: Remember
Learning Outcome: 02-02 Define critical success factors (CSFs) and key performance
indicators (KPIs), and explain how managers use them to measure the success of MIS projects.
Accessibility: Keyboard Navigation
Gradable: automatic
4
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
Edition Baltzan
Business Driven Information Systems, 6e (Baltzan)
Chapter 2 Decisions and Processes: Value Driven Business
1) Analytics is the science of fact-based decision making.
Answer: TRUE
Explanation: Analytics is the science of fact-based decision making.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
PR
2) At the operational level employees are continuously evaluating company operations to hone
the firm's abilities to identify, adapt to, and leverage change.
Answer: FALSE
Explanation: At the managerial level employees are continuously evaluating company
operations to hone the firm's abilities to identify, adapt to, and leverage change.
O
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
FD
Learning Outcome: 02-04 Describe artificial intelligence, and identify its five main types.; 02-
06 Demonstrate the value of business process modeling, and compare As-Is and To-Be models.;
02-01 Explain the importance of decision making for managers at each of the three primary
organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
O
Gradable: automatic
3) At the operational level employees develop, control, and maintain core business activities
required to run the day-to-day operations.
C
Answer: TRUE
Explanation: At the operational level employees develop, control, and maintain core business
activities required to run the day-to-day operations.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
1
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
,DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
4) Operational decisions are considered structured decisions.
Answer: TRUE
Explanation: Operational decisions are considered structured decisions.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
5) Asking how many employees are out sick is a type of operational question.
Answer: TRUE
PR
Explanation: Asking how many employees are out sick is a type of operational question.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
O
Accessibility: Keyboard Navigation
Gradable: automatic
FD
6) Strategic decisions are highly structured decisions.
Answer: FALSE
Explanation: Strategic decisions are highly unstructured decisions.
Difficulty: 1 Easy
O
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
C
Accessibility: Keyboard Navigation
Gradable: automatic
2
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
,DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
7) One of the most important and challenging questions confronting managers today is how to
lay the foundation for tomorrow's success while competing to win in today's business
environment.
Answer: TRUE
Explanation: The most important and most challenging question confronting managers today is
how to lay the foundation for tomorrow's success while competing to win in today's business
environment.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
PR
8) The structure of a typical organization is similar to a pyramid, with different levels that
require one consistent type of information to assist with all managerial decision making.
Answer: FALSE
Explanation: The structure of a typical organization is similar to a pyramid, with different
O
levels that require different types of information to assist decision making, problem solving, and
opportunity capturing.
Difficulty: 1 Easy
FD
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
O
Gradable: automatic
9) Operational decisions or semistructured decisions arise in situations where established
processes offer potential solutions.
C
Answer: FALSE
Explanation: Operational decisions are considered structured decisions not semistructured
decision, which arise in situations where established processes offer potential solutions.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
3
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
, DOWNLOAD THE Test Bank for Business Driven Information Systems 6th
Edition Baltzan
10) Unstructured decisions occur in situations in which no procedures or rules exist to guide
decision makers towards the correct choice.
Answer: TRUE
Explanation: Unstructured decisions occur in situations in which no procedures or rules exist to
guide decision makers toward the correct choice.
Difficulty: 1 Easy
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
11) At the strategic decision-making level employees develop, control, and maintain core
PR
business activities.
Answer: FALSE
Explanation: At the operational decision-making level employees develop, control, and
maintain core business activities required to run the day-to-day operations.
Difficulty: 1 Easy
O
Topic: Making Organizational Business Decisions
Bloom's: Remember
Learning Outcome: 02-01 Explain the importance of decision making for managers at each of
FD
the three primary organization levels along with the associated decision characteristics.
Accessibility: Keyboard Navigation
Gradable: automatic
12) Key performance indicators can focus on external and internal measurements.
O
Answer: TRUE
Explanation: Key performance indicators (KPI's) can focus on external and internal
measurements.
C
Difficulty: 1 Easy
Topic: Metrics Measuring Business Success
Bloom's: Remember
Learning Outcome: 02-02 Define critical success factors (CSFs) and key performance
indicators (KPIs), and explain how managers use them to measure the success of MIS projects.
Accessibility: Keyboard Navigation
Gradable: automatic
4
Copyright 2019 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
mynursytest.store
