HUMAN RESOURCE MANAGEMENT
SANDRA STEEN, RAYMOND NOE, JOHN HOLLENBECK, BARRY GERHART, PATRICK WRIGHT
Sixth Canadian Edition
,TABLE OF CONTENTS
SECTION 1: The Human ResourceEnvironment
Chapter 1: Strategies, Trends, and Challengesin Human Resource
Management
Chapter 2: Equity, Fairness, Health, and Safety in the Workplace
SECTION 2: Preparing for and Acquiring Human Resources
Chapter 3: Analyzing Work and Designing fobs
Chapter 4: Planning forand Recruiting Human Resources
Chapter5: SelectingEmployees
SECTION 3: Talent:\fanagement
Chapter 6:Trairung, Leaming, and Development
Chapter 7: Managing Employees' Peifonnance
SECTION 4: Compensating and Rewarding Human Resources
Chapter8: Total Rew-aros
SECTION 5: Meeting Other HR Goals
Chapter 9: Labor Relations
Chapter 10: Managing Human Resources Globally
Chapter 11:Creating and Sustaining High-Perfonnanoe
Organizations
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,TEST BANK FOR
Human Resource Management 6CE Sandra Steen, Raymond Andrew Noe, John R. Hollenbeck,
Barry Gerhart, Patrick M. Wright
Chapter 1-11Answers are at the End of Each Chapter
Chapter 1
Student name:
1) Managers and economists traditionally have seen human resource management as a source
of value to their organizations.
⊚ true
⊚ false
2) The concept of "human resource management" implies that employees are
interchangeable, easily replaced assets that should be managed like any other physical
asset.
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and responsibilities.
⊚ true
⊚ false
4) Recruitment refers to the process by which an organization selects applicants with the
right knowledge, skills, and abilities to help the organization achieve its goals.
⊚ true
⊚ false
5) Performance management requires that employee activities and outputs match
the individual's goals.
⊚ true
⊚ false
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, 6) Important decisions in planning pay and benefits include how much to offer employees
in salary or wages, as opposed to bonuses, commissions, and other performance-
related pay.
⊚ true
⊚ false
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
⊚ true
⊚ false
8) Compliance with laws and regulations is not an HR responsibility, but rather the
sole responsibility of managers within the organization.
⊚ true
⊚ false
9) HR is increasingly becoming a purely administrative function.
⊚ true
⊚ false
10) As part of its strategic role, one of the key contributions HR can make is to engage
in evidence-based HRM.
⊚ true
⊚ false
11) Canada underperforms the United States with respect to productivity.
⊚ true
⊚ false
12) HRM should have a significant role in carrying out a merger or acquisition.
⊚ true
⊚ false
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